It rates as great because it was purchased close to the day of attendance... went smoothly. The sale in August had technical issues which can happen but it is always extremely stressful. I know the... See more
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The lady in membership was so nice & explained everything to me . Took the time about the different memberships & also about open enrollment for Oct 7. Explained the different availabilies of the diff... See more
Easy and inexpensive to purchase tickets. However, this is the second time I have purchased tickets in 2 months and don't like waiting until 4 days before the event, to print tickets. When I pay right... See more
Company replied
Wish they give more time to put information in. Especially for people who normally don't go on line to purchase tickets or ride bands for state fair.
Company details
Written by the company
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Contact info
Raleigh, United States
- etix.com
4.3
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
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presale not working
was told that tickets would be available for purchase at 10AM but it took probably 30 minutes or more for the page to start working
6 October 2025
Reply from Etix
Hi Mackenzie,
Thank you for your feedback. We will pass it along to our team for review.
Regards,
Etix
So easy to use!
7 October 2025
Ease of booking
7 October 2025
Ease of purchasing tickets
7 October 2025
Called in for tickets & was…
Called in for tickets & was accommodated by a very friendly & helpful woman who guided me through the process of ordering tickets, seating available & prices
6 October 2025
Very helpful since the presale wouldn’t…
Very helpful since the presale wouldn’t let me see the accessibile seats I needed.
8 October 2025
Couldn’t ask for anything easier
Couldn’t ask for anything easier. I showed my ticket that was in my Apple wallet and walked right in!! Same for wristbands.
7 October 2025
Had to go to casino and get my ticket…
Had to go to casino and get my ticket cause YOUR system rejects my card even after I called citicard and they said it should.. Also your search option is shit... had it set for tulsa and for texas hippie collation which is coming up. Well it skips what you want and pulls up 1 show from somewhere else. So now I can't buy a ticket for that. And did search for ZZtop and did the same instead of listing all the shows it just does one totally not even near you... so fine your just gonna loose money
8 October 2025
Reply from Etix
Hi Keith,
Thank you for your feedback and we apologize for the frustration. Our search is based on location. If you find it is not properly returning events near you, please be sure to enable device location in your browser. Sometimes this feature can affect the accuracy of our results.
Regards,
Etix
There was a mail strike in Canada
There was a mail strike in Canada so my event tickets would not be coming to me. I called your customer service and the lovely lady that helped me out was a breath of fresh air. So accommodating ,cheerful and helpful. Thanks to her again!
7 October 2025
Great efficient program for ticketing.
8 October 2025
Etix makes it fair for ticket buyers
I appreciate how Etix works to ensure people have a fair shot at getting tickets and that they are not bought up by bots. Thank you!!
8 October 2025
quick and easy
6 October 2025
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