Estelle Ruikenisbeleven.nl Reviews 178

TrustScore 3.5 out of 5

3.6

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Company details

  1. Store
  2. Business to Business Service

Written by the company

Een luxe combinatie van lifestyle & aromatherapie Net als zien, horen, voelen en proeven beleef je ruiken pas als de geursignalen de hersenen hebben bereikt. Zo wordt een bloemengeur door het reuk zintuigsysteem vertaalt tot een glimlach rond de mond. Bij Estelle hebben wij een heel palet van verschillende geuren voor allerlei toepassingen en effecten. Zo hebben wij kruidige geuren om te ontspannen, bloemige geuren voor een gelukkig gevoel en citrus geuren voor frisse energie. Je vindt de in Nederland geproduceerde Estelle geuren in de geurstokjes, huisparfums, handige roomsprays, refills en wasproducten. Benieuwd welke geur het best bij je past? Kom langs in onze brandstore te Breda of vind in onze webshop de geur die het best bij jou past.


Contact info

3.6

Average

TrustScore 3.5 out of 5

178 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

"This company is not reliable


"This company is not reliable. I placed an order but never received my item. Their customer service has been unresponsive, and I would not recommend ordering from them. I will be filing a complaint with the Ombudsman."

27 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS RUDE AND BLOCK YOU

Delivered a badly damaged/made sofa, kept saying will come and fix/replace etc on 2 occasions 2 days lose of wages for me as never showed, blocked me, never answer calls emails or messages took the £1300 and don't care, no customer service no such thing as warrenty or guarantee, not even corner brackets meet or seat cushions cut straight and trims just stappled on with stapples showing also purple ink everywhere on cream sofa, it's a joke
DO NOT USE AS SCAMMERS
I HAVE OVER 10 DAMAGES TO SOFA
now in process of reporting them to trading standards and taking legal action

22 January 2025
Unprompted review
Estelle Ruikenisbeleven.nl logo

Reply from Estelle Ruikenisbeleven.nl

Dear Lisa,

We are unfortunately not the company you left a bad review for. We are a shop from the Netherlands that only sells fragrance sticks and roomsprays and we do not sell furniture. Unfortunately our good reputation now goes down because of bad reviews meant for this other company. Would you be so kind to edit or remove the review and tell us which company you wrote this review about so we can contact them. Thank you and have a nice day.

Rated 1 out of 5 stars

Rude staff especially the management

Rude staff especially the management. Bad experience. Not recommended.

6 September 2024
Unprompted review
Estelle Ruikenisbeleven.nl logo

Reply from Estelle Ruikenisbeleven.nl

Dear Daisy B,

We are unfortunately not the company you left a bad review for. We are a shop from the Netherlands that only sells fragrance sticks and roomsprays and we do not sell furniture. Considering our physical store already closed in 2023 and we only supply to business customers I can infer that you did not speak to one of our staff or a manager in September 2024 which makes me think you are talking about another store than ours. Unfortunately our good reputation now goes down because of bad reviews meant for this other company. Would you be so kind to edit or remove the review and tell us which company you wrote this review about so we can contact them. Thank you and have a nice day.

Rated 1 out of 5 stars

If i could give 0 stars I would

If i could give 0 stars I would. Bought a bed 14 weeks ago and did not receive. Phoned the company and they kept saying its a delay due to it being in ireland. eventually after emailing and phoning all the time they blocked my number. DO NOT PURCHSASE! they will answer you in the first few weeks and you will get through to what you think are genuine people but they are FRAUDS

31 May 2024
Unprompted review
Estelle Ruikenisbeleven.nl logo

Reply from Estelle Ruikenisbeleven.nl

Dear Med,

We are unfortunately not the company you left a bad review for. We are a shop from the Netherlands that only sells fragrance sticks and roomsprays and we do not sell furniture. Unfortunately our good reputation now goes down because of bad reviews meant for this other company. Would you be so kind to edit or remove the review and tell us which company you wrote this review about so we can contact them. Thank you and have a nice day.

Rated 5 out of 5 stars

Not the finished article yet but…

Not the finished article yet but certainly on its way. Betsy Jason and Luca were notable among many notable staff. They certainly got the training down to a tee. Being northern it feels expensive but I guess if you’re from London it looks value. I know the building is not that old but it feels like it is and perhaps that’s all that matters at the end of the day. We enjoyed our stay here but I’m increasingly concerned about the added extras we used to take as part of the 5 star package. The well publicised spa that’s now £95 per head feels a little excessive to me but I now to those who know the hotel business better than I.

12 March 2024
Unprompted review
Estelle Ruikenisbeleven.nl logo

Reply from Estelle Ruikenisbeleven.nl

Dear Lisa,

We are happy with the 5 star review, but we are unfortunately not the company you left a review for. We are a shop from the Netherlands that only sells fragrance sticks and roomsprays and we do not sell furniture. Would you be so kind to edit or remove the review and tell us which company you wrote this review about so we can contact them.

I want to let you know that the company you wrote this positive review about probably didn't read it. We know better than anyone that there is nothing like feedback from satisfied customers. So maybe you can still let the company know via their own contact form on their website or Google reviews.

Thank you and have a nice day.

Rated 5 out of 5 stars

Great products and exceptional service

I stumbled upon this store and got a diffuser. The person was really nice at the store and gave me the business card. I came back home to ireland and really liked the diffuser. It lasted really long. This time in netherlands i couldnot go to breda so ordered online. Impressed again with the packaging and products.
Restocked until next time. :)

10 June 2023
Unprompted review
Rated 5 out of 5 stars

Definitely recommend it

It was really nice kind of spray for all kind of uses .. I use it almost everyday for everything (sofa, bed , bathroom and kitchen ) .. Recently I use the new car cleaner wipes, it’s so great .. highly recommended 👍

13 September 2021
Unprompted review
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