Essential Foods Direct Reviews 

126
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the friendly and helpful staff, who often go above and beyond to assist them. Reviewers frequently highlight the unbeatable deals and reasonable prices, allowing them to stock their freezers with a variety of meats. Many also praise the excellent quality and taste of the products, including steaks, chicken, and seafood. However, some customers also noted significant concerns regarding product quality, describing items as small, tough, or having an unusual taste and texture. There were also reports of feeling pressured by sales tactics and discrepancies between expectations and the actual quality or size of the products received.

What people talk about most

Product

People report ambiguous experiences with product quality, with some customers expressing satisfaction with... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Staff

Reviewers highlight positive aspects of staff, with many customers praising the helpfulness and... See more

Price

Consumers find price to be ambiguous, with many reviewers expressing dissatisfaction, feeling they wasted... See more

Value for money

Users describe ambiguous interactions with value for money, with some consumers feeling they wasted money on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super great and really fun I was greeting with good energy and customer serves. I great respect to the people that can work all day in any weather and still keep good energy and good smiles.there’s d... See more

Rated 5 out of 5 stars

My experience with Essential Foods Direct was amazing!! The amount of meat I got for the money I spent is CRAZY!! The quality of the steaks, chicken, pork, and seafood is Ruth's Chris Steak House qual... See more

Rated 5 out of 5 stars

What a great deal. Happy customer. Purchased the steak, chicken and seafood for my 4th of July cookout. Ending up getting a great deal and stocking up my freezer. Meat was tender and had great fla... See more

Rated 5 out of 5 stars

Saw this sale driving by. Pulled in to check it out, with intention on not buying anything. Kyle noticed me, immediately greeted and helped me. Needless to say he talked me into it, with in a few m... See more


Company details

  1. Meat Products Supplier
  2. Meat Wholesaler
  3. Online Food Ordering Service

Written by the company

Welcome to Essential Foods Direct, your trusted frozen prepackaged meat delivery service. Enjoy 100% All-Natural American Steak, Chicken, and Pork. Our product is unlike the rest and delivered directly to your doorstep.


Contact info

3.2

Average

TrustScore 3 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(126)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Great Experience, loaded up on steaks, chicken, and seafood! Completely filled my deep freezer! Thank you guys so much!! Cooked the T-Bones last night, they were amazing!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Yummy Steaks

Great Deal! The wait was definitely worth it! The guys had water to give us in line & even helped carry out the meat to our car!

11 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMED

Totally got scammed by the guy in Tulsa, Ok the deal was not what he tried describing he totally took advantage of me because I’m female by myself. $200 for steaks that didn’t add up to the weight on the box also didn’t get the ribeyes he said were in the box. Waste of money. If I could return I would.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible taste

Terrible taste, too tough to chew. Bad smell..
The ranch steaks are too thin and fall apart. Noe even good for sandwiches!
We've asked for a refund for the worst meat we've ever had.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Something other than beef

The steaks are very small the picture that is shown is not what you get and I'm actually very curious to know what the actual ingredients are for the supposed steakburger that they have. The way that dog food smells is the way that the steak burgers taste. The meat box that we bought so we grill our meat on charcoal grill it grills really weird it's doesn't even have a meat look to it so I am very curious to know what they are using. I could be wrong but honestly I think that they're using something other than beef.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Don't Do It...total rip-off!!!

The ribeyes were about 12mm thin and about 3.5 - 3.8oz each and some of the 20 were a different chewier cut. Some of Filet Mignon filets (very small) were folded over to make it look like they were whole medallions. Don't do it!!!

6 June 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAM!!!

BEWARE SCAM!!!
They dont deliver as advertised!
*They have fake customers posting misleading pictures
*Then delete my comments when I say something about it
*It's low quality
*Theyre paper thin steaks
*They have a rating of 2.6 on trustpilot.com
*They change their name often
*They won't discuss prices or answer any questions about weight or quality until you get to the front of the line.
*Then they use aggressive sales tactics
*Pressuring you to hurry up and using flashy presentation along with unnecessarily huge packaging

23 May 2025
Unprompted review
Rated 1 out of 5 stars

I sold this horse meat door to door for…

I sold this horse meat door to door for 13 years. Save your money and time , these guys are con artists , Gypsies that travel the country ripping people off , ex cons , dope heads , just avoid them and the stress and brain damage.

