Este Medical Group Ltd Reviews 

10,155
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff for providing professional, attentive care during every single visit and consultation. People also emphasize the exceptional results across various procedures and the supportive environment, making recovery and treatments feel entirely comfortable and safe. However, some people mentioned experiencing rushed sessions and unsatisfactory treatment results that completely failed to meet their initial expectations. A few reviewers also noted frustrating issues with consultations, feeling that proper physical examinations were lacking and that communication needed significant improvement. Some customers also felt ignored when asking for assistance regarding unresolved issues.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional, friendly, and... See more

Service

Consumers find service to be positive, highlighting professional consultations and attentive staff who ensure... See more

User experience

Users describe positive interactions with user experience, highlighting exceptionally welcoming staff,... See more

Product

Reviewers mention positive feedback about product quality, noting that hair loss treatments and skin... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that consumers always feel supported and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been coming to Este Medical London since March and I’m already so happy with my results! I’m only halfway through my treatment plan and I can already see a noticeable difference, which is ama... See more

Company replied

Rated 5 out of 5 stars

It took me a while to decide whether I wanted to get a hair transplant or not. But after visiting Este Medical Group in Dubai, all became much more clearer. It was one of the best decision ever ma... See more

Company replied

Rated 5 out of 5 stars

I have been a client at Este Medical since March 2026, and have found the service and staff to be excellent! I’ve always been greeted with a smile and warmth; and treated with the upmost respect. I ha... See more

Company replied

Rated 5 out of 5 stars

One of the best decisions to get my treatments done from Este! Really really happy with the results and specially the technicians have been super nice and helpful. Loved my experience with Shirin. She... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Cosmetics Industry
  3. Laser Hair Removal Service
  4. Plastic Surgery Clinic
  5. Skin Care Clinic

Written by the company

Este Medical Group has established itself as a global leader in the field of cosmetic and healthcare services over the past 25 years. Known for pushing the boundaries in their industry, they provide a wide range of treatments administered by skilled healthcare professionals in a safe, clinical setting. The company's success is driven by its Founder, Sam Cinkir, whose leadership has helped position Este Medical Group as a premier provider of healthcare and cosmetic treatments in the UK and internationally. Their commitment to safety, expertise, and cutting-edge treatments has earned them widespread recognition and trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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4.9

All reviews

(10,155)

566 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional service

Very professional service. Was explained the whole process throughout the journey. Highly recommend.

9 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Shamsher!

Thank you for your kind feedback! We're delighted to hear that you found our service professional and that the process was clearly explained throughout your journey. We truly appreciate your recommendation and look forward to welcoming you again in the future.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great service from Shirin Tannaz

Great service from Shirin Tannaz. Good after care. Really recommend them.

19 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Suman!

Thank you for your kind review! We're delighted to hear that you received great service from Shirin and Tannaz and that you were pleased with the aftercare provided. We truly appreciate your recommendation and look forward to supporting you on your journey.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Great service from the Wilmslow clinic

Great service from the Wilmslow clinic. Friendly and welcoming team. Elika the director is very reassuring and will only recommend cosmetic options that are right for the patient. Georgia on treatments is brill and puts you at ease. Highly recommend!

19 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Geoff!

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience at our Wilmslow clinic. It's great to know that Elika's honest and patient-focused approach, along with Georgia's caring and professional treatment, helped make your experience so comfortable. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Worth every penny

The staff are always welcoming and super helpful with any question or query, whether its over the phone or in person. Everything is explained and shown to help you understand the procedures. I would always recommend Este to family and friends when I talk about it.

17 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Mojo!

Thank you for your wonderful feedback! We're delighted to hear that our team has been welcoming, helpful, and able to support you every step of the way. It's great to know that you feel well informed and confident throughout your journey with us. Your recommendation to family and friends means a lot, and we truly appreciate your continued trust and support.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience, very friendly staff. Donya was very friendly and took great care of my mum. Would definitely recommend!

17 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Madrasah!

Thank you for your kind review! We're delighted to hear that you and your mum had such a positive experience with us. Dnya will be thrilled to hear your lovely feedback. We truly appreciate your recommendation and look forward to welcoming you both again in the future.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Outstanding service at the Manchester clinic!

