Este Medical Group Ltd Reviews 

10,155
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff for providing professional, attentive care during every single visit and consultation. People also emphasize the exceptional results across various procedures and the supportive environment, making recovery and treatments feel entirely comfortable and safe. However, some people mentioned experiencing rushed sessions and unsatisfactory treatment results that completely failed to meet their initial expectations. A few reviewers also noted frustrating issues with consultations, feeling that proper physical examinations were lacking and that communication needed significant improvement. Some customers also felt ignored when asking for assistance regarding unresolved issues.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional, friendly, and... See more

Service

Consumers find service to be positive, highlighting professional consultations and attentive staff who ensure... See more

User experience

Users describe positive interactions with user experience, highlighting exceptionally welcoming staff,... See more

Product

Reviewers mention positive feedback about product quality, noting that hair loss treatments and skin... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that consumers always feel supported and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been coming to Este Medical London since March and I’m already so happy with my results! I’m only halfway through my treatment plan and I can already see a noticeable difference, which is ama... See more

Company replied

Rated 5 out of 5 stars

It took me a while to decide whether I wanted to get a hair transplant or not. But after visiting Este Medical Group in Dubai, all became much more clearer. It was one of the best decision ever ma... See more

Company replied

Rated 5 out of 5 stars

I have been a client at Este Medical since March 2026, and have found the service and staff to be excellent! I’ve always been greeted with a smile and warmth; and treated with the upmost respect. I ha... See more

Company replied

Rated 5 out of 5 stars

One of the best decisions to get my treatments done from Este! Really really happy with the results and specially the technicians have been super nice and helpful. Loved my experience with Shirin. She... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Cosmetics Industry
  3. Laser Hair Removal Service
  4. Plastic Surgery Clinic
  5. Skin Care Clinic

Written by the company

Este Medical Group has established itself as a global leader in the field of cosmetic and healthcare services over the past 25 years. Known for pushing the boundaries in their industry, they provide a wide range of treatments administered by skilled healthcare professionals in a safe, clinical setting. The company's success is driven by its Founder, Sam Cinkir, whose leadership has helped position Este Medical Group as a premier provider of healthcare and cosmetic treatments in the UK and internationally. Their commitment to safety, expertise, and cutting-edge treatments has earned them widespread recognition and trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(10,155)

563 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly, Bobby and the team are very lovely and really take care of you. Well recommended anyone to come and try this place.

1 August 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Adil!

Thank you so much for your kind review and recommendation. We're delighted to hear that you had such a positive experience with Bobby and the team. Providing professional, friendly care and making every client feel well looked after is something we take great pride in, so your feedback means a lot to us.

We truly appreciate your support and look forward to welcoming you back again soon.

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Super clinic

Super clinic. All staff fantastic and professional.
Nothing is too much trouble.
I was really anxious when I first went but was soon put at ease by the wonderful team.
The treatment I’m having is successful.
I would highly recommend this clinic.

31 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Elaine!

Thank you so much for your wonderful review! We're so pleased to hear you felt at ease with our team and that your treatment is going well. Your recommendation means a lot to us, and we look forward to seeing you again soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

PRF treatment with Forough

I have been coming for Este Medical for my hair treatment and am very happy with the results. I have had PRF with Forough today, she is very welcoming and very thorough with the treatment. She made me feel very comfortable from taking my bloods and throughout the treatment process and continuously checked if I was okay!
The reception team are also very nice and welcoming, special mention to Zahra who is always very welcoming!

31 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello!

Thank you so much for your kind words! We're delighted to hear you're happy with your hair treatment results. We'll be sure to pass your lovely feedback on to Forough and Zahra—they'll really appreciate it. We look forward to seeing you again soon!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

Rated 5 out of 5 stars

Excellent service at Estemedical

Excellent service at Estemedical Glasgow, the staff at the clinic have been super helpful, friendly and a pleasure to deal with. I would recommend using EsteMedical.

29 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Stacey,

Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience at Este Medical Glasgow. Our team takes great pride in providing friendly, helpful, and professional care, so it's fantastic to know that came across during your visit. Thank you for your recommendation—we truly appreciate your support and look forward to welcoming you back in the future!

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group.

Rated 5 out of 5 stars

Este Medical Bristol

I had an absolutely amazing experience at Este Medical Bristol, from the initial consultation with Sanisha to right through to my skin resurfacing laser treatment for acne and hair loss treatments (exosomes and MCT). Sanisha goes above and beyond to tailor the treatment plan as well as she doesn’t fail to keep track of my progress every 6-8 weeks.

From the very beginning, Sanisha and fraya made me feel so comfortable and welcomed. My consultation was very thorough and everything was explained clearly, including the treatment process, what to expect, the aftercare and most of all the realistic expectation.

