I recently contacted Badri, and he configured my PDA device, which had been a difficult issue to resolve for a long time. I truly appreciate his technical knowledge, professionalism, and patience. He... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Avoid at all cost! Both Fraudulent companies Epos Direct and stern Capital owned by same owner. Owner has mastered how to scam small businesses by their rental agreement which doesn’t have en... See more
Thanks to Epos Direct staff they helped me in setting up my printer which was very difficult situation. they fixed it quicker way. I appreciate their skill over the issues when ever i call them. Sp... See more
Thanks for Epos Direct team for setting up Epos software in my laptop in less time to run my business without downtime. Thank You for swift assistance.
Company details
- Eftpos Equipment Supplier
- Cloud Computing Service
- Computer Software Store
- Software Company
- Software Vendor
Written by the company
Discover the power of advanced EPOS systems tailored for both independent businesses and multi-location retail or hospitality chains, brought to you by EPOS Direct — original manufacturers since 2000. Trusted by over 100,000 businesses worldwide, our scalable and reliable EPOS solutions are designed to streamline operations, enhance customer experiences, and support growth across all business types. With seamless integration to over 100 apps, including inventory management, eCommerce platforms like Shopify and WooCommerce, and loyalty programs, along with compatibility with major payment gateways such as Stripe, WorldPay, PayPal, and Barclaycard, our systems offer unmatched flexibility and control. Whether you're running a single boutique or a chain of bustling restaurants, EPOS Direct delivers the technology to simplify your workflow, increase efficiency, and boost profits — all backed by two decades of innovation and expertise.
Contact info
Unit 2, York House, IG10 3TQ, London, United Kingdom
- 08000336888
- info@eposdirect.ai
- eposdirect.co.uk
Breach of guidelines
Very good service
Very good service. Snehil helped me a lot in fixing an issue. He was very fast & professional.
No such thing as a 'one time purchase'
No such thing as a 'one time purchase'
You will be harangued and harassed yearly. All software arrives with many features locked - you can't even correct the time.
Scam.
SCAM
We've bought 2epos systems from them but machine never worked , ive tried to contact them for a refund but no reply's for 3months now.
SCAM
The POS system provided by this company…
The POS system provided by this company is absolutely dreadful. Constant glitches, slow processing times, and terrible customer support make it a nightmare to use. Avoid at all costs!"
Rubbish software
Rubbish software, rubbish hardware.
We have just wasted a lot of money to buy their systems.
I believe they made a lot of good reviews as they are one of the software company even though they are worst.
Stay away this rubbish company
This company is totally scam
This company is totally scam, I can not believe how come this kind of scam could be running the business.
This one should be removed from the company house and the UK.
They begged us to sell their systems, so we bought 2 systems, you know what ?
They are dumped in the corner of our storage straight away we bought.
I have asked several times to take them back but they never replied.
Completely scam.
Never try this scam, EposDirect
If I can give zero star
If I can give zero star, I will give them.
I have bought 2 systems last year November and straight away they are in corner of my storage because they are totally rubbish.
Program rubbish, service rubbish, only they are doing the best to sell out their systems with all lines.
I have requested all refunds but you know they won't.
Never trust this rubbish Eposdirect.
Stay away from them.
Software no good, totally useless Company
Totally useless company, Software is not at all friendly and no help from Epos to change or update it and no refunds.
Please i warn peolle never buy anything from them,u will regret it .
We would never trust this company again.
We bought an Epos system from this company and the selling point for us was that included website integration. However months and months went by with promises to get this done, but it never happened.
We now have a £1,800 system that is useless to us.
We are taking Legal action. We would never trust this company again
I had a printer issue with my system
I had a printer issue with my system
Technical support from Epos Direct helped me fixing the issue.
Many thanks to Badri Kumar
Kumar from technical support he helped…
Kumar from technical support he helped me in fixing my till & kitchen printer issue in professional way.
Thanks for the support.
Nelson
Kumar helpful
hello, i have contacted epos direct as i have an issue with the back office and i spoke to Kumar who was very helpfull and sorted the problem in a short time and also showed me how to deal with similar issues in the future i very much appreciate his work and knowledge..
done a great job helping me with my…
done a great job helping me with my issues i was facing and wonderful service very hard working
name of technician: Georgie
Abhishek Yadav a credit to the company.
After a long time dealing with this company , that I finally had excellent service from Abhishek Yadav.
He dealt with my problem with great ease and he knew exactly what and where the problem was. The problem was fixed within minutes and no time wasting. Never have I had this prompt service from Epos Direct. A great credit to Abhishek.
kumar is best costumer support team
Maz Tailoring is using EposDirect
We are grateful that we found a great software that suits and fullfils our Tailoring and Alterations services and have been using from March 2023 and found full support from the tech people especially (Mr Abhishek). We have been trained how to use the software and got extraordinary support and training as well. We highly recommend Epos direct!
Ali was patient when I was unable to…
Ali was patient when I was unable to understand the full instructions. He offered solutions when required.
it was a great time with Kumar today
it was a great time with Kumar today, providing solutions to all my questions.
excellant service,abhishek was very…
excellant service,abhishek was very helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