"I’ve had such a fantastic experience at Este Medical Group in Manchester! From the moment I walked in, the staff were incredibly welcoming and professional. I have been attending for a course of IV treatments after a series of illnesses, feeling very fatigued and in need of a boost. My consultant Mehrnaz is great! She is friendly, professional and very knowledgeable she ensured I fully understood the process both post and pre treatment. The clinic itself is spotless, I am really pleased with my results and would highly recommend them to anyone considering aesthetic treatments."

16 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi John,

Thank you so much for your wonderful review! We're delighted to hear you've had such a positive experience at our Manchester clinic. We'll be sure to pass on your kind words to Mehrnaz and the team. It's fantastic to know your IV treatments have helped and that you felt well cared for throughout. Thank you for your recommendation and continued trust in us!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Such a good experience.

Such a good experience.
Overall Service is best.

15 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Tushar,

Thank you for your kind review! We're delighted to hear you had such a good experience and that you were happy with our service. We truly appreciate your support and look forward to seeing you again soon.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Very good consultation and everything…

Very good consultation and everything was explained very clear to what I wanted

14 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Mohammed,

Thank you for your lovely feedback! We're so pleased to hear that you had a positive consultation experience and that everything was explained clearly. Ensuring our clients feel informed and confident is very important to us. We look forward to supporting you on your journey.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I am extremely pleased with the service…

I am extremely pleased with the service I received from Amit. From the very beginning, he was professional, approachable, and took the time to explain everything clearly so I fully understood the process.
Throughout the treatment, Amit made sure I was comfortable and reassured at every stage, which really helped ease any nerves I had. His knowledge and attention to detail were excellent, and I felt I was in very safe hands throughout.
The overall experience was smooth, well-organised, and carried out to a very high standard. I am very happy with the care I received and would highly recommend Amit and Rate Medical Glasgow to anyone considering LHRG treatment.

12 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Amir,

Thank you for your wonderful review! We're delighted to hear that Amit provided such a positive experience and made you feel comfortable, informed, and well cared for throughout your treatment. We'll be sure to pass on your kind words to him. Thank you for your recommendation, and we're pleased that you were happy with the care and service you received at our Glasgow clinic.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Exceptional Service and Results

Exceptional Service and Results

After having both Scarlet microneedling and microneedling with plasma treatments, I can honestly say the experience has been excellent from beginning to end.

Carolina is incredibly welcoming and knowledgeable. She took the time to assess my skin, discuss my concerns, and recommend the most suitable treatments without any pressure. Her professionalism and attention to detail immediately gave me confidence that I was in safe hands.

The treatments themselves were carried out with great care, and Carolina regularly checked in to make sure I was comfortable throughout. I appreciated how thoroughly she explained the process, recovery, and expected results.

The improvement in my skin has been noticeable, and I’m really pleased with the outcome. It’s clear that Carolina takes pride in her work and genuinely wants the best results for her clients.

I wouldn’t hesitate to return for future treatments and would happily recommend her to anyone looking for expert skin treatments and a practitioner who truly cares about her clients. Thank you, Carolina, for such a wonderful experience.

15 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Shamina,

Thank you for your amazing review! We're thrilled to hear that you've had such a positive experience with your treatments and are pleased with the results. Carolina will be delighted to hear your kind words. Providing personalised care, expert guidance, and exceptional results is always our goal, and we're so glad this was reflected in your journey. Thank you for your recommendation, and we look forward to welcoming you back for future treatments!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Wonderful aftercare

I had my hair transplant 3 weeks ago with Este in Turkey and I was very well taken care of by the staff. Everything was explained to me carefully and they were very supportive.

Gizam has been very lovely as my hair consultant in leeds and has answered every question I had, putting me at ease and helping me with my after care.

Very excited to see what my results will be like after I have fully healed and my hair starts to grow through!