Now I am on my month 6 journey, the skin resurfacing has shown its magic and I am already so pleased with how smooth fresh and radiant my skin looks and feels. After my exosomes and MCT my hair loss has stopped and started seeing the growth.
Huge shout out to the reception team who makes you feel like your second home. You can tell they really value their clients and take pride in the treatments they provide.
If you are looking for a professional clinic with high standards, Este Medical Bristol will not fail you. I am so happy I chose Este Medical Bristol! 💕✨

23 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Aarna,

Thank you for your wonderful review. We’re delighted to hear that you’ve had such a positive experience with Sanisha, Fraya, and our reception team. It’s fantastic to see the progress you’ve made with your skin resurfacing and hair restoration treatments, and we’re grateful for the trust you’ve placed in us throughout your journey. We look forward to continuing to support you and helping you achieve the best possible results.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group.

Rated 1 out of 5 stars

Disappointed

I have had many treatments here, including laser. Initially, my experience was okay, but as the treatments continued I felt that each session became shorter and I felt increasingly rushed.

I have invested a lot of time and money here, spending thousands overall, so I am very disappointed with the level of service I experienced.

Looking back, I feel that I was recommended additional treatments that I’m now unsure were necessary, and at the time I trusted the recommendations given to me.

I hope my experience helps others take the time to research and ask questions before committing, as I wish I had done the same.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

I gladly recommend Este Medical to…

From Denes Laszlo

I gladly recommend Este Medical to anyone who is looking to get a hair transplant done. I had my transplant done in Turkey, the Istanbul based Este medical. And the aftercare has been still happening with the Leeds branch. I am happy with both places, they were proffessional and looked after me very well and still am. Kadriye from their staff team is so nice and friendly, she really works hard in the Leeds branch making sure that patients have a pleasant weekly aftercare visit. Also the receptionist girls are super nice as well. I am 5 months in after the hair transplant and can see good results now. So far I am very happy with the result and I am sure my hair will keep growing and thickening. Just follow what the consultant Gizem tells you to do and not to do after the procedure to protect your newly transplanted hair. She will give you all the information you need.

28 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Csongor.

Thank you, Denes, for your wonderful review and recommendation! We're delighted to hear you're happy with your results and that you've had such a positive experience with both our Istanbul and Leeds teams. We'll be sure to pass your kind words on to Kadriye, Gizem, and our reception team. We look forward to supporting you throughout the rest of your hair restoration journey!

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group.

Rated 5 out of 5 stars

Great experience for a consultation

Great experience for a consultation . Staff are all wonderful

27 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello,

Thank you for your kind review. We're delighted to hear you had a great experience during your consultation and that our team made such a positive impression. We appreciate your feedback and look forward to welcoming you back to the clinic.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group.

Rated 5 out of 5 stars

I had a great experience with Mehranz

I had a great experience with Mehranz. She is brilliant, incredibly warm, and makes you feel comfortable from the moment you arrive. She has a great understanding of hair and takes the time to explain everything clearly, which really puts you at ease during your appointments. I would highly recommend Mehranz to anyone looking for someone who is knowledgeable, professional, and genuinely cares about her clients.

27 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Anisah,

Thank you for your kind review. We’re delighted to hear you had such a positive experience with Mehranz. Providing personalised care, expert advice, and ensuring our clients feel comfortable and informed throughout their treatment is always our priority. We truly appreciate your recommendation and look forward to welcoming you back to the clinic.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group.

Rated 5 out of 5 stars

I am a Black woman and I was scared to…

I am a Black woman and I was scared to get my skin Lazered because of all of the horror stories that I read online about how skin can react to the Lazer.

I am so glad that I chose Este Medical in Birmingham, I couldn't be happier with my results and everyone is really experienced and friendly!

10/10 service and I couldn't recommend this place enough.

27 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Elizabeth,

Thank you for sharing your experience. We're so pleased to hear that you felt confident choosing Este Medical Birmingham and that you're happy with your results. We understand that concerns about laser treatments for darker skin tones are common, which is why our experienced team takes a personalised and safety-first approach for every client. Your kind recommendation means a great deal to us, and we look forward to welcoming you back.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group.

Rated 5 out of 5 stars

I really appreciate and really happy…

I really appreciate and really happy with the my peeling treatment it's really good and make me my confidence back my skin looks really good now

26 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Misbah!

Thank you so much for your wonderful review! We're so pleased to hear how happy you are with your peeling treatment. Knowing that it has improved your skin and helped restore your confidence means the world to us. Thank you for trusting us with your skincare journey. We look forward to seeing you again and helping you maintain your beautiful results!

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 5 out of 5 stars

Very professional clinic

Very professional clinic. I had a really good experience. Lovely being with so many staff that are clearly passionate about their services.

26 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Steven!

