ePenny Logistics Reviews 66

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

We absolutely loved sharing our moving day with Solomon, our driver - he was super helpful, accommodating and fun to travel with. We’d recommend him to anyone! Our van did have a breakdown meaning... See more

Company replied

Rated 5 out of 5 stars

Superb & professional service. Arrived bang on time and was very efficient. Aaron the driver was extremely helpful, friendly and caring about the move. Top bloke! Van was packed properly and drove car... See more

Company replied

Rated 5 out of 5 stars

Amazing service - booked to go from London to Oxford through Compare the Man and Van but will go directly through ePenny Logistics next time. My driver (didn't catch his name!) was on time, friendly,... See more

Company replied

Rated 1 out of 5 stars

Missing item! My dewalt drill box set left my old house, but did not arrive at my new place. Other tools that were packed alongside it arrived but not the drill.

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service

Information provided by various external sources

We provide man and van removals, same day courier & storage services in London & throughout the UK. Cheap hire prices in North London & East London.


Contact info

3.9

Great

TrustScore 4 out of 5

66 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Missing item

Missing item! My dewalt drill box set left my old house, but did not arrive at my new place. Other tools that were packed alongside it arrived but not the drill.

18 December 2025
Unprompted review
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Reply from ePenny Logistics

Hi Sandalina,

We’re sorry to hear that you haven’t been able to locate your DeWalt drill set. We understand how concerning that must feel. We tried to reach out to you today but we were unable to get through to you.

We want to reassure you that our team takes great care when handling customers’ belongings, especially high-value tools and equipment, and we have a strong track record of safe and secure moves.

Items can occasionally be placed in different rooms, storage areas, or boxes during unloading, so we’d really like the opportunity to help you check everything thoroughly.

Please contact us directly with your move date and job details so we can review the inventory, speak with the crew, and investigate this properly.

We take concerns like this seriously and are committed to helping find a resolution.

Kind Regards,

Chris

Rated 5 out of 5 stars

Exemplary service throughout

Exemplary service throughout. Jarren was our driver on the day. Polite, respectful and very careful with our items. Our move was stress free and unbelievably enjoyable - great guy! Thank you ePenny Logistics.

7 April 2024
Unprompted review
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Reply from ePenny Logistics

Thank you so much for your kind words!

We’re delighted to hear your move was stress-free and enjoyable — that’s exactly the experience we aim to deliver. Jarren will be especially pleased to hear your feedback; we’re proud to have such polite and careful team members representing us.

Thank you for choosing ePenny Logistics, and we wish you all the best in your new home!

Rated 5 out of 5 stars

Had a very good experience with Drew

Had a very good experience with Drew. He was on time and got all done in the time slot! Many thanks

28 January 2024
Unprompted review
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Reply from ePenny Logistics

Thank you for your kind feedback!

We’re really pleased to hear you had a great experience with Drew and that everything was completed smoothly and on time. We’ll be sure to pass your thanks on to him.

We appreciate you choosing ePenny Logistics!

Rated 5 out of 5 stars

A big thank you to Damien & Jarren

A big thank you to Damien & Jarren! They were brilliant & friendly. Very much appreciate their efforts & time to get things done efficiently. Will definitely use them again in the future.

24 August 2023
Unprompted review
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Reply from ePenny Logistics

Thank you so much for your kind words!

We’re delighted to hear Damien and Jarren made such a positive impression and handled everything efficiently and with a friendly attitude. We’ll be sure to pass your feedback on to them — they’ll really appreciate it.

Thank you for choosing ePenny Logistics, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Lovely service….

Lovely service. Went through a comparison website. Turned up 15mins early and helped move my stuff which was at the Safestore in KingsX. Helped with moving and packing . Will defo use again in future and go direct.

29 January 2023
Unprompted review
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Reply from ePenny Logistics

Hi Michael,

We appreciate you sending us your feedback. We can't wait to work with you again soon!

Jessele

Rated 5 out of 5 stars

Very good experience

Very good experience. On time, professional and efficient. I would book again.

7 January 2023
Unprompted review
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Reply from ePenny Logistics

Hi AJ,

It is our pleasure to provide you with the best removal service. Thank you for you valuable feedback.

Jessele

Rated 5 out of 5 stars

Excellent service

Very pleased with the service from Aaron and Damien. They were punctual, polite, worked efficiently and followed our instructions precisely. What more can you ask.

27 October 2022
Unprompted review
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Reply from ePenny Logistics

Hi Via,

We really appreciate all your feedback for Aaron and Damien. Thank you for leaving a positive feedback for us.

Jessele

Rated 5 out of 5 stars

Very Happy Excellent service

Thank you so much Aaron was amazing very efficient and helpful made the experience stress free and friendly service :)

15 October 2022
Unprompted review
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Reply from ePenny Logistics

Hi Kyri,

We appreciate you sending us your feedback and your stress free experience. Thank you!

