Ethical Bedding Reviews 358

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality and luxurious feel of the products, particularly the eucalyptus sheets and pillowcases, noting their softness, breathability, and durability even after multiple washes. Many appreciate the company's strong ethical stance, valuing their commitment to ethically sourced materials and sustainable production practices. People often highlight the excellent customer service, describing it as helpful, communicative, and responsive to issues. However, some customers experienced significant issues with their orders, including missing items, incorrect colors, and prolonged delays in delivery. A few reviewers also reported a lack of responsiveness from customer service regarding these order problems, leading to frustration and unfulfilled purchases.

What people talk about most

Product

Consumers find the product to be of high quality and very satisfying. Many reviewers praise the eucalyptus... See more

Quality

Customers consistently note positive experiences with quality, praising the luxurious softness,... See more

Ethics

People report positive experiences with ethics. Customers consistently praise the company's commitment to... See more

Order

Reviewers highlight ambiguous aspects of order fulfillment. While some customers praise quick delivery and... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the outstanding and great... See more

Based on these reviews

Rated 5 out of 5 stars

I've bought eucalyptus sheets and pillowcases from Ethical Bedding in the past and love them so much for their high quality and silky soft feel. This time I bought more pillowcases because they ar... See more

Rated 5 out of 5 stars

I invested in 3 new duvets about a year ago. Decided to revamp everyone’s bedding, especially with 2 teenage sons who constantly complained of over-heating. I wanted to write an update because it’s be... See more

Company replied

Rated 5 out of 5 stars

Best pillows i have ever had. I tried so many pillows of all prices and as a last resort tried these. One pillow replaced my two. So comfortable and supportive. My husband has now switched his two for... See more

Company replied

Rated 5 out of 5 stars

Ethical Bedding is genuinely the only bedding I buy now. The quality is exceptional, soft, breathable, and beautifully made, and it somehow gets even better after every wash. What really sets them... See more

Company replied


Company details

  1. Bedding Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Home Goods Store
  5. Mattress Store

Written by the company

Designed to be more than just luxurious and more than just sustainable. Our luxury bedding and sleep products create a feeling of wellness whilst helping the natural world thrive. Eucalyptus silk is our speciality which has all benefits of silk for your skin and hair, but is easier to care for and cruelty free. Our range includes fitted sheets, flat sheets, duvet covers, pillowcases, bedding bundles, duvets, pillows, blankets, throws, mattresses, recovery/pregnancy pillows, pyjamas, loungewear, natural home fragrances and scented candles. We specialise in innovative textiles such as eucalyptus and bamboo, which are designed by sleep experts to specifically create the most scientifically sophisticated sleep products. We are an award-winning BCorp and donate at least 1% of our revenue to global sustainability initiatives. You can find out more about us here: https://ethicalbedding.com/pages/about-ethical-bedding


Contact info

4.0

Great

TrustScore 4 out of 5

358 reviews

5-star
4-star
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2-star
1-star

Replied to 30% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I'm so delighted with my blanket

A pleasure to deal with, customer service from order to delivery was perfect.

The most beautiful soft cosy blanket. I'm so delighted with it, thank you! 🤍🤍🤍

8 January 2024
Ethical Bedding logo

Reply from Ethical Bedding

Hey Amanda

Thanks so much for shopping with us and leaving a 5* review.

Delighted that you are loving your blanket!

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

First silk bedding

The first silk bedding I've ever bought, after recommendations from a friend. Very nice so far, though I've only had them for a week. But my hair is definitely fairing better and temperature control seems good. Arrival was quick and I had no problems with the service at all. Very happy so far, thank you.

6 January 2024
Unprompted review
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Reply from Ethical Bedding

Hey Kimberley

Thanks so much for shopping with us and leaving a 5* review.

The temperature control and benefits to hair and skin should be almost instantaneous. Delighted you are so happy with your purchase!

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Pillow

Excellent item and fast delivery.

29 December 2023
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Reply from Ethical Bedding

Hey Jan

Thanks so much for shopping with us and leaving a 5* review.

Hope to see you shop with us again soon!

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Quick delivery

28 December 2023
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Reply from Ethical Bedding

Hey Natalie

Thanks so much for shopping with us and leaving a 5* review.

Hope to see you shop with us again soon!

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Very Good Product & Delivery

Very good product and excellent delivery service. Good service from James too answering my questions. Strongly recommend these guys.

15 December 2023
Unprompted review
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Reply from Ethical Bedding

Hey Theo

Thanks so much for shopping with us and leaving a 5* review.

Hope to see you shop with us again soon!

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Perfect

My new mattress protector fits wonderfully and I've had a week of cool unbroken night's sleep. Perfect

11 December 2023
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Reply from Ethical Bedding

Hey Catherine

Thanks for shopping with us and leaving a 5* review.

Keep an eye out for our new ranges launching in the New Year.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

I'm a pillow snob....but I've met my match

I am a fussy pillow snob and get very hot in bed, I've had feather / foam/ microfibre but I'm never satisfied ....until now.
I have had another brand eucalyptus pillow cases which are good BUT the Ethical bedding Sleepyhead silk pillow set are amazing. Far more superior, and the pillow cases are nice and roomy with adequate turnover so the pillow doesn't fall out.
I can't recommend them enough. I'm contemplating the duvet and cover set next.

