You put us in touch with a financial advisor who was absolutely brilliant. He listened to what we wanted, explained thoroughly everything and gave us multiple options based on our needs and individual... See more
Company replied
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Review summary
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Very quick response. Ashley very friendly. Asked questions and explained how it worked. Was always available if I had any questions . I would recommend him to anyone looking for advice for Later Li... See more
Company replied
Rachel was professional, friendly and knowledgeable. She took time to listen to me and explained the process throughly. I am glad I chose this company for the advice I needed and would definitel... See more
Company replied
Very prompt at getting in contact and then putting me in touch and setting up with a financial advisor who has lots of experience in this area. Very satisfied thank you 😊
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Company details
About Equity Release Advice
Written by the company
Equity Release Advice is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresContact info
Unit 5 Airport West, Lancaster Way, Yeadon, LS19 7ZA, Leeds, United Kingdom
- 0800 008 6257
- enquiries@equityreleaseadvice.co.uk
- equityreleaseadvice.co.uk
4.9
Excellent
507 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Equity Release Advice
Hi Susan,
Thank you for taking the time to leave us a review.
We're pleased to hear you found the process straightforward. If there's anything we could have done to improve your experience, we'd really welcome your feedback.
If you'd like to share anything further, please don't hesitate to contact us at enquiries@equityreleaseadvice.co.uk or on 0800 008 6257.
Best regards,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Margaret,
Thank you for your feedback.
It's great to know you found our service both efficient and friendly. We work hard to make the introduction process as straightforward as possible, so we're pleased to hear we met your expectations.
Many thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Mansour,
Thank you for your review.
We're so pleased to hear you found our team friendly and helpful. We always aim to provide a smooth and positive experience when helping customers take the next step towards speaking with an adviser.
Best wishes,
The Equity Release Advice Team
Clear explanations, p ok it’s and professional.…
Advisor explained everything clearly and answered my questions thoroughly. Arbaz was polite and professional throughout the call. A good experience thank you.
7 July 2026
Reply from Equity Release Advice
Good morning,
Thank you for sharing your feedback.
We're delighted to hear that Arbaz was polite and professional throughout your conversation. We're pleased you had a positive experience while arranging to speak with an equity release adviser and we appreciate you taking the time to leave us a review.
Kind regards,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Andy,
Thank you for leaving a 5-star review.
We're so pleased to hear you found our team friendly and pleasant. We really appreciate you taking the time to share your feedback.
Best regards,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Dave,
Thank you for your kind words.
We're glad you had a positive experience with our team. We take pride in providing a friendly and professional service when helping customers take the first step towards speaking with an equity release adviser.
Best regards,
The Equity Release Advice Team
Efficient
Really fast , efficient first call . Arbaz was very polite and reassuring. Thank you
7 July 2026
Reply from Equity Release Advice
Hi Dinah,
Thank you for your lovely review.
We're pleased to hear you found our team polite and approachable when handling your enquiry. Providing a friendly and straightforward service is important to us and we appreciate your feedback.
All the best,
The Equity Release Advice Team
Very friendly and listened to what I…
Very friendly and listened to what I had to ask and gave me answers as best as he could .
7 July 2026
Reply from Equity Release Advice
Hi Karen,
We're delighted to hear you found our team friendly and that your questions were handled with care. We strive to provide a helpful and professional introduction service and we're pleased you had a positive experience.
Many thanks,
The Equity Release Advice Team
You gave me appointment for someone to…
You gave me appointment for someone to call me 3pm today still waiting nobody call
2 July 2026
Reply from Equity Release Advice
Hi Mr Ajibike,
Thank you for letting us know. We're sorry to hear you didn't receive the expected call from the adviser.
We understand how frustrating that must have been and we're looking into what happened. We'll be in touch as soon as we can today to help get this resolved.
The Equity Release Advice Team
I received a very quick response which…
I received a very quick response which was very helpful.
I was given very clear information and a consultancy appointment booked for next week. Fantastic. Thank you.
3 July 2026
Reply from Equity Release Advice
Hi Samantha,
Thank you for taking the time to leave us a review.
We're pleased to hear you found the process quick and the information clear. We aim to make arranging an appointment with an adviser as simple and straightforward as possible, so it's great to know this was reflected in your experience.
Best wishes,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Kerry,
Thank you for your review. We're glad to hear the communication felt good throughout.
This is exactly the standard we aim to deliver when supporting customers and arranging introductions to an adviser.
Many thanks,
The Equity Release Advice Team
The gentleman I spoke to was extremely…
The gentleman I spoke to was extremely pleasant and helpful and put me at ease
1 July 2026
Reply from Equity Release Advice
Hi Doreen,
Thank you for your review. It's great to hear the conversation felt pleasant and put you at ease.
We're delighted you had a positive experience.
Many thanks,
The Equity Release Advice Team
Great customer service
29 June 2026
Reply from Equity Release Advice
Hi Neil,
Thank you for your review. We're glad to hear you received great customer service.
Best wishes,
The Equity Release Advice Team
The man I spoke to was very helpful and…
The man I spoke to was very helpful and gave me good advice
29 June 2026
Reply from Equity Release Advice
Hi Lesley,
Thank you for taking the time to leave a review. We're glad to hear you found the conversation helpful.
We're pleased you had a positive experience.
Best wishes,
The Equity Release Advice Team
Reply from Equity Release Advice
Good afternoon,
Thank you for your review. It's great to hear you were connected with someone helpful and that contact was maintained throughout.
We're pleased you had a positive experience using our service.
Many thanks,
The Equity Release Advice Team
Rob was extremely helpful and explained…
Rob was extremely helpful and explained everthing well.
25 June 2026
Reply from Equity Release Advice
Hi Pip,
Thank you for your review. It's great to hear everything was explained clearly.
We're delighted you had a positive experience.
Best wishes,
The Equity Release Advice Team
Mr.efficient
Mr. Gordon Andrew’s is very efficient and professional. All our questions were answered and we never felt pressured at all. We would highly recommend him easily to friends and family which we have done already. Great communication at all times.
25 June 2026
Reply from Equity Release Advice
Hi Michael,
Thank you so much for such a lovely review. It's great to hear the adviser you were connected with was able to answer all your questions without any pressure.
We're delighted you had a positive experience and really appreciate you recommending our service to friends and family.
Many thanks,
The Equity Release Advice Team
Helpful and polite
24 June 2026
Reply from Equity Release Advice
Hi Robert,
Thank you for your review. We're glad to hear the conversation felt helpful and polite.
All the best,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Mr Douglas,
Thank you for taking the time to leave a review. It's great to hear your enquiry was handled smoothly and the process felt easy.
Many thanks,
The Equity Release Advice Team
Fast efficient service
20 June 2026
Reply from Equity Release Advice
Hi Garry,
Thank you for your review. We're glad the service felt fast and efficient.
Best wishes,
The Equity Release Advice Team
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