Jessele

Rated 4 out of 5 stars

We absolutely loved sharing our moving…

We absolutely loved sharing our moving day with Solomon, our driver - he was super helpful, accommodating and fun to travel with. We’d recommend him to anyone!

Our van did have a breakdown meaning we had to leave late and adjust our plans, which wasn’t ideal, but overall Solomon saved the day and made sure we got it all done.

10 August 2022
Unprompted review
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Reply from ePenny Logistics

Hi William,

We apologize for our van's breakdown during the move; we have read your feedback. We're happy to hear that you continue to be really happy with Solomon's service. I greatly appreciate it.

Jessele

Rated 5 out of 5 stars

Thanks a bunch!

Just moved flat from London to Notts. I compared a few services, and they were a good deal. The service was professional, friendly, and efficient. I can definitely recommend. 🤓 Special thanks to Jessele and Solomon!

10 July 2022
Unprompted review
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Reply from ePenny Logistics

Hi Nicola,

This review made our day! Thank you for your feedback. We really appreciate the time you spent in evaluating the service we provide.

Jessele

Rated 5 out of 5 stars

AMAZING SERVICE!

AMAZING SERVICE!!

I used Epenny Logistics for our company's pack down/removal of our stand at IMBIBE Live in London. They were a really professional outfit from start to finish. The communication between the office team leading up to pick up time was immense. Our collection time was 9pm. So I was a bit conscious of it being out of office hours. But I had no reason to be worried. That was a nice added touch in my opinion.

The Driver, Solomon was fantastic. Really helpful and took extra care with our stuff. A really nice and friendly person too. Made the experience of driving up to Sheffield and unloading late at night all the more easier.

I would highly recommend Epenny to anyone moving or in need of a man with a Van. 10/10 for me.

6 July 2022
Unprompted review
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Reply from ePenny Logistics

Hi Sam,

I really appreciate you leaving a 5-star rating. Any moment you need us, we are here.

Jessele

Rated 5 out of 5 stars

Amazing service!!

Aaron was extremely helpful, friendly and super nice and kind!!! Absolutely perfect 10/10 service. Lovely guy who made me feel at ease. Strongly recommend.

29 June 2022
Unprompted review
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Reply from ePenny Logistics

Hi Renee,

We're delighted to hear that Aaron gave you first-rate service. I'll see to it that he gets your comments. Thank you!

Jessele

Rated 5 out of 5 stars

Wonderful, speedy, careful service

Wonderful. Damian and Aaron were phenomenal. They moved with absolute intense speed and were so careful about everything. The next time we move, we're calling for them. They were friendly and were chatting and laughing with my kids, and not missing a thing in the packing. There are not enough words to sing their praises.

20 June 2022
Unprompted review
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Reply from ePenny Logistics

Hi Mars,

We're thrilled to hear your kind words on the service you got. We hope to work with you again very soon!

Jessele

Rated 5 out of 5 stars

Great experience

Great experience,
Jamie was a 5 star person. Definitely I will recommend you to my friends.

1 February 2022
Unprompted review
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Reply from ePenny Logistics

Hi Tiberiu,

We're happy to hear that Jamie provided you with excellent service. I’ll make sure that he receives your feedback. I’m sure it will make his day!

Jessele

Rated 5 out of 5 stars

Great service and nice staff.

4 December 2021
Unprompted review
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Reply from ePenny Logistics

Hi Giorgia,

It's great to get a five-star review from customers like you. We hope to work with you again soon.

Jessele

Rated 5 out of 5 stars

Professional service

Driver/mover was in time, communicative, careful with my belongings and very helpful. Would definitely recommend.

29 November 2021
Unprompted review
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Reply from ePenny Logistics

Hi Pete,

Thank you so much for this 5-star review. Your positive review about your removal experience just made our day!

Jessele

Rated 5 out of 5 stars

Amazing service

Amazing service - booked to go from London to Oxford through Compare the Man and Van but will go directly through ePenny Logistics next time. My driver (didn't catch his name!) was on time, friendly, great to chat to, super professional, unflappable when driving, no hidden fees or charges. 10/10, would 100% recommend to anyone.

2 September 2021
Unprompted review
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Reply from ePenny Logistics

Hi Tom,

Thank you for taking the time to leave us such a fantastic review! We were absolutely overwhelmed about the wonderful things that you had to say about us. We look forward to seeing you again!

Jessele

Rated 5 out of 5 stars

Superb & professional service

Superb & professional service. Arrived bang on time and was very efficient. Aaron the driver was extremely helpful, friendly and caring about the move. Top bloke! Van was packed properly and drove carefully. Would one thousand percent recommend and will definitely be using again for future moves.

1 August 2021
Unprompted review
ePenny Logistics logo

Reply from ePenny Logistics

Hi Mason,

We really appreciate you taking the time to share your rating with us. We look forward to working you again soon.

Jessele

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