Good, easy to use car finder info. Decent for a bit more than a high level over view but not quite at the CarFax level - which had more detailed specifics on the accident level and sale/purchase his... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The title history is detailed as is the vehicle safety recall history even shows where and when the vehicle was last sold sometimes the price too. The trial period was worth the 1 dollar.
Company replied
its price is very good but make sure you cancel subscription it also deducted 59.99£ from me but thanks so Alice she refunded amount to me
Company replied
Not bad. But there was one piece of data that was not accurate. It was saying possible odometer rollback but I didn't do such thing
Company replied
Company details
Written by the company
EpicVIN has been providing customers with comprehensive vehicle history reports since 2012. Our aim is to reduce uncertainty and fraud in the automotive sector by empowering prospective buyers with an informed insight into a vehicle’s history.
Contact info
2980 NE 207th St, Suite 300-189, 33180, Aventura, United States
- +1 954 639 4497
- info@epicvin.com
- epicvin.com
4.1
Great
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The reports generated on the cars were…
The reports generated on the cars were clear.
5 April 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Olusegun,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
Very good this app
3 April 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Carlos,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
For any further assistance or questions, you can always email us at support@epicvin.com.
Warm regards,
EpicVIN Team
Reply from EpicVIN Vehicle History Reports
Dear China,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.
Warm regards,
EpicVIN Team
Worked great!!
3 April 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Rhonda,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
Reply from EpicVIN Vehicle History Reports
Dear Tetiana,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
For any further assistance or questions, you can always email us at support@epicvin.com.
Warm regards,
EpicVIN Team
AVOID....nothing short of a scam.
Paid for the 3 day trial and then charged £59.99 for full subscription. After asking for a refund as i never actually used it after the 3 day trial I was declined!
It's a big scam and the information that you actually get doesn't reflect the price as the UK government website is free for the same info. AVOID.
19 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Steve,
Thank you for sharing your feedback with us. We appreciate it and want to make sure your concerns are fully addressed.
We’d also like to explain the intent behind our £1 trial. It’s offered so new users can explore EpicVIN and see how our service works before deciding whether it’s right for them.
As shown on the purchase page before payment, the trial has specific terms. If it isn’t canceled within the stated period, it automatically continues as a monthly subscription.
For clarity, these terms are displayed on the purchase page: https://help.epicvin.com/hubfs/epicvin%20uk/Checkout%20Page%20EpicVIN%20UK.png
They’re also available in our Terms & Conditions: https://epicvin.com/terms-and-conditions. Please note that all clients confirm agreement with the Terms & Conditions before completing a purchase.
If you’d like to share suggestions or reach our leadership team directly, please contact us at leadership@epicvin.com.
Thank you for choosing EpicVIN – we’re committed to improving your experience.
Warm regards,
The EpicVIN Team
Scammers ⛔️⚠️
Scam! Don’t be fooled by what looks like a cheap vehicle check — they quietly sign you up to a £49.99 subscription. I never knowingly agreed to any subscription, and they refused to refund me. Avoid 🚫
25 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Kevin,
Thank you for sharing your feedback with us. We appreciate it and want to make sure your concerns are fully addressed.
We’d also like to explain the intent behind our £1 trial. It’s offered so new users can explore EpicVIN and see how our service works before deciding whether it’s right for them.
As shown on the purchase page before payment, the trial has specific terms. If it isn’t canceled within the stated period, it automatically continues as a monthly subscription.
For clarity, these terms are displayed on the purchase page: https://help.epicvin.com/hubfs/epicvin%20uk/Checkout%20Page%20EpicVIN%20UK.png
They’re also available in our Terms & Conditions: https://epicvin.com/terms-and-conditions. Please note that all clients confirm agreement with the Terms & Conditions before completing a purchase.
If you’d like to share suggestions or reach our leadership team directly, please contact us at leadership@epicvin.com.
Thank you for choosing EpicVIN – we’re committed to improving your experience.
Warm regards,
The EpicVIN Team
The car vin I checked was detailed but…
The car vin I checked was detailed but I paid 1 dollar without knowing that i had subscribed for almost a 100 to the site they need to let their customers know that
2 April 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Client,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.
Warm regards,
EpicVIN Team
Good explain about the vehicles and its…
Good explain about the vehicles and its history
2 April 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Client,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
Good stuff!
1 April 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Client,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
For any further assistance or questions, you can always email us at support@epicvin.com.
Warm regards,
EpicVIN Team
Easy to figure out
Easy to figure out, not all infos are accurate but about 85% is good.
30 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Client,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.
Warm regards,
EpicVIN Team
Excellent 👌🏻
2 April 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Sergio,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
For any further assistance or questions, you can always email us at support@epicvin.com.
Warm regards,
EpicVIN Team
i loved using this during my vehicle…
i loved using this during my vehicle search!
1 April 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Kayla,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.
Warm regards,
EpicVIN Team
Reply from EpicVIN Vehicle History Reports
Dear Samrat,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
The false advertised with the $1 trail…
The false advertised with the $1 trail and charged me $125 extra after a month talked to support and they say some bs about there terms and agreements about there subscription even tho i have never signed up for a subscription and it was a one time trial. They we definitely reply to this just as they reply to everyone else’s comment saying “terms and agreements” and read there in carefully. It makes no sense cuz i never signed up for a subscription and i don’t think in the terms and agreements it says you guys are allowed to try to withdraw over $500 from my bank account for no reason before the one month mark and get blocked out by my bank. I don’t wanna see any bs reply under this just give me my refund or i will continue to send my reviews on your horrible service.
24 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Hussein,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us atleadership@epicvin.com.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN Team
Refund refused for unintentional $99.99 charge.
I was charged $99.99 for a subscription I didn't intend to use. I cancelled it immediately (have email proof) and contacted support (Lily and Megan). They refused a refund and are now ignoring my emails. This is a subscription trap. I have already initiated a chargeback through my bank and filed a complaint with the BBB. Avoid this service!
UPDATE: After my public complaint and bank escalation, management (Alice) reached out and processed a full refund. I appreciate the resolution, but I recommend everyone be very careful with the trial terms, as initial support refused to help. Refund received, case closed.
31 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Slimer,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
i am not a company is for personal…
i am not a company is for personal information all is good
1 April 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Aristides,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed – it's feedback like yours that motivates us.
For any further assistance or questions, you can always email us at support@epicvin.com.
Warm regards,
EpicVIN Team
very detailed report on the car
31 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Client,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.
Warm regards,
EpicVIN Team
The report was very thorough
The report was very thorough and complete. It'a bargain for $1 IF you cancel your subscription within 3 days. Otherwise, they charge $49.95 per month.
31 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear Robert,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.
Warm regards,
EpicVIN Team
Misled by $1 trial - Unauthorized $199.98 charges
I was lured in by a $1.00 VIN report, only to be charged $99.99 twice without my clear consent. This is a deceptive 'subscription trap.' I have already emailed support (Profile ID: I-BHMBMNAP2BNH) but have not received my money back. I never intended to subscribe and have not used the service. I am requesting a full refund of $199.98 immediately. I will update this review once the refund is processed.
UPDATE: Customer support has officially refused a refund, claiming 'policy' over fair billing practices. I am now proceeding with a formal bank chargeback for the full $199.98. Do not trust the $1 trial
31 March 2026
Unprompted review
Reply from EpicVIN Vehicle History Reports
Dear João,
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:
https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
Warm regards,
The EpicVIN Team
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