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Our multi-award winning skin clinic offers a personal and high quality service. Our expert Dermatology team is headed up by German Dermatologist Dr Stefanie Williams, a global key opinion leader. We are driven by the importance of prevention, early diagnosis and treatment of troubled skin, while embracing the most recent scientific advances. Aesthetic Dermatology is a vital part of our work and with our range of advanced cosmetic procedures and award winning team we are proud to represent the UK’s benchmark for Aesthetic Dermatology.
63 Bondway, SW8 1SJ, London, United Kingdom
I had a wonderful facial with Ranya who is so passionate about her job. She is extremely knowledgeable and insightful and made the whole experience exceptional. A wonderful clinic with attentive and intelligent staff.
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Susie,
Ranya and the team will be delighted to hear that their dedication made your experience exceptional.
Best wishes
The Eudelo Team
Zsofia has been the most professional, meticulous, caring, and thoughtful practitioner. I cannot emphasise enough her commitment to ensuring one gets the best treatment every single time. She is a person who strives for and delivers perfect treatment every single time. She follows up. She asks smart questions about one’s skin. She shares her knowledge as a practitioner about a given skin issue, and she so graciously shares her own skin journey with her clients which is truly both inspiring and touching. On top of her top class expertise, she is an enthusiastic, sincere, humorous person who lights up the room with her wonderful presence.
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Martina,
Thank you, for your thoughtful review! We’re delighted to hear how much Zsofia’s expertise, dedication, and warm personality have made a difference in your experience. It’s wonderful to know you feel so well cared for, and we look forward to welcoming you back!
Best wishes
The Eudelo Team
I’ve been receiving regular facials here for a number of years and suspect witchcraft! My skin is glowing, dark marks vanished and fewer lines at 52 than 40. Photos to prove it! Zsofia does the most incredible micro-needling and using their magic cream really reduces the downtime. Superbly located also.
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Annabel,
Thank you for your wonderful review. We're thrilled to hear how much your skin has improved with Zsofia’s treatments. It’s amazing that you're seeing such fantastic results. We look forward to your next visit.
Best wishes
The Eudelo Team
I was entirely clueless yet sceptical about what a clinic like Eudelo could offer me with longstanding skin concerns. I found that the consultations were well informed, thorough and backed up by real life examples. Having followed a skincare regimen recommended by the experts and undergoing treatments at the clinic I can see a real difference in my appearance and now confidence. Zsofia and Jasmin in particular have been responsive to my concerns and provided excellent care. Huge thanks! I look forward to regular visits to keep me on track and now don’t need to worry about relying on Google to advise me on what to use!
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear TP,
Thank you for leaving such a thoughtful review! We’re thrilled that Zsofia and Jasmine’s expertise has made a noticeable difference in your skin and confidence. We look forward to continuing to support you on your skincare journey!
Best wishes
The Eudelo Team
My fav therapist is Zsofia, she takes care of every detail. I highly reccomend Zsofia and Eudole. Highly professional approach.
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Marta,
Thank you for your kind review! We’re thrilled Zsofia’s attention to detail has made such a positive impact.
Best wishes
The Eudelo Team
Ranya is great, she knows my skin better than I do. I have been following her treatments / recommendations for more than a year and I have never felt more confident with my skin!
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Alejandra,
Thank you for your amazing review! We’re so glad Ranya’s treatments and recommendations have made such a positive impact on your skin and confidence.
Best wishes
The Eudelo Team
I have been visiting Eudelo for years, they have completely transformers my skin, I trust them fully and am so grateful for everything they have done! Zsofia especially has been incredible.
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Emily,
Thank you for your wonderful review! We’re so grateful for your trust and thrilled to hear how much Zsofia and the team have transformed your skin.
Best wishes
The Eudelo Team
Amazing service and results from Zsofia, I am very grateful for your help with my skin issues. Thank you so much!
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Non,
Thank you for your kind review! We're so glad to hear you're happy with the results and look forward to welcoming you back again soon.
Best wishes
The Eudelo Team
I’m really pleased with my treatments at Eudelo, I can really see the difference in my skin. All the staff at the clinic are really professional. In particular I highly recommend Zsofia, she is excellent, very knowledgeable and always goes the extra mile to ensure I get the best treatment ever. Plus she is lovely to speak to during the treatment.
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Claire,
Thank you for your lovely review! We’re glad to hear you’re seeing great results and that Zsofia’s care has made a difference. We look forward to your next visit!