Thank you for your kind review! We're delighted you had such a positive experience and that our team's passion and professionalism stood out. We truly appreciate your support and look forward to welcoming you back soon.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 5 out of 5 stars

Very good service well looked after…

Very good service well looked after from start from finish Shirin always looked after me very well. Always feel comfortable when doing Prf or some other treatment

26 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Brown!

Thank you for your wonderful review! We're delighted to hear you felt well looked after from start to finish. It's especially great to know that Shirin has made you feel comfortable throughout your PRF and other treatments. We truly appreciate your kind words and look forward to welcoming you back soon.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 5 out of 5 stars

Este

Vey happy with service Shirin, Jiyan, Mario they been very nice and friendly staff. Very good result always will recommend them

26 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Rahul!

Thank you for your kind review! We're delighted to hear you're so happy with the service and your results. It's wonderful to know that Shirin, Jiyan, and Mario made your experience so welcoming and friendly. We truly appreciate your recommendation and look forward to seeing you again soon.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 5 out of 5 stars

Very great experience at este starting…

Very great experience at este starting from the reception down to the people doing the treatments

22 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Mia!

Thank you for your wonderful review! We're delighted to hear you had such a great experience from the moment you arrived at reception through to your treatment. Our team is committed to providing exceptional care and making every visit as welcoming and comfortable as possible. We truly appreciate your kind words and look forward to welcoming you back to Este again soon.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 5 out of 5 stars

Ive been having my treatments at este…

Ive been having my treatments at este medical Leeds and I am so happy with the service, the staff are so friendly welcoming and I would definitely recommend it to other people as well. Overall i would definitely come back once my treatments have ended for other things.

25 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi!

Thank you for your fantastic review! We're delighted to hear that you've been so happy with your experience at our Leeds clinic. It's wonderful to know that our friendly and welcoming team has made such a positive impression, and we truly appreciate your recommendation. We're grateful for your trust throughout your treatment journey and look forward to welcoming you back in the future for any other treatments you may be considering.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 1 out of 5 stars

Just finished my 6-month session of PRF…

Just finished my 6-month session of PRF and exosomes and I would never recommend to anyone and do not think it was worth my time and money. They said to stay consistent with the treatment; however, they were inconsistence with how they did the treatment, which included derma-rolling and PRF/exosomes. This inconsistency would include derma-rolling, where sometimes it felt thorough and then most times it felt like they weren’t thorough with derma-rolling everywhere. My PRF and exosomes had also shown appalling results as well, where I still look like I had no improvements and it looked even worse than what I began with. After I finished my whole course, there was no follow-up on to how I felt, how was the process or anything. Truly disappointing and not worth my money at all. I had made a previous review, giving it 5 stars because of how they were lovely at the start, but now that the whole course is finished, it was not worth it.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely facial

I had a lovely facial at Este and thoroughly enjoyed the whole experience. The treatment was so relaxing, and the environment was calm, clean, and welcoming. The therapist was friendly and professional, making me feel comfortable from start to finish. My skin felt refreshed and glowing afterwards. I would definitely recommend Este to anyone looking for a relaxing and high-quality facial. Thank you for a wonderful experience!

24 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Farzana!

Thank you for your wonderful review! We're delighted to hear that you thoroughly enjoyed your facial and had such a relaxing experience with us. It's fantastic to know that our calm and welcoming environment, along with the professionalism of our therapist, helped make your visit so enjoyable. We're especially pleased that you left feeling refreshed with glowing skin. Your kind recommendation means a great deal to us, and we look forward to welcoming you back to Este for another wonderful experience soon.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 5 out of 5 stars

Sanisha

Sanisha, has really made my experience phenomenal. She goes above and beyond and has really taken every opportunity to meticulously tailor my treatments for me. I.V to aesthetics Este Bristol is where I go.

23 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hi Shabnaz!

Thank you for your fantastic review! We're delighted to hear that Sanisha has made your experience so phenomenal. She is truly dedicated to providing personalised care, and it's wonderful to know that her attention to detail and commitment to tailoring your treatments have made such a positive impact. We really appreciate your kind words and are grateful that you've chosen our Bristol clinic for your IV and aesthetic treatments. We look forward to welcoming you back for many more exceptional experiences.

Kind Regards,
Sam Cinkir,
Founder of Este Medical Group

Rated 4 out of 5 stars

I am happy with Este lazor the results…

I am happy with Este lazor the results have been reli good and also I’m happy with the consultant

23 July 2026
Unprompted review
Este Medical Group Ltd logo

Reply from Este Medical Group Ltd

Hello Maya!

Thank you so much for your kind review! We’re delighted to hear that you’re happy with your laser treatment and pleased with the results so far.

It’s also great to know that you’ve had a positive experience with your consultant. We really appreciate your feedback and continued trust in Este Medical Group!

Kind Regards,
Sam Cinkir
Founder of Este Medical Group

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look