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Rated 5 out of 5 stars

After one months use.... Okay, after a bit of patience and time on the learning curve, I like this software. I would have liked "balloon style" info as you run cursor over some of the features which... See more

Rated 5 out of 5 stars

Great PIM app with all you need to keep productive and stay on track. A better alternative than Outlook which has degraded over the years but even better due to developer's constant improvement and gr... See more

Company replied

Rated 3 out of 5 stars

It’s a bit clunky. You can search for something, but if you want to see where that article sits relative to the others, you have to exit the search mode to view it in its actual context. There’s also... See more

Company replied

Rated 5 out of 5 stars

Came to Essential PIM 10 years ago, as a relief from MS Outlook. Rapidly realised its simplicity and potential, and bought the lifetime updates licence. Now I run my life with it as an essential aid... See more

Company details

  1. Software Company

Written by the company

EPIM is your all-in-one email client and organizer, empowering you to centralize and streamline your digital life. Effortlessly manage appointments, tasks, notes, contacts, and email messages—all within a sleek, intuitive graphical interface. Access everything instantly across platforms and leading cloud services, boosting productivity and keeping you in control wherever you are.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

160 reviews

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Rated 5 out of 5 stars

Okay it does the job well

After one months use....
Okay, after a bit of patience and time on the learning curve, I like this software. I would have liked "balloon style" info as you run cursor over some of the features which I think could have helped here.
It has strong synchronization with popular cloud services. I'm not too hot on their EPIM Cloud service. I tried this twice and always seemed to run into difficulties but I am happy syncing with dropbox. The interface is highly customizable. Once you invest a bit of time in setting up your categories, labels, screen layout etc., it works rather well. I got a quick reply to a start up problem. I like that with any software. The price for a lifetime license is reasonable. I hope that the software is frequently maintained and updated.

1 April 2026
Unprompted review
Rated 3 out of 5 stars

It’s a bit clunky.

It’s a bit clunky. You can search for something, but if you want to see where that article sits relative to the others, you have to exit the search mode to view it in its actual context. There’s also no way to paste as plain text by default. You can right‑click and choose ‘Paste as plain text,’ but that only works when you’re pasting from the clipboard. The issue is that when you use an app like Ditto, which pastes directly from the app, that option doesn’t apply.

10 December 2025
Unprompted review
EPIM logo

Reply from EPIM

Thank you for taking the time to share your feedback. Did you know you can also search from any EPIM module using the quick search box at the top right of the main window? This way, you'll see results directly within the main interface without leaving the context.

For pasting as plain text, there's an adjustable keyboard shortcut (Ctrl+Shift+V) that might be useful for your workflow.

Regarding Ditto, we're not familiar with this app at the moment but we'll review possible improvements for future updates. Thanks again for bringing this up!

- The EPIM Team

Rated 3 out of 5 stars

They update the software regularly…

They update the software regularly however at times these updates introduce bugs that at times require another update right away to fix glaring issues.

Been having two frustrating issues with the software but perhaps because others are not taking time to report the issue is not going to be looked at.

If another piece of software did what I use EPIM for without 2 persistence issues I would switch.

15 December 2025
Unprompted review
EPIM logo

Reply from EPIM

Thank you for sharing your experience. We'd like to look into the two issues you mentioned. Could you please share the steps that lead to these issues and let us know whether they started occurring after a specific update? If possible, please contact us via our support page and forward the requested details so we can investigate and work on a fix.

We aim to address reported bugs promptly, and your report will help us prioritize this appropriately. Thank you for taking the time to let us know.

- The EPIM Team

Rated 5 out of 5 stars

I have been using EPIM for many years

I have been using EPIM for many years. I have always loved it and welcome the improvements. But for me simple is better so I've not changed much in what and how use the software. That why for me it is the best PIM.

19 December 2025
Unprompted review
EPIM logo

Reply from EPIM

Thank you for your kind words and for being with EPIM over the years! It's encouraging to know that EPIM continues to meet your needs.

- The EPIM Team

Rated 5 out of 5 stars

Best APP 😄👍

"Bering organized is essential"
Well that's true and I love this APP cause it helps me to organise me 😄👍

24 December 2024
Unprompted review
EPIM logo

Reply from EPIM

Thank you for your review! We're glad EPIM helps you stay organized as that's exactly what we aim for :)

- The EPIM Team

Rated 5 out of 5 stars

Great PIM app from an excellent developer

Great PIM app with all you need to keep productive and stay on track. A better alternative than Outlook which has degraded over the years but even better due to developer's constant improvement and great support. Great app, responsive support, user focused improvements and reasonable cost... what else can you ask for?