Best wishes
The Eudelo Team
Ranya is truly one of the most wonderful souls I've ever met. From the moment I saw her warm, genuine smile, I knew I was in good hands. She instantly made me feel at ease and helped me build a skincare routine that feels perfectly tailored to me. Beyond just recommending products, she gave me invaluable advice on vitamins, nutrition, and lifestyle tips specific to my skin's needs.
What started as a skincare journey has grown into a meaningful friendship, and I feel so lucky to have someone I trust so deeply by my side. My skin, which has been a long-standing source of insecurity, is already improving—though it's not yet where I want it to be, the progress we’ve made so far brings me so much comfort. Knowing I’m in Ranya’s capable hands makes all the difference.
Thank you, Ranya, for your kindness and expertise, and thank you, Eudelo, for introducing me to her. I couldn’t recommend Ranya more highly—both my heart and my skin are grateful every time I see her!
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Alexia,
Thank you for your heartwarming review! We're delighted to hear how much Ranya’s care and expertise have positively impacted both your skin and your journey. We’re so glad you feel supported, and we truly appreciate your kind recommendation!
Best wishes
The Eudelo Team
A wonderful, personalised approach. Every persons skin is different, and what makes Eudelo so great is that they really take the time to analyse your skin and treat it based on your personal conditions. They helped me treat my acne, scarring and then help me maintain my post acne skin. And my aesthetician, Zsofia, is incredible, I’ve been with her for 2 years now. I highly recommend this place to anyone who is struggling with their skin!
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Kate,
Thank you, for your fantastic review! We’re so glad to hear that Zsofia’s personalised approach has made such a difference for your skin over the past two years. We appreciate your kind recommendation and look forward to continuing your skincare journey with us!
Best regards
The Eudelo Team
Eudelo offers everything my skin could need. I have been using the clinic at Vauxhall for several years and my skin has been in very good hands. I opt for the mix and match facials package which deals with all my skin concerns over the course as well as leaves me totally relaxed. My usual therapist, Holly, is literally a skin magician! She takes time to listen to my concerns, understands what my schedule is so that she can prescribe the best facial and delivers a luxurious treat every time. I get compliments all the time on how well my skin looks!
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Helen,
Thank you for your glowing review! We're delighted to hear how happy you are with your facials and the care Holly provides. It's wonderful that you're seeing great results and getting compliments on your skin. We look forward to continuing to care for your skin!
Best wishes
The Eudelo Team
I booked a Discovery Call with Eudelo, which is supposed to be a free 15-minute call that helps you understand their approach and how they can help with your skin condition. The "patient testimonials" on their website include "I booked a Discovery Call to explain my concerns and find out how they could be approached; turns out they had an answer for all of my questions and made me feel comfortable enough to trust the health of my skin to them".
However, what actually happened was:
- No call at the agreed time (I had to chase)
- They then called me, late
- The lady proceeded to ask me what my skin concern was, despite this being in the form I filled out online to request the call!
- She then immediately said she recommends an appointment with their dermatologist for £395! (this is particularly odd given that the website also refers to a free Discovery Consultation following the Discovery Call...!)
- There was no explanation of what sorts of things Eudelo might do to help with this condition, how they approach things differently to other clinics, etc.
It then turns out that the person running the Discovery Call was not a medical professional or skincare professional. The only logical conclusion I get from this call is that the "free Discovery Call" is just a sales/marketing gimmick designed to get you to cough up money straight away. Very sneaky. I can't possibly recommend Eudelo - in fact I'd suggest you stay away and find somewhere with a more professional approach.
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Ashley,
I was sorry to read that you were unhappy with your discovery call. My name is Kit, I am the clinic manager. I have listened to the call recording; let me reply to your concerns one by one.
1. Firstly, I would like to apologise that you were not offered a complimentary Discovery Consultation by my colleague.
A Discovery Consultation is where our Patient Consultant examines the patient's skin in person, discusses different options, how the Eudelo Method is different, and also triages the patient into booking with a dermatologist (if the skin concern is of a medical nature) or directly for in-clinic treatments. A Discovery Consultation is also what the patients in the testimonials you mention experienced (they may have started with a discovery phone call, but then went on to have a Discovery Consultation).
As the skin condition you reported is of a medical nature and typically benefits from prescription creams, my colleague went straight to recommending a dermatologist consultation (which naturally is a paid consultation). This is because she felt that the Patient Consultant would recommend the same, so going directly would save you a step.
However, she should have also offered you a Discovery Consultation as an alternative, should you not be ready to book straight with the dermatologist, or want to find out more about us first. This is our clinic policy. When I raised this with my colleague, she clarified that she was about to come to that when you put down the phone on her (which happened three and a half minutes into the call according to our phone log, at which point you became a little frustrated and impatient).
