While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Energy Equipment and Solutions

Written by the company

TOMORROWS FUTURE TODAY Reducing carbon emissions is vital to our planet. Reducing energy bills is important to most householders. We can achieve both by helping our customers improve the energy efficiency of their homes. What’s more, with a government grant it needn’t cost you a penny. We’re the experts in energy efficiency. Our mission is to help our customers maximise the sustainability of their homes – cutting energy costs and slashing their carbon footprint. By applying innovative thinking and many years of expertise, we can ensure you stay warm whilst your bills stay low.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We recently had inner wall insulation by EPC TEC

We recently had inner wall insulation installed by EPC Tec and we are extremely pleased with the service provided. From start to finish, the team worked incredibly hard and used quality products throughout the installation.
Communication was excellent — we were kept fully informed about the schedule at every stage, and the team were very considerate in working around our needs to minimise disruption.
A special mention must go to the fitters John, Dean and Craig, who were professional, courteous and clearly took pride in their work. Thanks also to Tamara in the office, who ensured everything ran smoothly behind the scenes.
We would highly recommend EPC Tec to anyone considering insulation work.

10 February 2026
Unprompted review
Rated 4 out of 5 stars

Efficientl, polite and good attention to detail.

EPCtec installed solar panels and an air source heat pump with new radiators. Despite a few initial problems, they have been back and fixed everything to a good standard. They have a new team of contractors who are absolutely brilliant, and the scaffolding went up and back down within the same week as the work was done. Efficientl, polite and good attention to detail.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Very good quick work no mess all…

Very good quick work no mess all workers and office staff very helpful thank you

23 October 2025
Unprompted review
Epctec logo

Reply from Epctec

Hi Andrew,

Thank you so much for your kind words! We’re really pleased to hear the work was done quickly and that everything went smoothly. I’ll be sure to pass on your thanks to both the installers and our office team.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Very pleased with the work carried out…

Very pleased with the work carried out , the boy’s were very good had a problem with a faulty fan in bathroom phoned and they changed it straight away . Would highly recommend.

9 May 2025
Unprompted review
Epctec logo

Reply from Epctec

Hi Gill,

Thank you so much for your lovely feedback! We’re thrilled to hear that you’re happy with the work and that the team was able to fix the bathroom fan so quickly.

We’ll be sure to pass on your kind words to the team- they’ll be pleased to hear it! Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Worth the mess

Although it was briefly a bit chaotic in our bungalow, as all the old radiators and the boiler were removed, the outcome was absolutely worth it. Our home is so much warmer with the air source heat pump, and we are no longer buying oil. It can be a slow process with the whole application procedure but it’s absolutely worth the wait. The team of tradesmen were very approachable, and gave us the confidence they knew about all the tasks involved. Any issues that arose were promptly resolved.

17 March 2025
Unprompted review
Epctec logo

Reply from Epctec

Hi Pete and Suze,

Thank you for sharing your experience. We’re so glad to hear that your new air source heat pump has made your home warmer and more efficient, and that the team gave you confidence throughout the process. We appreciate your patience with the application procedure, and it’s great to know that any issues were quickly resolved. Your kind words about our tradesmen are very much appreciated!

Rated 5 out of 5 stars

Brilliant thank you very much 😊

Brilliant thank you very much 😊

9 October 2025
Unprompted review
Epctec logo

Reply from Epctec

Hi Gareth,

You’re very welcome! We’re glad everything went smoothly and that you’re happy with the installation. It was a pleasure working with you.

Rated 5 out of 5 stars

Very happy with the equipment and…

Very happy with the equipment and installation. Installers were top class with any mess cleared each day. All aspects of the installation was discussed prior to any work commencing.The ASHP has proved to be most economical, easy to use & to setup.

7 January 2026
Unprompted review
Epctec logo

Reply from Epctec

Hi David,

Thank you for your feedback. We’re really pleased to hear that you’re happy with both the equipment and the installation. It’s great to know that our team kept the workspace tidy, communicated clearly, and that the air source heat pump is proving economical and easy to use. We’ll be sure to pass your kind words on to the installers!

Rated 5 out of 5 stars

Jules and Mike (the install team and…

Jules and Mike (the install team and plastering) did a great job, really pleased with their work, very professional.

19 December 2025
Unprompted review
Epctec logo

Reply from Epctec

Hi Julia,

Thank you for your feedback. We’re very happy to hear that Jules and Mike did such a professional job and that you’re happy with the work. We’ll be sure to pass on your kind words to them- they’ll really appreciate it!

Rated 5 out of 5 stars

Very professional and quick

Everyone who I interacted with was lovely, very well organised and a really professional job done. For the first time I can sit in my house and feel warm. They were very clean and tidy and considerate. Very happy with my experience with EPCtech. Would recommend highly.

1 September 2025
Unprompted review
Epctec logo

Reply from Epctec

Hi Sarah,

Thank you for your kind words. We’re delighted to hear that you’re enjoying a warm and comfortable home and that our team made the process smooth and stress-free. It’s wonderful to hear that their professionalism, tidiness, and consideration made a positive impression. We really appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Plasterers old cottage challenge though we had to wait a considerable…

Although we had to wait a considerable time for work to commence, but on the whole we are pleased with work carried out so far.
We would particularly like to commend the plasterers, Mat, Julian and Jake who were hard working, accommodating, and skilled in their work as well as being very nice people. They had a lot to contend with working on our old wobbly cottage! So thank you.

