EPIC Solutions Reviews 130

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Ms. Donna Lueders was absolutely informative in explaining ALL my options going into Medicare coverage. She visited me several times at my home during the research phase and into the time if enrollmen... See more

Rated 1 out of 5 stars

Over priced items, Long delayed shipping, No response from customer service, Long shipping times, cheap quality products, missing items, weeks of going back and forth and still no replacement or refun... See more

Company replied

Rated 4 out of 5 stars

I work at a historic building that hosts weddings and lectures. We needed a stanchion and rope to compliment our beautiful, historic ballroom. I was worried about color differences w. online pur... See more

Rated 1 out of 5 stars

I placed an order weeks ago, I have sent 3 emails still no response and have not received my order . Im now getting anxious that it will not arrive before Christmas. Very unhappy customer.

Company replied

Company details

  1. Stadium

Information provided by various external sources

EPIC Solutions, one of the leading full-service crowd control and events specialists nationwide, offers clients a full line of crowd control products and services that will “keep your crowds in-line”.


Contact info

3.3

Average

TrustScore 3.5 out of 5

130 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Mrs. Teresa DiMaria

Ms. Donna Lueders was absolutely informative in explaining ALL my options going into Medicare coverage. She visited me several times at my home during the research phase and into the time if enrollment. She was very friendly, patient, and thorough. She did all my signups on her laptop for me, which saved me lots of time and gave me total peace of mind. I would highly recommend her for anyone, especially those of us that are not privy to insurance language.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order weeks ago

I placed an order weeks ago, I have sent 3 emails still no response and have not received my order . Im now getting anxious that it will not arrive before Christmas. Very unhappy customer.

16 December 2025
Unprompted review
EPIC Solutions logo

Reply from EPIC Solutions

Hello Stephanie. I am not seeing an order with your name. We recently received another contact form from someone regarding a cocktail set which is not a product we carry. Can you please check your order confirmation and confirm the site where you ordered?

Rated 2 out of 5 stars

The mychart app is horrible

The mychart app is horrible. It makes me use a different login for every medical provider. Why??

14 February 2025
Unprompted review
EPIC Solutions logo

Reply from EPIC Solutions

Unfortunately you are reviewing the wrong Epic. This is Epic Solutions Worldwide LLC which is a crowd control and temporary barricade company. You are trying to review Epic Systems (www.Epic.com) which has the MyApp for patient portals at many major hospitals.

Rated 1 out of 5 stars

I am missing 2 boxes of feet

I am missing 2 boxes of feet, they barriers dont work without feet. Very hard to follow up and get information on how to get everything I ordered.

3 November 2021
EPIC Solutions logo

Reply from EPIC Solutions

Hello Rafe,

I am unaware of your situation and I appreciate you bringing it to my attention. Please email directly and we can try to resolve the issue.

Justin@EpicSalesTeam.com

Rated 5 out of 5 stars

This company gave me some very beautiful covers

I initially had a issue Greg & the owner came up with a solution and that’s thr bottom line customers want to know you care .. I suggest them highly

25 August 2021
EPIC Solutions logo

Reply from EPIC Solutions

Hi John. Sorry to hear that your order on July 29th hasn’t arrived. I see that we had to ship the steel barricades from another warehouse on August 12th. Typically LTL carriers have up to 7 days to deliver, but everything seems to be delayed since COVID 19 came upon us.

Rated 1 out of 5 stars

No communication

No communication. This order was "awaiting shipment on August 5. No further communication was given. When I reached out two weeks later, I was told it was on backorder and would be shipping by the end of the week. A heads up or communication would have made the whole experience so much better.

19 August 2021
Rated 1 out of 5 stars

Cancelled order without customer…

Cancelled order without customer service responding

14 August 2021
EPIC Solutions logo

Reply from EPIC Solutions

Good Morning Frank. I don’t see a record of you reaching out to cancel your order. I do see that it was delivered by UPS though. Please email me at info@epicsalesteam.com and I can assist you further.

Thank You - Justin

Rated 1 out of 5 stars

Terrible Company to buy from in everyway.

Over priced items, Long delayed shipping, No response from customer service, Long shipping times, cheap quality products, missing items, weeks of going back and forth and still no replacement or refund for missing item, horrible communication through email, Just as bad as it gets. Buy at your own risk.

9 August 2021
EPIC Solutions logo

Reply from EPIC Solutions

Good Morning Ali. I’m sorry to hear about your experience. Please email me at info@EpicSalesTeam.com to discuss your order and resolve the issues you are having.

Rated 4 out of 5 stars

I work at a historic building that…

I work at a historic building that hosts weddings and lectures. We needed a stanchion and rope to compliment our beautiful, historic ballroom. I was worried about color differences w. online purchase, so i sent a picture of our space and the Epic team made an excellent recommendation of colors for the space.

I gave a 4 instead of a 5 because the first rope was not sewn properly. However, they did send me another one with minimal hassle.

The team members were very responsive via email.

21 June 2021

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