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2.9
2 reviews
No history of asking for reviews
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Ordered a grill. Their pricing was much lower than competitors.
Five days later received this cancelation notice:
"Your order has been canceled
Order #---- was canceled because we did not have enough stock to fulfill your order and your payment has not yet been refunded."
Grill is still on website for same advertised price.
Requested update on timing of refund. They have not responded back.
I ordered a Kamado grill that was (and still is) advertised on their website for $1499, put in a CC and then first got a phonecall from an unknown number and then the order was canceled (after the company had already put a conditional charge/hold on my CC.
Weird
Tried a second time - this time got a phone call which I answered. This time the guy on the phone came up with some spiel regarding the free shipping, which he claimed would cost them over $400, which is not really my problem since they set the price for the product and offered free shipping. The he proceeded to haggle and said that if I agreed to pay a bit over $200 extra they would get the order on the way. I asked for an email with an exact amount, which I got and I emailed back that I was ok with the extra charge and for them to charge it to the CC.
Got an email claiming that they had no way of billing my CC for the extra shipping and asked that I do a direct bank transfer or a Zelle transfer of funds.
That's when I backed away as they were asking for funds in a way that I would have absolutely no way of getting back in case nothing shows up on my doorstep.
When I declined to transfer funds this way, I got a very rude email back to basically P...O..
Will NEVER do business with such a shady business
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