1 December 2023
Unprompted review
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Reply from Ethical Bedding

Hey Ann

Thanks for shopping with us and leaving a 5* review.

Keep an eye out for our new ranges launching in the New Year.

Sleep well,

Ethical Bedding

p.s. we are pillow snobs too... ;)

Rated 5 out of 5 stars

Fabulous company and products

Beautiful products, great quality and I love the ethics and moral consideration behind the range. Luxuriously presented, super communication and speedy delivery. In summary.... great products and great service! Well done!

10 December 2023
Unprompted review
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Reply from Ethical Bedding

Hey Sue

Thanks for shopping with us and leaving a 5* review.

Keep an eye out for our new ranges launching in the New Year.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Gutted I waited so long to buy

Gutted I waited so long to buy!

I’m in menopause and wake frequently I’m the night with hot flushes. This bedding has be a saviour. I now get significantly better quality sleep as they keep me cooler and on top of that feel amazing on my skin!

The deliveries have been prompt and I’m going to be getting more very soon for the rest of the house.

19 October 2023
Unprompted review
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Reply from Ethical Bedding

Hey Julie

Thanks so much for shopping with us and leaving a 5* review!

We can't cure hot flushes, but we can certainly make night time more comfortable.

Hope see you shop with us again soon.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Great quality products

Great quality products. This is the second time I buy from them. Definitely will come back

27 November 2023
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Reply from Ethical Bedding

Hey Kussai

Thanks so much for shopping with us again and leaving a 5* review!

Hope see you shop with us again soon when our new collections launch in January.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Gorgeous blanket

Super fast delivery. Gorgeous blanket

13 November 2023
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Reply from Ethical Bedding

Hi Kanza

Thanks for shopping with us and leaving a 5* review!

Hopefully you try our sheets some time soon too.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Excellent product

Excellent product. I ordered the super king size duvet and four bamboo pillows two weeks ago. The parcel was delivered efficiently and arrived on time and beautifully packaged. The quality of the products is excellent. The duvet keeps my husband cool and me warm. The pillows are very comfortable for all of us including two teenage boys. The only problem we have is that it is now very difficult to leave the bed in the morning!

13 November 2023
Unprompted review
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Reply from Ethical Bedding

Hi Helen

Thanks for shopping with us and leaving a 5* review.

Leaving the bed is particularly difficult because it's oh so comfy!

Hopefully you shopping with us again soon.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Bottlebounce Snuggle blanket

I just ordered the snuggle blanket in white and it is probably the warmest we’ve ever bought. It’s thick, but light at the same time. The blanket comes in a cute little bag, if we ever need to travel with it. Highly recommend especially for these these winter months.

12 November 2023
Unprompted review
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Reply from Ethical Bedding

Hi Lily

Thanks for shopping with us and leaving a 5* review!

Hopefully you try our sheets some time soon too.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Best beddings I have purchased

Best beddings I have purchased - silky and soft to the touch, no smell even before wash, very warm. I have recommended this to several friends! Will buy another colour.

2 November 2023
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Reply from Ethical Bedding

Hey Jasmine

Thanks so much for shopping with us and leaving a 5* review!

We really appreciate you sharing our brand with your friends. Personal recommendations are always the best way to help us to grow.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

I love my eucalyptus silk sheets

I love my eucalyptus silk sheets! They are so soft to the touch and comfortable to sleep on.
The ordering process was straightforward with good communication throughout.
I would definitely recommend Ethical Bedding.

5 September 2023
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Reply from Ethical Bedding

Hey Elaine

Thanks so much for shopping with us and leaving a 5* review!

We really appreciate your feedback. Personal recommendations are always the best way to help us to grow, so please share your experience with friends and family.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Amazingly fast delivery

Amazingly fast delivery, fantastic products and speedy, helpful and friendly customer service.

30 October 2023
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Reply from Ethical Bedding

Hi Leah

Thanks for shopping with us and leaving a 5* review!

Delighted that you are happy with our products and service.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Your duvet is the best I have ever had

Your duvet is the best I have ever had. I wasn't sure at first as it it wasn't very soft to begin with, and then after a couple of weeks, it just got softer and softer and now 6 months later, I can honestly say that I prefer it to my much more expensive down feather one. That has been relegated to the guest bed. It also feels very breathable and the perfect temperature whatever the weather. I cant recommend this product highly enough.

3 November 2023
Unprompted review
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Reply from Ethical Bedding

Hi Marion

Thanks so much for shopping with us and leaving a 5* review!

Delighted to hear that you are so happy with your purchase and hope to see you shop with us again soon when our new colours launch.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Excellent service

Excellent service, express delivery.
Beautifully presented and a great product.

27 October 2023
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Reply from Ethical Bedding

Hey Anne

Thanks for shopping with us and leaving a 5* review!

Hope to see you again soon when our new colours and bedroom collections launch.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Great products and the service

Great products and the service was friendly, helpful and above and beyond,

10 October 2023
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Reply from Ethical Bedding

Hey Sue

Thanks for shopping with us and leaving a 5* review.

We really appreciate your recommendation.

Sleep well,

Ethical Bedding

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