ETC Tax Reviews 23

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Keith at ETC tax did a great job to answer some very detailed VAT related questions we had for one of our new products. It was a slightly complicated case and we had several back and forth discussions... See more

Rated 5 out of 5 stars

Had a really good experience with ETC tax. I approached them in the midst of a divorce needing urgent advice relating to liabilities arising from complex tax matters involving my ex-husband's company.... See more

Rated 5 out of 5 stars

With multiple sources of income I was confused, lost and somewhat overwhelmed by the complications of it all. I had to disclose a lot of income I previously did not and was worried about th... See more

Company replied

Rated 5 out of 5 stars

Matt Stambach was very helpful, knowledgeable, and informative with regards to some initial questions I had around CGT. As soon as I am ready, I'll be calling ETC again; I felt confident in being able... See more

Company details

  1. Tax Advisor

Written by the company

Specialist tax consultancy advising individuals, entrepreneurs and businesses and other professional advisers on all aspects of UK taxation and cross-border issues.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

ETC took the time to answer all my…

ETC took the time to answer all my follow up questions following their advice, which was second to none.
This particular area of SDLT is so complex that it is virtually impossible to understand, yet ETC managed.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Experienced professionals

Genuinely saved me years of sleepless nights.

I was left confused, upset and torn when dealing with compliance requests from HMRC.

ETC tax got me results I thought were unfathomable.

Thank you

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Initial CGT enquiry

Matt Stambach was very helpful, knowledgeable, and informative with regards to some initial questions I had around CGT. As soon as I am ready, I'll be calling ETC again; I felt confident in being able to speak to a person, face-to-face (albeit on MS Teams) that the service I would/will receive will be transparent, honest, and meet my needs. Thanks Matt and ETC!

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Keith at ETC tax did a great job to…

Keith at ETC tax did a great job to answer some very detailed VAT related questions we had for one of our new products. It was a slightly complicated case and we had several back and forth discussions but ultimately the final answers and guidance shared with me were descriptive and clear. Nice working with you guys and I'll come back to you if there are any future VAT issues/questions we have. Cheers

4 August 2023
Unprompted review
Rated 3 out of 5 stars

I recently worked with ETC Tax on some…

I recently worked with ETC Tax on some financial matters and I have to say, I had a mixed experience. On the one hand, their help with VAT was fantastic. They were efficient, effective, and really helped me navigate the complexities of that process.

However, when it comes to self-assessment returns, I would not recommend their services. I signed an agreement with them and their initial fees were reasonable. But as soon as the tax year ended and there was no new information to review, they suddenly started making up excuses and tried to charge me £7.000 instead of the agreed £2.000. It became clear to me that some people with certain expertise had left their company, and now they were trying to push the bill to their customers.

18 April 2023
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Maxime. We are very sorry to see your negative review given our regular dialogue over the last month or so. We appreciate that our new prices will have come as a shock to you, but note that your last email had indicated that you appreciated our efforts to provide accurate information and be transparent with you and you understood our reasons for the price increase. Obviously we have already refunded your initial fee in full, but if there is anything else we can do to assist please do let us know.

Rated 5 out of 5 stars

Stellar Service - Private Client

I required in-depth detail knowledge on my affairs which required a firm of experts to collate information from me.
ETC ACTED for me on my affairs and I can CONFIRM you will be “VERY HARD PUSHED” , to find another “SPECIALIST” firm, that have expert skills to achieve OUTSTANDING OUTCOMES !

I have engaged ETC for their SERVICES and their EXPERT SKILLS.

ETC achieved “ MY OBJECTIVES” and more importantly they DELIVERED what THEY CLAIM they do!

This firm in my experience are
“HEAD and SHOULDERS” for anyone who requires any of their efficient services that they offer .

This firm is 12/10 and I have to shout them out from the roof tops.
Outstanding “DIRECTION” and “GUIDANCE” from start to finish with complete transparency!

Many Thanks
Private Client

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Negligence, Please avoid for your own peace of mind!!

Very negligent company. Paid £6,000 to have my taxes filed, a few months later I have seen that the tax calculations were completely wrong!! I provided every single exchange and transaction I made in the year but ETC Tax lost track of significant trades, leaving me with a much bigger tax bill to pay than first expected and put me at a massive risk of receiving a fine from HMRC. Also can not seem to take ownership of their mistake, their approach to making things right is requesting £350/hr to correct their own wrongdoing.

1 April 2022
ETC Tax logo

Reply from ETC Tax

We are very disappointed to see such a negative review from you Mahin, particularly as you have not taken the time to properly engage with us on this.