12 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Naushad,

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience throughout your hair transplant journey in Turkey. It's great to know that the team provided excellent care and support, and that Gizam has been there to answer your questions and guide you through your aftercare. We truly appreciate your trust in us and are excited for you to see your final results in the months ahead. We look forward to continuing to support you on your hair restoration journey!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

I had an amazing experiencing and the…

I had an amazing experiencing and the advice given was what was best for me really impressed. Friendly staff and doctor

6 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Salina,

Thank you for your lovely feedback! We're delighted to hear you had such a positive experience and felt well supported by our team. It's great to know the advice provided was tailored to your needs and that our friendly staff and doctor made a positive impression. We truly appreciate your kind words and look forward to seeing you again.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 1 out of 5 stars

The worst company to go

The worst company to go, after care was absolutely pathetic, no meeting to see results, £5000 down the drain, would not recommend, just care about money and also made me pay £700 top which was not mentioned to get a bad hair transplant, lol sr more hair

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Value for Money

My other half had a skin treatment from Este Medical. And it was very good results.

15 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Asad,

Thank you for your kind review! We're delighted to hear that your other half had a positive experience and achieved great results from their skin treatment. We truly appreciate your feedback and look forward to welcoming you both again in the future.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Hair treatment

Absolutely loved the overall experience. I had my robotic dhi in Birmingham. Harj helped me from day 1 of the consultation till my hair transplantation day, and the whole medical team was helpful, took care of tiny details. Dr. Nehal, did everything with utmost care. Aftercare was also very much upto the mark, shirin was very knowledgeable, took care of my hair wash very patiently and also took efforts in washing couple of times so that all the scabs are removed properly.

4 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Subu,

Thank you for your fantastic review! We're thrilled to hear that you loved your experience with us. It's wonderful to know that Harj, Dr. Nehal, Shirin, and the entire team provided such attentive care and support throughout your hair restoration journey. We'll be sure to share your kind words with them. Thank you for trusting us with your treatment, and we wish you all the best with your results!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 1 out of 5 stars

Diabolic Service!!!!

I read the reviews of this place online and thought i would give them a try for my Hyperpigmentation on my face.

The so called specialist consultant that saw me (S) was so standoffish. She started diagnosing me from behind her computer screen and didn't even bother to check my face properly. she made me feel like i had some kind of disease. She went straight into discussing the £2500 dermaplan as the only treatment that would work on my face, when i asked if there was any treatment that was less evasive I could start off with, she was not interested- and started patronizing me by saying she was the specialist and knew better. She was overall very awkward to speak to, she was totally not interested in providing any service to me. I traveled all the way from Nottingham that day to receive this diabolic service.

When you first come into the center it looks like the owner has spent a considerable amount of money to make customers feel comfortable - it's a shame that money is not spent educating their consultants basic manners on professionalism and how to be more empathetic to clients. People come with all sorts of problems and pay good money. They should be treated with respect, care and consideration.

A company definitely to avoid!!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Hair treatment

Well looked after always on time. been coming for about 5 weeks great service good treatment happy environment thank you Mirza. 5*

4 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Mubarak,

Thank you for your lovely review! We're so pleased to hear you've been well looked after and are happy with your treatments. It's great to know you've enjoyed the service and positive environment over the past few weeks. We'll be sure to pass your kind thanks on to Mirza. We really appreciate your support and look forward to seeing you again soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Fabulous care and very considerate…

Fabulous care and very considerate staff in a lovely setting.

3 June 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Andrea,

Thank you for your lovely feedback! We're delighted to hear you felt well cared for and that our team made your experience a positive one. We truly appreciate your kind words and hope to welcome you back again soon.


Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 1 out of 5 stars

Very bad experience

Very bad experience. Resultas worst than before the transplant.
No news about este whereas we knew the day after the surgery it will gone wrong.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Algae Peel

I had my Algae peel treatment today and wanted to leave a heartfelt thank you. I was quite nervous beforehand, but Dominika was incredibly patient, reassuring, and kind throughout the whole process.

She took the time to carefully explain all the pre- and post-treatment instructions, answered my questions without making me feel rushed, and really helped calm my nerves. What stood out most was how friendly and approachable she was - she made me feel completely comfortable and genuinely cared for.

Thank you for making what could have been an overwhelming experience feel so positive and reassuring. I truly appreciated your patience and kindness and would highly recommend to anyone feeling nervous about starting their skin journey.

29 May 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Shyama,

Thank you for your heartfelt review! We're so pleased to hear that your Algae Peel treatment was such a positive experience and that Dominika was able to make you feel comfortable and reassured throughout. We'll be sure to pass on your kind words to her. Your feedback means a lot, and we're grateful for your recommendation. We look forward to supporting you on your skin journey again soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

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