Absolutely incredible help and support contacted open reach (other providers wouldn’t) constantly updating me. Helping us get wifi until our main box was ready with them. Honestly change now!! These a... See more
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We have only just joined E.ON Next but already our communication and help to get our account motoring, has been wonderful. I had no idea that companies used WhatsApp to much as been so useful even... See more
Always had a good experience speaking to the friendly customer service agents. No they're aren't able to give me pre energy crisis deals but even they have the same experience with bills. Thankfull... See more
Today a nice man called Richard spoke to me as my meters are not working he so kindly said an engineer will be out on tue as there is a fault on them .he was very helpfull more than i can say for a m... See more
Company details
About E.ON Next Energy Ltd
Written by the company
At E.ON Next, we make new energy work. We aim to do this by helping remove the barriers of the energy transition, so that our customers can reduce their energy bills and environmental impact with future-ready home solutions.
With over 1.5 million energy saving measures installed in UK homes, we've already helped households save £10 billion on bills and significantly cut carbon emissions.
But we're more than just an energy provider. As an E.ON Next customer, you get:A range of electricity and gas energy tariffs.
Discounts on boilers, solar panels, air source heat pumps, and electric vehicle (EV) chargers.
Great savings with exclusive Energy Saving Picks.
Easy energy management with our E.ON Next app and online account.
Access to friendly, helpful, and dedicated Energy Specialists.
Switch to us today and make new energy work for you. T&Cs apply.
Already an E.ON Next customer? We’re eager to know your thoughts! If you'd like to share your experience, please leave us an E.ON Next Trustpilot review.
Get a quote
With over 1.5 million energy saving measures installed in UK homes, we've already helped households save £10 billion on bills and significantly cut carbon emissions.
But we're more than just an energy provider. As an E.ON Next customer, you get:
Switch to us today and make new energy work for you. T&Cs apply.
Already an E.ON Next customer? We’re eager to know your thoughts! If you'd like to share your experience, please leave us an E.ON Next Trustpilot review.
Get a quote
About E.ON Next Energy Ltd.
Written by the company
- Choose energy that comes with your own dedicated Energy Specialists and get exclusive discounts on home energy tech like EV chargers, heat pumps, and solar panels. Switching couldn’t be easier. So why not find out more and join us? Get a quote today at https://www.eonnext.com/dashboard/journey/get-a-quote
Why not make the most of what E.ON Next can offer?
We’re always striving to give our customers more.
With E.ON Next you get:
- A range of electricity and gas energy tariffs.
- Discounts on solar panels, air source heat pumps, and electric vehicle (EV) chargers.
- Friendly, helpful dedicated Energy Specialists.
- Great savings with exclusive Energy Saving Picks.
T&Cs apply. Why not find out more today.
Contact info
Westwood Way Business Park, CV48LG, Coventry, United Kingdom
- hi@eonnext.com
- eonnext.com
4.5
Excellent
200K reviews
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It was quick and efficient
It was quick, efficient and she was very helpful and friendly.
8 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
When putting in my day and night…
When putting in my day and night readings from my smart meter(for some reason e.on could not access it) I was told there were not enough digits. You can only put in the same digits that are showing on the meter not any fictional ones. I gave up on that exercise. Watch this space!
8 May 2026
Reply from E.ON Next Energy Ltd
Good Evening
Thank you for getting in touch and for the feedback
I am sorry there has been some confusion about the meter readings and I will be in touch direct to discuss further
Thanks - Alia
I have been eon next for years and…
I have been eon next for years and haven't had an issue their customer service and sales team are very good and clear in discussing their best deals which are better then other companies
8 May 2026
Absolutely amazing service and chatted…
Absolutely amazing service and chatted about what we can do and really put my mind at ease. Really friendly and positive answers.
8 May 2026
Still over priced
8 May 2026
Reply from E.ON Next Energy Ltd
Good Evening
Thank you for getting in touch and for the feedback
I appreciate the feedback and we are always trying to price fairly within the market, we are always here to discuss options we can help
Thanks - Alia
Very easy to switch E.on Next good…
Very easy to switch E.on Next good tariff for my Ev charging and helpful customer service
8 May 2026
Have been with Eon for quite a long…
Have been with Eon for quite a long time and the service has always been great
8 May 2026
Easy to switch but unfortunately can…
Easy to switch but unfortunately can only connect one electric car so have had to switch back to Octopus.
8 May 2026
After a poor experience with e.ON they…
After a poor experience with e.ON they contact myself with a direct contact to solar energy dept. Spoke to a very helpful lady who explained the full process and emailed me links to complete the process. Thank you.
8 May 2026
Very polite personnel
Very polite personnel. Quickly took the meter readings. Pleased with the call . Thank you.
8 May 2026
Ease of access and use
4 April 2026
Changing Tarriff
I managed to change my tariff easily on line. This was pleasing as I am not good with technology.
8 May 2026
Its nice to talk to someone who is…
Its nice to talk to someone who is helping me with my enquiry, thanks.
8 May 2026
I have received three diffrent…
I have received three diffrent information from three diffrent staff for just to set up my solar export energy - very frastating
8 May 2026
Reply from E.ON Next Energy Ltd
Good Evening
Thank you for getting in touch and for the feedback
I am so sorry you have had different information and will be in touch direct to discuss further
Thanks -Alia
Very helpful and sorted my problem very…
Very helpful and sorted my problem very easily thank you
8 May 2026
I don't understand all the information…
I don't understand all the information about tariffs. I think you should just have the cheapest one
8 May 2026
Reply from E.ON Next Energy Ltd
Good evening,
Thank you for your feedback. I understand that there is a lot of information involved with tariffs, and I’m sorry it’s not as straightforward as you would like. I’ll be in touch shortly to check if you need any further assistance or clarification on tariffs.
Kind regards,
Mathilde
Customer service
Very good customer services dealt with my query straight away. Very helpful and polite 5*****
8 May 2026
EON's cluttered app landscape just got worse
EON has retired their app which allows you to manage your EON EV charger, prior to releasing the replacement.
They have an individual app for almost every product and are now adding more... It is chaos.
8 May 2026
Reply from E.ON Next Energy Ltd
Good evening,
Thank you for taking the time to leave a review. We really appreciate your feedback regarding the apps. I’m sorry to hear that you’re unhappy with our apps and that managing them has been difficult for you. I will be in touch shortly via email to discuss this further, answer any questions you may have, and gather more of your feedback.
Kind regards,
Mathilde
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