The data you supplied was not complete, and so we could only work with what you provided us with; but we have nevertheless offered to assist you to put things right.

Please do respond to our email.

Kind regards,
ETC Tax

Rated 5 out of 5 stars

Smashing service

Smashing service, fast, easy and genuine, can not thank ETC enough for helping me through my claim, highly recommend!

2 August 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Lewis.

Thank you for your 5-star review.

We're so pleased to hear you we were able to assist you.

Please don't hesitate to get in touch if there's anything we can do to help in the future. You can email us on comms@etctax.co.uk

Many Thanks,

ETC Tax

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The whole process was quick and easy! Highly recommend!

2 August 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Bradley.

Thank you for your 5-star review.

We're so pleased to hear you we were able to assist you.

Please don't hesitate to get in touch if there's anything we can do to help in the future. You can email us on comms@etctax.co.uk

Many Thanks,

ETC Tax

Rated 5 out of 5 stars

Great Service

Would highly recommend this company.

Professional and knowledgeable staff.

Thank you

1 August 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Mrs Brown.

Thank you for your 5-star review.

We're so pleased to hear you we were able to assist you.

Please don't hesitate to get in touch if there's anything we can do to help in the future. You can email us on comms@etctax.co.uk

Many Thanks,

ETC Tax

Rated 5 out of 5 stars

I would Highly recommend this company

I would Highly recommend this company, great customer service, answered all my queries, i would definitely be using again

1 August 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Thank you for your 5-star review.

We're so pleased to hear you we were able to assist you.

Please don't hesitate to get in touch if there's anything we can do to help in the future. You can email us on comms@etctax.co.uk

Many Thanks,

ETC Tax

Rated 5 out of 5 stars

Fab service and really helpful staff

Fab service and really helpful staff. Very professional.

Anything I needed and asked they helped and much more.

Thank you

29 July 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Peter.

Thank you for your 5-star review.

We're so pleased to hear you we were able to assist you.

Please don't hesitate to get in touch if there's anything we can do to help in the future. You can email us on comms@etctax.co.uk

Many Thanks,

ETC Tax

Rated 5 out of 5 stars

Really helpful and friendly staff

Really helpful and friendly staff.

Helped me with all my questions and did everything that I needed and more.

Could not have been happier with ETC thank you so much

29 July 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Natalie.

Thank you for your 5-star review.

We're so pleased to hear you we were able to assist you.

Please don't hesitate to get in touch if there's anything we can do to help in the future. You can email us on comms@etctax.co.uk

Many Thanks,

ETC Tax

Rated 5 out of 5 stars

Highly recommended

Highly recommended. ETC have been brilliant and stress free. The staff are superb and so professional. Thank you ETC you have been excellent

29 July 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Jay.

Thank you for your 5-star review.

We're so pleased to hear you we were able to assist you.

Please don't hesitate to get in touch if there's anything we can do to help in the future. You can email us on comms@etctax.co.uk

Many Thanks,

ETC Tax

Rated 5 out of 5 stars

ETC TAX are actual real life heroes

With multiple sources of income I was confused, lost and somewhat overwhelmed by the complications of it all.

I had to disclose a lot of income I previously did not and was worried about the process and what HMRC may do.

ETC tax held my hand through the entire disclosure and got me the best result possible. They have helped me and my family in ways they couldn’t imagine.

Your superstars and everybody who has multiple incomes, disclosures or need tax advice ETC tax is where you need to be.

Thank you

29 July 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Peter.

Thank you for your 5-star review.

We're so pleased to hear you we were able to assist you.

Please don't hesitate to get in touch if there's anything we can do to help in the future. You can email us on comms@etctax.co.uk

Many Thanks,

ETC Tax

Rated 5 out of 5 stars

Professional & Knowledgeable Team

I found ETC Tax to be very professional and knowledgeable and the staff were a pleasure to deal with - nothing was too much trouble. I would look to use them again in the future and would definitely recommend them.

14 May 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Sarah.

Thank you for your 5-star review.

We're so pleased to hear you we were able to assist you.

Please don't hesitate to get in touch if there's anything we can do to help in the future. You can email us on comms@etctax.co.uk

Many Thanks,

ETC Tax

Rated 5 out of 5 stars

Highly recommended

Highly recommended. The team at ETC helped me through everything & answered all my questions.

4 May 2022
Unprompted review
ETC Tax logo

Reply from ETC Tax

Dear Harry.

Thank you for your 5-star review.

We're so pleased to hear you we were able to assist you.

Please don't hesitate to get in touch if there's anything we can do to help in the future. You can email us on comms@etctax.co.uk

Many Thanks,

ETC Tax

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