Epic Experiences Reviews 107

Purchase was straightforward, but the email went to the gift recipient even though I clicked for it to be sent only to the purchaser (me). It was a nice gift, but a ruined surprise. The purchase process needs to be buttoned up.

Responded to my email in a timely manner and effectively.

Bad experience with this platform. Terms and conditions onerous. Rooms 50% more than hotels.com. Got this as a work perk.
Would never reccomend

Experience vouchers were easy to order. Choices were vast and hence opted for vouchers with no end date

My experience was ok. I got kicked out a couple times but then it worked fine. I do like how many options there are & how easy it can be to purchase a gift as long as thr site is working properly.

Delivered to the wrong address.
The box was not sealed? There were no instructions in the box and the oil bottle did not have a label it was ripped off. Very over priced for a gift of 2 DYI candles.
The address provided is the correct one but the picture to confirm delivery is not the correct address.

Cool idea but I was disappointed.
Two of the clues were out of date. The map they reference was updated in June and this is October and so we were frustrated that we couldn't figure it out. In one of the stores it asked to spot an animal and there wasn't one there. We asked the store owner and he knew what it was because he had taken it down recently. It's tricky to make a game like this without ensuring everything is 100% up to date. For the price paid I would have expected this to be air tight.
Also - while some of the clues were decent, many were worded in a confusing manner. There were some typos throughout as well. Sometimes they would say things like 'turn at the 3 yellow things' and there were just too many yellow things in sets of 3 that we could see. This felt like it was about 60% ready as an experience. This could easily have cost $10 as an experience (if it was better) but for the price, it's very underwhelming. There's zero overhead besides ensuring these puzzles are accurate. I do like the concept - I just wish they had better / smarter clue givers who understood puzzle development more.

First time booking through you, it was for a little extra gift for our daughter. Unfortunately I misread the question and thought mail was email.
Not to worry I will send it onO

It was easy to find as l was looking for some Alberta activities as a xmas gift. It popped right up and showed me what you had to offer.
My transaction was easy and the voucher came to my email directly. I am sure my grandkids will just love taking one of your adventures.

It was unbelievable! Thanks Yulia and her team for so wonderful memories!

The actual experience was fantastic. And customer support was offered as soon as we reached out!

Plethora of options to gift!!

This is my one-stop shop for buying unique experiences for myself or my friends. Thank you team!! :)

Candle gift set for two DIY. Haven’t done it yet but the ordering process was seamless.

Offers a nice selection of activities for someone to choose from.

The teacher (Jessica) was dynamic and fun, engaging all members of our group and getting to know a bit about us before we started. She helped explain each step into the process of baking the macaroons, and engaged each person in one part of the process or another. We did get to taste some pre-made macaroons, and took a box home with us, which was nice 😊 It was helpful to the group that she spoke both French and English, and we even able to converse with on of our group members who native language was Japanese!

It was helpful to have a parking lot available, rather than having to find street parking in the area.

Very pleased with ease of ordering my experience

I gifted the chocolate making classes to some family, and they really enjoyed it. They did the experience back in the Fall of 2023

All emails and information came quickly and allowed me to forward to my friend in Canada.

It's a super easy excellent gift!

We live in Chicago and our daughter & son in law live in Vancouver. Getting gifts across the border is very time consuming, so now we generally go for e-gifts.

Epic Experiences has a wonderful, wide variety of choices. And they have the option for the giftees to choose which experience they want to have.

The kiddos are having fun choosing which experience to try first. That means this is a goto option we can use whenever we want. Win-win!

I ordered and signed up for email voucher. 24 hours later the voucher isn’t ready.

It shouldn’t take more than a day to get the voucher to get the experience