Utterly useless, the environment agency have left an abandoned boat to sink and spew out oil and litter into the river Nene near Northampton town centre for nearly an entire year after it has been rep... See more
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Pointless, Useless and cannot do anything other than give you the feeling they just don't care. You go on line, tell them your problem , they give you a reference number. (02520426 and 02523889)... See more
EA are not fit for purpose, reported a number of trees in the River Itchen between Woodmill lane & the Mansbridge Rd Bridge A27 Southampton but no action taken. All summer free swimmers & kayaker... See more
We live in Mulbarton, Norfolk. Today on our usual walk we met Alex and his crew clearing a ditch in the village which was well overgrown. They were doing a fantastic job in good humour. We had a plea... See more
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1.8
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46 reviews
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Hopeless shambles
Hopeless shambles, they have too many people spread over too many offices and they dont know their arm from their leg.
21 May 2019
Unprompted review
Your Connect Right campaign is strong-arming elderly people
My 82 year old mother has been told by Unites Utilities/EA that she must pay a lot of money to have her sink and washing machine drainage re-routed involving digging up the floor etc. She has been caused a great deal of worry by being called a polluter, the veiled threats that have been involved and the virtual coercion she has been subjected to.
The environment agency has decided to force people to re-route plumbing that has been perfectly acceptable for years (and certainly when properties were built, it was the norm), but due no doubt to some EU ruling or over-zealous officialdom they have now decided to start accusing people of being polluters.
My mother cannot afford the £300 or £500 she has been quoted. She has recently lost her partner to Alzheimers and I am disgusted that she has been caused so much stress and worry by this campaign.
I have just looked at the connectright website and the threats implied in the "I have a question" section, threatening people with fines and even imprisonment. How can they treat elderly and vulnerable people this way?
22 July 2014
Unprompted review
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