Enphase Energy Reviews 

Relatively good, but ...
- overall expensive
- excessive enphase server downtime
- installers are not competent enough
- system requires additional equipment to be autonomous (batteries don't deliver if grid is down!!, somewhat ridiculous because that's the whole purpose of having batteries, no ?)
P.S. After reading the producer's comment, I wrote to the indicated email address, added my SITE ID information, and now, a week later, I have not received ANY reaction from the manufacturer, although I must say that Enphase Netherlands, who are much more efficient, reactive, and customer friendly that the US side, had swiftly reacted to another mail I had sent to them. All in all, work with the Dutch if you absolutely want to use this system.

I have had the app since June and overall I am happy with the dashboard and the information I have at my fingertips. The app has worked seamlessly once I got it working. The installation and account setup was a bit of a headache.

I have been very happy with the performance of my Enphase solar panel and battery system. The monthly report showing solar panel generation and the effect it has on grid reliance is useful. On the two occasions that I have experienced minor issues with the system I have received excellent support from tech advisors who have been knowledgeable and friendly.

I had to change my router and my system needed to reconnected to the gateway. After unsuccessfully trying myself for some period of time I got connected to the help desk. To my surprise this person was actually helpful and was able to guide me through the steps to reconnect. I am sure most people are familiar with the Unhelpful desk, this one was, and did help me.

I was sold 32 solar panels with no battery pack. If my power goes out I only have power if the sun comes out and charges the panels. I owe for 30 years on this system that doesn't help much. The microinverter stops often.

Our Emphase Enlighten App showed a problem with the system. After trying to rectify it as suggested in the App I was then advised to ring for support. I was carefully shown how to navigate the system to reboot it including use of video control. The service people were excellent. Repeating when asked & taking me through what was for me a complicated problem of technology! All working now. Thanks to their excellent service.

Absolute joke of a company. The hardware is OK, but their app regularly fails. You regularly cannot make changes to your battery schedule. And enphase communications about issues are almost non-existent.

Avoid avoid avoid.

I had a great experience with Priya from Enphase Energy when updating my gateway to a new SSID network. She was personable, knowledgeable, and explained everything clearly, which made the process stress‑free. Her calm and professional guidance put me at ease, and I truly appreciated her patience and expertise. This kind of support shows Enphase’s commitment to its customers—I couldn’t have asked for better service.

We are using the envoy for our solar panels. Functionality is fine. But the WiFi security is very bad. It is constantly broadcasting an unsecured open WiFi network to the public. As it is also connected to our private wifi, it is a serious security flaw.
I called with enphase a few months ago and they said it was a known issue…
Now, few months later the same issue still exists.
We are considering home batteries, not from enphase.

Customer Service was EXCELLENT -- Professional, Courteous, and Efficient.

Enphase Energy delivers on the guarantee of quality solar energy equipment and service. I fully endorse and vouch for Enphase Energy's commitment to customer satisfaction.

We are consumers of Enphase micro-inverters and solar energy and battery storage systems. Enphase Energy honors their warranties and contracts with both installers and end-users of their products as promise.

Regularly having no control over the system, this costs me money when I can’t get the battery to charge from the grid during periods of cheap electricity, I have spent £12k on a sub standard system

It's a junk service. I was pulled into this faulty company when my provider Sunpower went bankrupt. They charged me, $1000 for the monitoring system. So far, no one has shown up to install. They will give the date and reschedule after 15-20 days with some excuse. I highly doubt they have any technicians to install. Fed up with these guys, I have been waiting for the past 4 months. Now they say November 3rd, 2025, but I highly doubt it.

Don’t buy anything from these guys. Been trying for 1.5 months to fix a battery. Spent 6 days off work. Hours on the phone and I mean hours. And still nothing. False promises and really bad engineers who are supposedly diagnosing my battery. So far have not figured out anything 6 times out. Do not purchase from these guys.

I have an Enphase 70Kw ongrid solar system installed in Lucknow, UP India. I am really dissatisfied with the system as it doesn't support Indian grid voltages. Even though the voltage range mentioned IPIQ8P micro inverters are 230 to 280 volts but even at 250 or 230 volts half of their systems stop working. I would not recommend enphase systems for people in India. I have 121 microinverters installed from past 1 year and there hasn't been even a single day when all their inverters have worked. Currently more than 1/3 systems are not working at my site. I have registered multiple complaints but they don't service complaints for more than months. No updates are given. Terrible experience just like Trump.

This company is a scam. They installed a. Solar System in my house that never worked, infact my energy consumption went from $150-200 per month to $500 how is this even possible? They had trouble from day one, they kept sending their guys out to try and fix it and never did. Last time they came out the guy said that they were not coming out anymore. Called them several times and they will not send anyone out. They lead you on saying, you'll see the savings on your next bill. That went on for months. Don't trust them. Selecting a 1 star is too much.

I’m new to solar power and not technically minded. The company who fitted my Enphase battery and solar panels did not provide me with a good customer experience - however rest assured the customer service and support offered by Enphase is truly second to none . Prompt connection to their advisors friendly help from people who know their products and can help to guide and support you when needed. I was really impressed by the use of a video link to allow the advisor to actually see my system and easily help troubleshooting my internet connectivity issues .
My Enphase battery and solar is meeting my expectations - I just need a helping hand with the sunshine !

First, the Enphase system (solar panels, batteries, combiner) has significantly reduced my electricity bill. Second, it is a very intelligent system. It will check for weather alerts and automatically set itself to preserve battery power if there is the possibility of a storm (that might result in a power outage). Once the alert has ended, it automtiacally transitions back to normal operation. After being in operation for over a year, an issue ocurred. They sent a tech out who spent time upgrading and addressing the issue - no charge to me.

The system in two years has had 4 different solar panels that have went down. Abd Enphase doesn't think it is a priority to have a quality system.

Then blames the installer, when it is the hardware failing.

My current issue is over 2 months not working. Waste of money.