Very pleasant experience! Anna was very professional and informative. She was quick to respond and took care of things in a very timely fashion. She advised me of the possible outcome and fees asso... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very pleasant experience! Anna was very professional and informative. She was quick to respond and took care of things in a very timely fashion. She advised me of the possible outcome and fees asso... See more
Company replied
Anna did an excellent job for me & my family. I didn’t even realize that I was entitled to a refund on a cancelled flight until I spoke with her. She answered all of my question in a quick, profession... See more
Company replied
I contacted EU Flight Delay after my claim was dropped by Air Help - I was told I had a jurisdiction issue and my case wasn’t worth pursuing. My homebound flight from Hungary was cancelled last summer... See more
Company replied
Back in 2017 my connecting flight was delayed by five hours in Dublin. I filed a claim with the airline but they refused to compensate us. I contacted AirHelp but two years later they were still unabl... See more
Company replied
EU Flight Delay is the only U.S.-based flight compensation company, helping American passengers get compensated for delayed and canceled flights to or from Europe.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
super happy with the customer service alongside the speed of the compensation claim. Thanks

Reply from EU Flight Delay, LLC
Very pleasant experience! Anna was very professional and informative. She was quick to respond and took care of things in a very timely fashion. She advised me of the possible outcome and fees associated with her services and time frames.
I ended up getting half of my ticket price back, which was a total surprise.
I would highly recommend Anna and her services to anyone who had missed a flight for any reasons.
Thank you so much!

Reply from EU Flight Delay, LLC
Anna did an excellent job for me & my family. I didn’t even realize that I was entitled to a refund on a cancelled flight until I spoke with her. She answered all of my question in a quick, professional manor and was able to get me a refund faster than expected. I’m so glad that I trusted her to file a grievance on my behalf. Thank you again Anna!!!

Reply from EU Flight Delay, LLC
EU Flight Delay helped us get reimbursement that we didn’t even know we were entitled to! The process took a couple months but it was easy and the benefit was worth it! Working with this company was a delight and I highly recommend them.

Reply from EU Flight Delay, LLC
Anna was super helpful and the process was very simple! Would recommend to anyone!!

Reply from EU Flight Delay, LLC
In a matter of about a month Eu flight delays got me $1,980 for a long forgotten delayed flight. I am very impressed with their professionalism. My money came fast and easy for a flight that was delayed more than a year ago. Thanks Anna!

Reply from EU Flight Delay, LLC
I m so grateful to EU flight delay especially Anna!
My flight delayed and I missed my connection flight, I stayed in Zurich 6 hours!
I said my problem to Anna. Anna made me every paperwork, I just signed! Few weeks later I had a compensation!
She was very friendly, helpful, correct, and fast!
Great company, great costumer service!
I will recommend this service for anyone!
Thank u so much Anna!

Reply from EU Flight Delay, LLC

Reply from EU Flight Delay, LLC
Anna is really helpful and process itself was quick and easy. I got my compensation in weeks back. Super experience!

Reply from EU Flight Delay, LLC
EU Flight Delay, LLC did an excellent job when I needed assistance to receive compensation from the airplane company, since my flight was cancelled. They provided a great and professional work that is greatly appreciated.

Reply from EU Flight Delay, LLC
I was delayed on a flight from Europe to the US when the flight home was canceled. Instead of taking 9 hours, the reticketed flights took 18 hours. After contacting EU Flight Delay from home, I was able to recoup several hundred dollars for my delays, inconvenience, meals and incidentals. It was easy to use via emails. Very professional.

Reply from EU Flight Delay, LLC
Back in 2017 my connecting flight was delayed by five hours in Dublin. I filed a claim with the airline but they refused to compensate us. I contacted AirHelp but two years later they were still unable to collect any money. That's when I heard about EU Flight Delay. In exactly four weeks, I received my compensation! Anna was very professional and helpful!

Reply from EU Flight Delay, LLC
Fast, through, pleasant to deal with and successful. I recommend EU Flight Delay with no reservations.

Reply from EU Flight Delay, LLC
EU Flight Delay worked on my case patiently from Apr.of 2019 and finally got me even more money than I had expected. I got stuck at the airport in Lisbon for almost 24 hours but because it all happened a while ago and because it wasn't clear who was responsible, I didn't have much hope of getting compensated. I was overjoyed when I learned that even though it took 5 months, EU Flight Delay was able to get me the payment I was hoping for.
Thank for them so much for all of their professional work and for always answering my questions along the way.

Reply from EU Flight Delay, LLC
Did exactly what they said they would do. I would use them again gladly.

Reply from EU Flight Delay, LLC
EU Flight Delay took care of what would have been a very long process to get the money to which I was entitled. Anna, their representative, was the best. She arranged for me to receive my money quickly with no hassle. I hope EU Flight Delay acknowledges Anna for her fantastic service. I would recommend EU Flight Delay to everyone.

Reply from EU Flight Delay, LLC
Anna was so helpful and kind. She was quick to answer any questions and really she did all the work. I just gave her my information and a few weeks later sent me an email that I was awarded compensation. She is wonderful to work with and I wouldn't hesitate to work with her again!

Reply from EU Flight Delay, LLC
Anna provides a great service. She successfully negotiated with the airline for me and managed to get compensation for a late flight. The entire process was professional, hassle-free, and very simple. In just a few weeks the funds were in my account. Communication with Anna was pleasant and she was very helpful and knowledgable. Her services are highly recommended to anyone who had a late flight going to the European Union or departing form the European Union. Thank you, Anna!

Reply from EU Flight Delay, LLC
Anna made the whole process very easy.
We received compensation from a delayed SAS flight with no problems.

Reply from EU Flight Delay, LLC
Fast, efficient, easy. I just received my compensation. I only had to sign the paperwork and wait till the pros doing the hard work. Thank you so much for your help and support! I definitely will recommend your service for everybody.

Reply from EU Flight Delay, LLC
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.