Nicky from eqi safety was very friendly, knowledgeable and helpful. I tried the air hi viz on before I purchased it, and the other one I got for a friend, she said any issues just bring it back, f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
EQUISAFETY - PUTTING YOUR SAFETY FIRST Is at the core of Equisafety Limited. A Guiding force driving us to continue the safety legacy we have built for over 25 years. A world leader in technical performance equestrian high viz. The unrivalled in-house designs are created by a qualified MA technical sportswear designer, and our relentless commitment is to give you, and your horse, the very best in unrivalled design by placing emphasis on function and performance for when you need it the most. Only the highest quality technical fabric is used in our iconic designs and the construction of our apparel is unrivalled. Equisafety designs and manufactures for a number of UK Police Mounted Police units including the Metropolitan; Greater Manchester; Avon and Somerset and Northumbria.
Contact info
Equisafety, CH46 4TT, Wirral, United Kingdom
- +441516787182
- NICKY@EQUISAFETY.COM
- equisafety.com
Replied to 17% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Equisafety
great products
great products
super fast shipment to Germany.
very nice Contact,
will gladly order again

Reply from Equisafety
Good once I managed to speak to someone…
Good once I managed to speak to someone as there had been a pricing problem online service was excellent

Reply from Equisafety
The equisafety air waistcoat is…
The equisafety air waistcoat is amazing. The colour is great for this time of the year and the writing on the back tells cyclists/vehicles to pass wide and slow. A plain hivis does not have the same effect!

Reply from Equisafety
Hi-Viz could save you & your pony's lives!
Recently put my little piebald coblet back into harness & he's loving it. However in low Autumn sunshine you couldn't see him clearly on our narrow country lanes. Solution - 2 Equisafety Polite nosebands sewn together & slipped over his breast harness, another on his little nose & topped off with a wonderful pair of Hi-Viz ears.
Boy can they see us coming now - will never drive again without them year round - he's too precious for that!! Great service & superfast delivery - Thank You Equisafety (Sara & Rocky the small but mighty coblet)
Brilliant product will help keep my…
Brilliant product will help keep my daughter safe when out hacking.

Reply from Equisafety
Fabulous products that do the job and…
Fabulous products that do the job and last. My coat is still waterproof and warm 5 years on. Perfectly built for riding. Great customer service too. Have bought multiple items and can’t fault any of them.
Great customer service
The customer service was incredible. Nicky was friendly and helpful, going above and beyond to ensure my (fabulous) new hat was exactly right for me. It's perfect. Thank you so much. I'll definitely purchase from here next time.
Would highly recommend.Excellent…
Would highly recommend.Excellent service. I ordered the hi-vis waistcoat at 4pm on Thursday and it arrived by 10.30am the following day! The waistcoat is well-made and fits the description perfectly. Will definitely use this company again.
Great product
Great product- these reflective noseband covers fit even the wider padded nose bands, easy to Velcro on and off and wash well. Not found these anywhere else in years
Love the rug
Love the rug. Well made, good quality, good fit and does what it says on the tin. We can be seen for miles in every direction. Quick delivery. Really happy. Highly recommended
Would love another leg strap though - only got one.
Outstanding service
Nikki from Equisaftey is outstanding in her customer service. I purchased this helmet from Australia and ended up having some serious headaches with RoyalMail. Nikki to the rescue couldn’t do enough to help my daughter receive her new helmet.
Long story short she ended up sending me a 2nd helmet which arrived in Australia today.
Nikki thank you for all your help! My review of your service and help whilst I’m in a different country is 10/10. Will highly recommend your product and services :)
Easy to navigate website
Easy to navigate website, easy to order and prompt delivery
I had the absolute best experience with…
I had the absolute best experience with company , I brought several items and the young lady was Very helpful and knew her products very pleasant experience will definitely shop again thank you
My experience at the store
My experience at the store, unfortunately, was the worst I've ever had.
I bought my vest on 4/07, based on the information on the website I would receive it within 48 hours.... unfortunately I left London without the merchandise, without my money and without any concerns from the store, I sent emails several times explaining until when I would be in London and I didn't even think I received an email worried about my situation!
I paid and I didn't receive the product, I asked for cancellation, I didn't even receive the product. I didn't receive the product or my money back

Reply from Equisafety
Just that the company was very helpful…
Just that the company was very helpful when we had problems with the head cam , very responsive
Amazing service and quick responses
Amazing service and quick responses . the hi-vis quality is outstanding . I also purchased the OculosPro camera . would definitely recommend .If I could give it 6 stars I would .
Was not sure what type of body…
Was not sure what type of body protector I needed, Equisafety really helped me when I was on the trade stand at Branham. The was perfect and I feel a lot safer riding my youngest now.
Big thankyou for getting my order out so quickly
I ordered a mesh quarter sheet, breast plate and hat band as an emergency order for a BHS ride at the weekend. I placed the order on Monday and email to ask if it could be rushed through. I received an email back to say it would be dispatched that day. I was delighted when it arrived in the Wednesday as we live in the Highlands of Scotland. I would like to say a big thankyou for getting my order out to me so quickly. Great quality products and service.
Fantastic service and products
Fantastic service and products. Have purchased numerous items over the years and throughly pleased with everything. Highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