7 August 2025
Unprompted review
Epctec logo

Reply from Epctec

Hi Helen,

Thank you for your feedback. We’re pleased to hear that you’re happy with the work carried out. Mat, Julian, and Jake will be glad to know their hard work, and positive attitude made a difference, especially especially working on a unique older property like yours. We really appreciate your kind words and patience.

Rated 4 out of 5 stars

Installation professionally, speedily carried out, resulting in a very effective heating system.

Once started the installation proceeded very smoothly with the component parts following one after another.
The various installers were all hard working and courteous.
We have gone all electric with modern storage heaters, solar panels with battery backup. The system has been working seamlessly and the house is equably warm throughout ( or as required at different times and places).
the Epctec office kept us informed as to what was happening and were always ready to help. We would have appreciated a little more consultation on the actual items to be installed and where exactly in the property.
At completion, the appropriate installation certificates, insurance certificates, design documents and component user guides etc were received promptly.
Well done.

24 April 2025
Unprompted review
Epctec logo

Reply from Epctec

Hi David,

Thank you for sharing your experience. We’re very pleased to hear that your new system is running smoothly and keeping your home comfortably warm. It’s great to know that our installers were courteous and hard-working, and that our office kept you well informed throughout the process. We also appreciate your feedback regarding consultation on component placement and will use it to improve future projects. We’re glad all the documentation was provided promptly and that you’re happy with the overall outcome.

Rated 5 out of 5 stars

I must thank EPCtec for sending me…


I must thank EPCtec for sending me three true professionals. Mat, Julian and the gang were on time, they worked very hard and they have made my home a joy to live in.
I can't thank each one enough for their workmanship.
These three insulation installers for walls and the loft worked well together and made me feel at ease.
I would recommend these workmen and EPCtec to anyone that needs their home brought into the 21st century.

24 April 2025
Unprompted review
Epctec logo

Reply from Epctec

Hi John,

Thank you so much for your kind words. We’re delighted to hear that Mat, Julian, and the team made such a positive impact and that your home is now more comfortable to live in. We’ll be sure to pass on your thanks to them. It’s wonderful to know their professionalism and teamwork made you feel at ease, and we really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Change of lifestyle for the better

We have lived in a Dorma bungalow with firstly electric storage heaters, later replaced with electric panel heater, then along came Darren from ECO 4 who applied for a grant for us to have a heat pump central heating system. A few weeks later we have for the first time in 22 years, a warm bungalow that heats every room.
The whole installation was organised and controlled by a lady called Tamara, who arranged for plumbers / electricians / insulation guys and carpenters.
Great team and excellent service

15 November 2024
Unprompted review
Epctec logo

Reply from Epctec

Hi David,

Thank you so much for sharing your experience. We’re thrilled to hear that your new heat pump system has made such a positive difference to your home after 22 years! Tamara and the team will be delighted to know their organisation and care made the process smooth for you. It’s wonderful to hear that you’re enjoying a warm, comfortable bungalow, and we truly appreciate your kind words about our team and service.

Rated 5 out of 5 stars

A first rate job done, thanks 😊

Just had the inside of our external walls insulated and couldn't be happier!
First rate job done from start to finish, with no hassle or fuss.
All of the tradesmen involved were fantastic, and a pleasure to have in our home.
We are now looking forward to a warmer, drier house and reduced gas bills too🙂

22 October 2024
Unprompted review
Epctec logo

Reply from Epctec

Hi Rob,

Thank you for sharing your feedback! We’re delighted that you’re pleased with the insulation work and that you found the process smooth and straightforward. Our team takes pride in delivering a high-quality service, and it’s wonderful to know that came through.

Rated 5 out of 5 stars

Loft insulation

Very grateful for the loft insulation and the ventilation installed in my property, its made such a difference. The installers were very polite, friendly and tidy. Would highly recommend.

18 July 2024
Unprompted review
Epctec logo

Reply from Epctec

Hi Eirwen,

Thank you so much for your kind feedback! We’re thrilled to hear that the loft insulation and ventilation have made such a difference in your home. We’ll pass on your compliments to our installers - they’ll be delighted to know they made a positive impression. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Made us feel so at ease, as in our private place

My husband has incontinence & dementia, the lads were only young , with young children, but we're so polite. No swearing, just soooooo kind & accommodating. Would recommend whole heartily. Hard having men in your home for few weeks, but made it v comfortable. Thanking them all so much.

1 May 2024
Unprompted review
Epctec logo

Reply from Epctec

Hi Jane,

Thank you so much for your kind words. We’re delighted that we could make the process comfortable and stress-free for you and your family. Our team always aims to be respectful, accommodating, and supportive, and it means a lot to hear that we achieved that for you. We really appreciate your recommendation and are grateful for the opportunity to assist you through process.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look