DHgate.com Reviews 34

I don't know why I wasted my time on your bullshit platform. I went to Alibaba and bought what I needed in five minutes, and it was even 30% cheaper there. There are no problems with paying using European cards from a reliable bank. Goodbye, there's no point in working with you, either as a buyer, seller, or affiliate manager.

BEWARE OF DHGATE NO REFUND
THEY STOLE MY MONEY NEVER RECEIVED MY PAYMENT BACK!! NOT TO TRUST CHINESE!
Order: 36599861969

THEY ARE ALL FAKE! "Buy globally, sell globally - GET ROBBED GLOBALLY by Chinese!"

THEY STOLE MY MONEY NEVER RECEIVED MY PAYMENT BACK !!

Orders:
33329995616
33330760456
33330760455
33346160742
33346160740

NEVER DEAL WITH DH GATE is my advice.

Having never dealt with DH GATE before I saw a jacket that I wanted but could not get anywhere else in my size.

Therefore I opened an account with DH Gate and placed an order worth over GBP £90 with a “seller” listed as “ maonidayi ”.

The order was placed on 14 March 2024

After a few days I checked the status only to find a message from the “seller” maonidayi saying that the jacket was out of stock and suggesting that they could send a different jacket.

Because I did not want the other different jacket, I cancelled my order.

The next day I discovered that the "seller" maonidayi had refused to cancel the order, so my money was gone.

When I tried to get help from DH Gate, their system would not allow me to make a complaint until after goods had been received and only if I had clicked to say that the goods had been received !!

Because the “seller” had no stock, this was obviously impossible because I had received no goods because there were no goods to be had.

Therefore DH Gate had created a CATCH 22 situation for any purchaser who had money taken but no goods received.

I was stuck DH Gate's CATCH 22. This is why you should not take the risk and NEVER DEAL WITH DH GATE.

After many many many messages to DH Gate over many many days – over about a week in total – all to no avail, I finally contacted DH Gate's CEO Diane Wang with a letter of complaint setting out the problems.

Diane Wang's details are easily found by researching the internet.

Today ( 3rd April 2024 ) I finally managed to get my money refunded, but not without loads and loads of grief and hassle.

The lesson to all readers of this review is simple – I recommend that you NEVER DEAL WITH DH GATE. You have been warned.

ONLY GIVING 1 STAR BECAUSE I WOULD NOT BE ABLE TO LEAVE A REVIEW OTHERWISE... I AM SO NOT HAPPY WITH THIS DISTRIBUTOR worldfashionoutlet. AR DHGATE THE COMPUTER SYSTEM ADDED THE ORDER BACK ONTO THE PAGE AFTER I HAD REMOVED IT AND JUST WAS ABOUT TO SEND IT IN. IT WAS A GLITCH, AT YOUR END. I EMAILED WITHIN 10 MINUTES AND COUNTLESS COUNTLESS COUNTLESS TIMES AFTERWARD WITH NOT ONE ANSWER. I SHOULD CALL MY CARD CRRIER AND REPORT AS FRAUD BECAUSE OF LACK OF COMMUNICATING. WITH CLIENTS FUNDS. IF I COULDD GIVE 0 STARS I WOULD. THIS WAS THE ORDER ...Dangle Earring 925 Sterling Silver Wedding Earrings for Women with Stones Earings Fashion Jewelry Stud Earrings Sparkling Costly Glamo. TERRIBLE BUSINESS PERSON... JUST HORRID! GO TO LOOK FOR YOURSELF TO SEEE AL OF THE EMAILS IA HAD SENT WITH NOT ONE NOTE BACK TO ME... Renee Plichta