17 December 2025
Unprompted review
EPIM logo

Reply from EPIM

Thank you for your detailed review! We're glad EPIM helps you stay productive and that you value the ongoing improvements and support.

- The EPIM Team

Rated 4 out of 5 stars

New PC Versions Working Well

As the new 12.5 and now 12.5.1 roll out, sync to Android has faltered. However, EPIM is very responsive in trying to fix this issue. This repsonsiveness to work out issues is nice. PC version works great for me and, when suncing, the Droid piece is solid as well.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly useful software that organizes your life from a very reliable company

Incredibly useful software that really helps to organize your life (schedule, contacts, tasks, passwords, etc) and keep track of all kinds of random information that you might need to easily and quickly find one day in the distant future. I have used it for many years. Software is continuously being improved. I have always received prompt responses to support questions. In my experience this is a totally reliable firm.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Software AND Vendor

EPIM is a GREAT personal information manager and is, ironically, also essential.

It has replaced Outlook for years and we have not looked back. While Outlook continued to be more and more reduced in features and even ease of use, EPIM has been doing what big corps only talk about - "Continual Improvement".

Is there still room for improvement? Of course.

But at least I can have confidence they will improve with EPIM. I have literally no confidence in other big brands.

When you add to this the great support, you can't help but have a winner...

True continual improvement - focused on the end user - and great support. Not to mention it is a bargain for the features and they have a decent trial too.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

They take no financial responsibility

Bought lifetime license May 6. Up till now it is the best app for me on the email front. But financially it looks like a disaster. Paid an estimated €15 too much, having to do with exchange rate (pound to euro), coupon code, taxes (Fastspring) etc. Contacted sales at EssentialPIM. No reply.

... After this review came a short reply. I had to contact Fastspring. But I have enough of it. So keep in mind the rating is for the very frustrating handling with third (taxing) parties and leaving the customer victimized. A pity.

6 May 2025
Unprompted review
EPIM logo

Reply from EPIM

Could you please share the support ticket number with us? We'll look into why you haven't received a response from our customer support team yet.

Rated 4 out of 5 stars

Finally got email to work since an update…

Finally got email module to work since a version update last year. Solution was to start over in a new database and import all the modules from the previous one.

4 March 2025
Unprompted review
EPIM logo

Reply from EPIM

Is there a specific error message? Could you also provide your support ticket number so we can check what's going on? Thanks!

Rated 1 out of 5 stars

The synchronisation is not reliable.

The synchronisation is not reliable.
I stopped using it

31 January 2025
Unprompted review
EPIM logo

Reply from EPIM

It would help us a lot if you could specify which synchronization you found unreliable and what issues you experienced with it. Thanks!

Rated 5 out of 5 stars

works great for me

i have an much older version, been using it for years, hindsight the lifetime price would have been better choice. I don't use all the bells and whistles but its great for me. the few issues I've had, not working with phone and new laptop because my version is older, were addressed and resolved pretty quickly via email. Thank you!

30 January 2025
Unprompted review
Rated 2 out of 5 stars

Missing functions

EssentialPIM Pro:
+ Very good customer support.
- Google Keep is not synchronized.
- Very poor print functions, e.g. for contacts and appointments.
- Has deleted my appointment series on Google Calendar.

I can only print out a single appointment in a rudimentary form. The font cannot be changed and the printout does not contain all fields of the input mask. Why is it not possible to print the input mask?

Individual or multiple contacts cannot be printed at all. It would also be nice if I could print out the input mask.

I have already contacted your support about the sync problems. They couldn't find a solution.

Many thanks for the tips! The printing-dialogue unfortunately does not exist for individual contacts.
With regard to calendar entries, it appears to me to be incorrect when selecting appointments. It would be nice if it could be integrated into the context menu instead of “Instant print” so that a selected appointment can be printed immediately.
You should give up the “Instant print” function.
Update 4: In the commentary above I used "Instant Print" instead of "Quick Print".

30 January 2025
Unprompted review
EPIM logo

Reply from EPIM

Thank you for your feedback! As mentioned on our website, Google Keep integration is not currently supported.

Could you please elaborate further on what you find lacking in the printing options? We’d love to understand your concerns better.

Regarding the Google Sync issue, please reach out to our customer support team—we’ll be happy to assist you.

UPDATE: Printing works on a WYSIWYG basis. You can use any available filtering options to filter out the required calendar events and contacts, which essentially functions as an "input mask".

Please share the support ticket number with me, and we will check what's going on with it. Thanks!

UPDATE #2: Did you know you could right-click on any of the individual contacts and select the Quick Print option? Would that cover your request?

Regarding printing appointments, it's the same process. If you select a couple of them and choose the Quick Print option from the context menu, they will be sent out for printing immediately.

Let us know if you need any further assistance. Thank you.

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