equijumpltd.com Reviews 

Prompt reply to my query
Excellent customer service.. replaced item next day by courier delivery and followed up with call to see that all well

Have had great success with my this bit. My horse has a sensitive mouth. He is doing much better reaching out his head to help with his gait.
My trainer is going to reorder this bit for another horse here.

Super fast delivery and great communication with delivery arrangements!

Super easy to order and very fast shipping

Quick delivery and great customer service!

Quick delivery! Nice swag gifts included with purchase ☺️

Excellent experience with great communication. Fearghal kept me informed on the status of the item I ordered. It arrived surprisingly quickly to the US in perfect condition. I will definitely be a repeat customer!

Great customer service in responding to emails. Product exactly as ordered and great quality! Now my daughter's leathers match her Mademoiselle saddle.

Ordered from Australia. Ferghal texted me soon after to advise me of a bit that was out of stock. He was fantastic at keeping me updated on the order and I received my items within a couple of days of the bit coming into stock. I’m very impressed by the service which gave me such peace of mind despite ordering from the other side of the world! Equijumpltd has some amazing pieces we don’t have in Australia so it may be come a regular store for me for such items going forward. I’ve already ordered another piece! 10/10 recommend.

Excellent customer service! Very friendly to speak to to check on stock & advice on bit size. Speedy next day delivery. Got a TRUST bit & my horse loves it as he has a super sensitive mouth. Great to deal with.

Really good communication, had a hiccup with delivery company. Sorted my Equijump, telephoned to give me update of my order, offered alternatives for me. Highly recommend this company for excellent customer care & boots exactly as ordered.

Reece and Fergal are always so easy going and obliging without ever being pushy. They are just very easy to work with and they only stock a very high standard of products.

Excellent customer service! Speedy delivery to the USA. The bit is beautiful quality, and my horse loves it. My horse has a super sensitive mouth, but he is very quiet and happy with this bit. Thank you, it was just what I was looking for.

My experience with Equijump was incredible. I ordered online and am located in the US. I was incredibly impressed with not only how fast the shipping was (it made it to me in less than a week! Maybe 4 or 5 days?) but also how wonderful their customer service was. I had a small issue and reached out to them, to which Fearghal responded immediately and rectified the issue with ease and kindness. In the era of online shopping and big box stores, it’s so nice to have the experience of working with a small business tack shop that actually cares about their customers. For US shoppers, I recommend doing what I did for my second order which is ordering everything you want at once, as the shipping is flat rate, so that made it even more cost effective and saved me significant money compared to buying European brands in the US. Also who doesn’t love the satisfaction of a hefty tack haul?! My goodies came in a Equijump LTD tote bag that I will be wearing with pride at shows, happy to tell others about how great they are! I will definitely be purchasing from them again and cannot recommend them enough!! Thank you Fearghal!!

It was great! Fast delivery!!!so happy with the bridles, love them

Easy to order, great communication. Quick delivery!

As a professional in showjumping, starting young horses, and retraining problem horses, I was interested in your innovative bits while searching for a particular solution for one horse, talented, well-trained, but sensitive in her mouth. My bit has arrived and I am eager to test it soon.

Excellent service
Highly recommend
5* customer service
Will definitely use again
Thank you Fergus

Very fast delivery