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Bait and switch

Bait and switch. The steak wasn't pink once thawed, had a roast beef smell or real weird smell. It thawed quickly like it was fish. It look like dollar tree steaks. Dark brown color and very small. I had to call my bank to get my money back. They bait and switch you because my box was $300 but they gave free fish, shrimp and crab cakes to get me to buy it and a coupon. Great sales people. THEY KEEP BLOCKING ME TOO FROM DIFFERENT PAGES.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam & Laughable Quality.

horrible quality meat. One is not low enough. This is a scam. if you don't believe me, get on their social media and watch how they will delete any messages to you if you ask them any questions at all like oz of steak in $40 deal, if they put additives in their meat to try to make some tastes better. etc. do it. send a message or post something like that on social media and watch it go bye-bye. you might even get blocked lol they delete messages and comments within minutes. That's why all their Facebook post appear to be just positive.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

The quality of the meat is awful

The quality of the meat is awful. Our shrimp were rotten upon defrosting and had the poop tracks still in them. The lobster was bad. The chicken was slimy and smelled rotten. THE COMPANY LOVES DELETING NEGATIVE REVIEWS, which is terrible and shows how shady they are. The food quality for the price is just not worth it.

5 April 2025
Unprompted review
Rated 1 out of 5 stars

This company is a waste of money

This company is a waste of money. The advertisement shows 20 rib eye steaks for $40 but they are as thin as asada steak. Not worth it. The guy selling got irritated when I didn’t have cash and kept telling me I would be charged extra fees to use my card. Customer service definitely needs work.

26 April 2025
Unprompted review
Rated 1 out of 5 stars

I went to this truck today in…

I went to this truck today in Marysville stood in line for an hour . Remind you the advertisement says cash , credit , debit and ebt accepted. We get up to make our purchase we’re only interested in the ribeye deal the guy said well I only accept cash for the ribeye deal but since you stood in line I will accept the card this time he was very rude when he said it. I told him nicely that it should be put on the advertisement cash only for the ribeye deal he and again he was very rude and said I just told you I would accept your card why does it need to be on my sign. As for the other meat deals they are highly overpricing for what looks to be fake meat . Unfortunately I didn’t read reviews before buying the ribeyes. I will never again make a purchase with this company. These people need to work on how they talk to customers . Good customer service is importing in the sales department not rude disrespectful a**holes . The same sales guy got into a yelling argument with the gentleman behind me that was upset by another situation .

20 April 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest High Pressure Shady Sales Tactics

Spent over an hour waiting in line. The "menus" only give an obscure idea of what they're actually offering. You cant just buy some ribs, some chicken, some steaks, you have to buy each $300 box or nothing at all. Prices aren't revealed until you arrive at checkout where you are placed under a tent setup at the back of the truck where a meat salesman pitches a high pressure sales tactic to spend $300-$600 claiming if you don't buy now the deal will be gone forever. You just spent an hour in line and you don't want that time to be wasted, so they've placed the hook in front of you and know that you will more than likely bite. They don't give you time to make an informed decision. All around very shady way of doing business and for the amount I paid ($226) I don't feel like I walked away with a good deal, I paid pretty average prices for each steak and patty. They are all frozen so forget that fresh taste you get buying from your local deli. I recommend staying far away and supporting your local deli instead. I felt like I was buying a used car, not meat. Honesty is hard to come by these days and this company has a lot to learn. They know if they were honest and upfront with their pricing then they wouldn't sell nearly as much.

19 April 2025
Unprompted review
Rated 1 out of 5 stars

Has additives and gluten

I spent $210. on a beef bundle. When I got home I realized they had an ingredient list which includes sugar, natural flavors, natural flavoring, yeast extract and one box also included dextrose and maltodextrin. I have reached out to them every way possible and now they have blocked me on all platforms. They claim farm to table, no additives and gluten-free but added yeast extract has gluten and obviously it does have additives.

6 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Value

Very knowledgeable young man! Customer service was on point and the Family Party Pack was awesome! It’s an awesome deal and we will be back

1 April 2025
Unprompted review

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