We have since provided further training to this colleague and are of course happy to book you for a complimentary Discovery Consultation with skin analysis in clinic.
2. I note from your review that you were unhappy that the call was late.
Apologies about the misunderstanding - so, the 15-minutes slot given was actually meant as a 15-min. window, within which we will call, not the duration of the call. The reason why we give a 15-min window is that due to the nature of our business, it's not possible to predict how long exactly the previous call will last (sometimes it's 10 min., sometimes it's 30), so we prefer to say we will call within a 15-minute window to avoid disappointment. Unfortunately, we cannot be more specific, as we aim to give patients as much time as they need, without cutting them short.
In your case, the 15-min. window was 09:20h - 09:35h, and we called at 09:28h. Having said that, thank you for making us aware that it was not clear that the 15min. window is the starting time. I am in contact with our IT team to adjust the wording to make it clearer.
3. You were unhappy that my colleague started the conversation by asking what your skin concern was, although you had already mentioned this in the online booking form.
When I listened to the call recording, this question came across to me as a normal, polite start of a conversation. Also, things may have changed since you filled in that booking form, so it's good practice to start a new conversation with that question and to hear the story again in the patient's own words.
And if you were to come and see one of our dermatologists in clinic, even though they will have read previous notes, they will very likely also start their conversation by asking again what your skin concern is and how they can be of service. I hope this makes sense.
In summary, I am more than happy to book you for a complimentary Discovery Consultation with skin analysis. Just reply to our email and I will personally arrange that for you.
Should you decide not to take up this offer, I wish you all the best for your skin journey and hope that you can find a dermatology clinic that can meet your expectations.
In any case, I hope you are enjoying the complimentary book we sent you prior to your call.
Best wishes,
Kit,
Clinic Manager
This is an amazing skin clinic. I had a terrible rosacea flare up just before Xmas. My skin was on fire and also very dry, and itchy. I had thrown everything including the kitchen sink at it to get some relief but it was only getting worse. I wrote the clinic an email on Xmas Eve - it was closed and I didn’t expect a reply. The director herself, Dr Stephanie Williams replied. Then she phoned me. I was at a motorway service station on my way home with my family. She took time out of her holiday to tell me how to calm my skin down. What to use and what not to use. She listened carefully to what I had put on my skin and gave great advice.Dr Stephanie rang my nearest local pharmacy and spoke to them, emailed them a prescription for antibiotics for me. On Christmas Eve, because of her incredible kindness, I started the antibiotics and on the 30th Dec I saw a great dermatologist there called Dr Lea Salman who checked my skin for free. I was given another prescription for steroids and within 3 days, my skin is almost normal again. Eudelo went above and beyond my expectations in their care and kindness. This is a very responsible, genuine place run by a top dermatologist who really cares. Thank you, Dr Stephanie.
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Eve,
Your heartfelt words mean a lot to us. Thank you for recognising the dedicated efforts of Dr. Stefanie Williams and Dr. Lea Solman during the festive period. Your choice of Eudelo is truly appreciated. We eagerly anticipate your next visit and want you to feel that we're always here for you.
Best wishes,
The Eudelo Team
Stay away, had Botox and got a frozen face look and feel when asked for natural baby botox and a massive diagonal wrinkle in the middle. Horrible service , no refund, management offered to see that SAME specialist.
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear Maria
Unfortunately, medicine and skin biology are not not exact sciences, unlike mathematics, as different people can respond differently to the same treatment, even at the same dose. However, in most cases a slight tweak can correct any concerns.
We were in constant contact with you about trying to arrange a review appointment. When you initially contacted us, asking for a refund, we immediately tried to book you in for a review with the practitioner who treated you, which is good medical practice, as they know exactly what was done in the original treatment, but you sadly declined to come in.
You then asked for another practitioner to see you, and we offered you a review with the medical director Dr Stefanie. However, you then decided you didn’t want to see her after all.
As I wrote in my last email to you, Dr Stefanie’s offer to see you in clinic for free of charge review still stands.
Best wishes,
Lavinia,
Head of Reception
I had a full face ULTherapy treatment at Eudelo in London. From the time I made my initial enquiries until I left after my treatment the experience was first class. The dermatology team were extremely knowledgeable, professional and dedicated. I was extremely impressed, and my skin felt great afterwards. I would highly recommend them to anybody who wants to delay the signs of aging while keeping their skin looking the best it can be.
Reply from Eudelo - Dermatology & Skin Wellbeing
Dear S Davis
On behalf of everyone here at Eudelo, we would like to thank you for putting your trust in us and for this lovely review. It is much appreciated!
Best wishes,
The Eudelo Team
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