I recently contacted Badri, and he configured my PDA device, which had been a difficult issue to resolve for a long time. I truly appreciate his technical knowledge, professionalism, and patience. He... See more
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See what reviewers are saying
Avoid at all cost! Both Fraudulent companies Epos Direct and stern Capital owned by same owner. Owner has mastered how to scam small businesses by their rental agreement which doesn’t have en... See more
Thanks to Epos Direct staff they helped me in setting up my printer which was very difficult situation. they fixed it quicker way. I appreciate their skill over the issues when ever i call them. Sp... See more
Thanks for Epos Direct team for setting up Epos software in my laptop in less time to run my business without downtime. Thank You for swift assistance.
Company details
- Eftpos Equipment Supplier
- Cloud Computing Service
- Computer Software Store
- Software Company
- Software Vendor
Written by the company
Discover the power of advanced EPOS systems tailored for both independent businesses and multi-location retail or hospitality chains, brought to you by EPOS Direct — original manufacturers since 2000. Trusted by over 100,000 businesses worldwide, our scalable and reliable EPOS solutions are designed to streamline operations, enhance customer experiences, and support growth across all business types. With seamless integration to over 100 apps, including inventory management, eCommerce platforms like Shopify and WooCommerce, and loyalty programs, along with compatibility with major payment gateways such as Stripe, WorldPay, PayPal, and Barclaycard, our systems offer unmatched flexibility and control. Whether you're running a single boutique or a chain of bustling restaurants, EPOS Direct delivers the technology to simplify your workflow, increase efficiency, and boost profits — all backed by two decades of innovation and expertise.
Contact info
Unit 2, York House, IG10 3TQ, London, United Kingdom
- 08000336888
- info@eposdirect.ai
- eposdirect.co.uk
Breach of guidelines
Always give Good service provided by…
Always give Good service provided by Epos Direct.
Thank You.
Thanks for helping in my Kitchen…
Thanks for helping in my Kitchen printer issue by Kumar & Nauman.
Regards,
Krishna.
Thanks for your support provided by…
Thanks for your support provided by Kumar fixing my issue with Kitchen printer.
Highly recommended.
Not the first time
Not the first time — they have always been very helpful and great at problem-solving. Badri was especially outstanding today.
Avery Barkel Scale Programming
I would like to clarify that my five-star rating is specifically for the technician who visited on Friday, 17th April 2025, Mr. Saba Kumar.
I am extremely impressed with his service. He was very helpful, friendly, and fully dedicated to delivering excellent customer support. He is not only completed the required work efficiently but also provided training for the new scale machine setup, which was very valuable for us.
Even after leaving the site, he has continued to offer support remotely while I am still in the process of completing the system setup and training my staff. His willingness to assist beyond the visit demonstrates a high level of professionalism and commitment to customer satisfaction.
However, my rating for the overall company service is four stars. This is because I have experienced delays in customer service response times, and some other technicians have not been as helpful.
Thank you.
Service was exceptional ,till works…
Service was exceptional ,till works extremely well
Great experiance with Epos Direct.
Great experiance with Epos Direct.
skilled staff.
Highly recommended Epos Direct till software.
I experienced an issue with the…
I experienced an issue with the software not opening, and I would like to acknowledge the excellent support provided by Kumar in resolving it promptly. I sincerely appreciate the efficiency and professionalism demonstrated. My thanks to the EPOS Direct team for their timely assistance.
Great customer service.
Great customer service.
The support team answered my call immediately and resolved issues on the spot.
Asif and Kumar being the brilliant…
Asif and Kumar being the brilliant service guys always been so friendly and I am thats why always with epos direct . Sorted my issue so smoothly and thats how they are well trained and professional.
I RECENTLY HAD AN ISSUE WITH EPOS AND…
I RECENTLY HAD AN ISSUE WITH EPOS AND I REACHED OUT TO CUSTOMER SERVICE EXPECTING THE USUAL RUNAROUND, I REALLY APPRECIATE MR RAGHAV WHO HELPED ME ALOT WITH TECHNICAL ISSUE ASKED TO REPLACE THE ETHERNET CABLE AND THEN WE TRIED TO GET CARD READER SUCCEFULLY LINKED WITH THE EPOS SYSTEM.
THANKS ALOT FIVE STARS TO THE GENTLMEN
KUMAR GIVE TO US EXCELLENT COUSTOMER…
KUMAR GIVE TO US EXCELLENT COUSTOMER SERVICE . HE IS VERY KIND PERSON
EXCELLENT SERVICE
EXCELLENT SERVICE. GREAT EFFORT YOUR TEAM MATE KUMAR. ALLWAYS SOLVED OUR PROBLEM. THANKS A LOT.
Epos support is responsive and…
Epos support is responsive and professional, quickly resolving issues with clear guidance. Their team shows strong product knowledge, making troubleshooting smooth and efficient
Had a great experience with technical…
Had a great experience with technical support team. Kumar is very helpful. sorted out my reporting issue in my till system.
Thank You very much.
Aruna Bhatia.
Epos Direct software is very good to…
Epos Direct software is very good to use for hospitality. easy to operate and include all the options for hospitality.
Highly recommended.
kumar was very helpful he helped alot i…
kumar was very helpful he helped alot i always have problem with the other people that works in epos direct but he was kind and very helpful thank you
I’m very impressed with Asif
I’m very impressed with Asif , always helpful and most polite person ever . he always sorts out any issue arisen promptly and always happy to help us. Thank you for that Asif.
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