Save your money. At first, the advertising package appears to look attractive based on cost. I work for a VERY large nationwide aerial lift company who also uses several other advertising platforms wi... See more
Company replied
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Created an account, posted photos, paid, and was locked out of my account the next morning. Called in multiple times, got transferred around, and left a voicemail with no response. Update: Got a... See more
Company replied
Placed 3 ads and after 2-3 weeks I searched my machines they did not appear ? Rep said that the “ Category” section of the machine description sometimes does not function properly. I advertise on... See more
Company replied
Although using your platform is easy, the only email I've received was a person affiliated with you that was trying to get me to give, 520 $ to list the tractor at auction. No other interest. Better l... See more
Company replied
Company details
Written by the company
Buy, sell and research new and used heavy equipment. Find the construction equipment for sale, farm equipment for sale, heavy equipment for sale and equipment trailers for sale you desire quickly from our network of trusted heavy equipment dealers.
Contact info
Norfolk, United States
- equipmenttrader.com
2.3
Poor
114 reviews
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Ease of use and cost
8 October 2023
Reply from Equipment Trader
Eric, thank you so much for taking the time to leave us a rating.
I placed an ad and never been approved…
I placed an ad and never been approved for unknown reason. This company sucks. I also called them to sign up as a dealer and no chance.
22 September 2023
Reply from Equipment Trader
Bohn, we're sorry to hear about your negative experience. We strive to provide excellent service, and your feedback is important to us. We would appreciate the opportunity to investigate and resolve the matter. Please reach out to our customer support team.
Very easy to list items
30 September 2023
Reply from Equipment Trader
Marty, we are so glad to hear you enjoyed your experience with Equipment Trader.
Ad is not live
Ad is not live, nobody answering the phone. I am going to file a complaint with the credit card company and get a refund.
28 September 2023
Reply from Equipment Trader
Robert, we apologize for falling short of your expectations. Your feedback helps us identify areas for improvement, and we take it seriously. If you would like to share any ways in which we can improve, please reach out to ads@traderonline.com.
Waste of money got one respond and it…
Waste of money got one respond and it was just junk I WILL NOT EVER USE THIS JUNK AGAIN
16 September 2023
Reply from Equipment Trader
We sincerely apologize for any inconvenience caused by the lack of inquiries your listing received. We want to assure you that we take proactive measures to prevent fraudulent inquiries and maintain the integrity of our platform. If you're still looking to sell, we encourage you to reach out to ads@traderonline.com for additional resources that can help amplify the visibility of your listing.
I don’t like the fact that I received…
I don’t like the fact that I received five junk mail call/texts the day after I signed up with you
21 September 2023
Reply from Equipment Trader
We sincerely apologize for any frustration caused by your experience. We want to assure you that we take proactive measures to prevent fraudulent inquiries and maintain the integrity of our platform, however, this is an ongoing effort. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.
Difficult to do for several reasons
Difficult to do for several reasons. Four separate calls & cc required to fix
22 September 2023
Reply from Equipment Trader
We apologize for any frustration caused by your experience. If you would like to share any ways in which we can improve, please reach out at ads@traderonline.com.
The response has been great
The response has been great! Still in process at this time. Hope everything goes as planned!
21 September 2023
Reply from Equipment Trader
Kristie, we're thrilled to hear that you had a positive experience with us! Thank you for taking the time to leave a review.
Reply from Equipment Trader
We are sorry to hear your listing did not receive the number of inquiries you had hoped. If you’re still looking to sell, please contact ads@traderonline.com for additional resources to help your listing stand out from others.
I would like to see specific options…
I would like to see specific options for generators. My unit is stationary, but I had to choose tracked or wheeled by options like voltages, frequency, alternator information and control information we’re missing.
18 September 2023
Reply from Equipment Trader
Tom, thank you for this feedback! It is incredibly helpful as we continue to improve our service.
Reply from Equipment Trader
John, thank you for taking the time to leave us a rating.
What the hell with the manufacturer drop-down it takes forever to load
What the hell with the manufacturer drop-down
2 September 2023
Reply from Equipment Trader
We're sorry to hear about your negative experience. If you would like to share any ways in which we can improve, please reach out at ads@traderonline.com.
Reply from Equipment Trader
Donato, we're delighted that you're happy with our service!
My listing did not post for 3 days…
My listing did not post for 3 days because of a “technical” issue. If i would not have searched my listing it would probably still not be online
Application for new customers not good . The application would not accept my first name. I had to try several times. The red box would come up and say error
28 August 2023
Reply from Equipment Trader
We're sorry to hear about your negative experience. We strive to provide excellent service, and your feedback is important to us. We would appreciate the opportunity to investigate and resolve the matter. Please reach out to our customer support team.
Reply from Equipment Trader
We sincerely apologize for any inconvenience caused by the lack of inquiries your listing received. We want to assure you that we take proactive measures to prevent fraudulent inquiries and maintain the integrity of our platform. If you're still looking to sell, we encourage you to reach out to ads@traderonline.com for additional resources that can help amplify the visibility of your listing.
Easy to use
Easy to use
commercial truck trader, "best package" is to expensive
I will have to look for other sites to sell my fleet, I am retiring and need to place about 20 adds
is there a discount ?
26 August 2023
Reply from Equipment Trader
Please connect with our customer service team to go over our larger packages and hopefully find something that meets your needs.
Tech support took care of my blunders
Well!
ET wouldn’t upload pictures, let me write the description so I had to start all over again. About three times. But I was distracted as well with my retired husband looking over my shoulder!
I think it best, Monday, I will call Customer Service to make sure I have everything correct. I do better with verbal assistance. I know CS will get me on track. They have always been so helpful.
I sent an email to Customer Service or tech They gave instructions and also fixed a couple of things that I couldn’t fix after submitting ad. Everything worked out great. Now if only our equipnent would sell as fast as Tech support fixed my mistakes. I’m in hopes.
26 August 2023
Reply from Equipment Trader
Hello, I hope we were able to help you create your listing. We apologize for any inconvenience you may have encountered.
So easy to place an ad -
14 August 2023
Reply from Equipment Trader
Nancy, we're glad we could meet your expectations. Thank you for your support and for sharing your positive feedback.
Easy to use and navigate website.
21 August 2023
Reply from Equipment Trader
We really appreciate you taking the time to share your rating with us.
Terrible Functionality - Update ASAP
Just not updated technology. Search function for buyers is terrible.
12 August 2023
Reply from Equipment Trader
Shad, I'm sorry that this was your experience. If you would like to share any ways in which we can improve, please reach out at ads@traderonline.com we would love to know more.
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