No proper packaging, there for panels were bent, the holes of the radiator had not cups on to prevent stuff getting inside . For the price I am very disappointed
Company replied
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No proper packaging, there for panels were bent, the holes of the radiator had not cups on to prevent stuff getting inside . For the price I am very disappointed
Company replied
quick delivery. I made a mistake ordering and got credited without a problem. Hudson reed sent the coreect product fast. Good pricing
Company replied
We have bought twice from this business we are based in Spain. Excellent communication very good customer service when we had delivery issues ( not the fault of Hudson Reed) the problem was sorted ve... See more
Company replied
Julian was fabulous he replied immediately and resolved my issues. Because of him I will recommend Hudson Reed and will purchase again for sure. Very good quality
Company replied
En Hudson Reed, entendemos que crear el baño de sus sueños puede ser un reto y por ello ofrecemos una excelente gama de productos que complementarán cualquier cuarto de baño, cocina o espacio, ya haya sido decorado en estilo tradicional o contemporáneo. Cada producto ha sido fabricado con materiales de alta calidad para asegurarle una instalación rápida, simple y un producto duradero que creará un look elegante. Ahora es posible crear el cuarto de baño de sus sueños a un precio muy asequible. Hudson Reed ofrece a sus clientes una garantía de la devolución del dinero, servicio de entrega profesional y fiable. Nuestro experto y amable servicio de atención al cliente estará encantado de asistirle en caso de cualquier duda o cuestión.
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Entregas de 3 a 10 días laborables.
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fast delivery - and articles as promised on the Web-site.
Some questions I made had no answer. I would like to have all answers, even when I have finished my purchase.
I've purchased a high quality product from Hudson Reed. The only bad point is the purchase tracking with the transport company but once you request information, Hudson Reed provides you as much information as you need.
I'm pleased of treating with Hudson Reed.
the price shown as Retail price is not real! in other stores on the same product was cheaper!
the quality is not very good, I think it taps Chinese!

Reply from es.hudsonreed.com
Too slow, i haven't recived yet, the page says 5 days and i'm still waiting
I haven't had any problem. I'm very happy with my purchase. Thanks.
Ana (Spain)
I have received a great atenttion with the devolution of a product.
Starting with the site, all the things are clearly defined. Easy and secure to do the purchase order. And you can check where the department is if you want. All the things I have bought arrived quickly, completed, with all the parts and without any defect. Thanks for your service. I will buy again.
Really nice products, fast delivery and easy purchase process.
Very good reaction time and efficient personal. Prices are attractives.
BUT we are still waiting for a set to be built : we have choosen a shower set, but we changed two parts to have them a bit bigger to fit our bathroom. We requested the set the 20th November: We are still waiting for the new reference to order it. Our plumber is expecting the set to finish his work ......
So far we only know that parts of the set are not available: we can understand but we do´nt know which part. HudsonReed may have offer other possibilities, or alternatives, ....
We are really disapointed by this fact, because so far the level was really high!
Only one thing I want to talk with the client assistance and they never answer me, is a pity because I want to buy more things but as I dont have answer of technics dubtes I did not buy all that I want.
I asked for a Shower facility last Monday, 14 th and it was delivered 18th at San Lorenzo del Escorial. Good Quality in chromes and so on..
Cool design with best price in market. Perfect service. They answer all my questions before and after buying products.
After visiting several big stores eventually opt for buy a chrome towel bars for wall ( brand Hudsonreed,). Really have a very good quality, are modern models and has some good prices .
I was make the order from BCN directly to the web page and one week later i had the product in my home.
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