Enigmafootball Reviews 49

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered for my Son and delivery was fast , the shirt received (New York Red Bull) was great quality, packed in a nice little box, I like the fact you can exclude certain leagues/teams as we didn’t wan... See more

Rated 5 out of 5 stars

Ordered a load of mystery boxes for my under 7s end of season presentation. Ben delivered and then some. Some really great shirts that the boys loved including Borussia Dortmund, Feyenoord, Italy, Hol... See more

Rated 4 out of 5 stars

Nice idea, but the presentation misses the point and the execution really lets it down. It ticks the box if your buying for yourself but as a gift not so much. What arrived was simply a s... See more

Company replied

Rated 5 out of 5 stars

First time trying this for my son who is a bit fussy. I specified what leagues to avoid, his favourite and least favourite colours, and also that he doesn't like collars or buttons. He was blown away... See more

Company details

  1. Soccer Store

Written by the company

How it works - 1. choose the mystery box you want - 2. pick your size - 3. Choose any teams/ leagues you want to avoid - 4. Order your mystery shirt - 5. Unbox our unique mystery shirt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 5 out of 5 stars

Ordered for my Son and delivery was…

Ordered for my Son and delivery was fast , the shirt received (New York Red Bull) was great quality, packed in a nice little box, I like the fact you can exclude certain leagues/teams as we didn’t want any U.K. shirts so that’s a bonus. I will definitely be ordering more as my son loves the surprise of opening the box to see what team he gets.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a load of mystery boxes for my…

Ordered a load of mystery boxes for my under 7s end of season presentation. Ben delivered and then some. Some really great shirts that the boys loved including Borussia Dortmund, Feyenoord, Italy, Holland, Spain, Real Sociedad and Al Hilal. Pick of the bunch was a retro limited edition Athletico Madrid shirt

3 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a top for my son on a…

I ordered a top for my son on a recommendation from my sister who has ordered numerous tops for her boys.I’m glad I did as the shirts are quality and it was great seeing my son’s face light up when he opened the box!
The customer service is the best I have ever experienced when ordering online.We had an issue with the first top as my son is very fussy, contacted Ben at Enigma and it was no problem returning it and getting another one sent.Unfortunately I made a mistake and ordered the wrong size!I contacted Ben again to ask about returning it, once again no problem and we received our third top!
I will definitely be ordering again.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

First time trying this for my son who is a bit fussy. I specified what leagues to avoid, his favourite and least favourite colours, and also that he doesn't like collars or buttons. He was blown away by the shirt, a genuine 2nd division Italian side, current season away kit. Still had the price tag of 95 EUR on it! His friends were very jealous! Will definitely be ordering again. Thank you!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and great…

Amazing customer service and great quality shirt.

Amazing choice of shirt, size was off and so easy and helpful to get that changed for the correct size. Couldn't recommend Ben and the team highly enough, many thanks

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Just that extra little bit

Ive been using enigma for over a year now received several shirts From Raja Casablanca to Atletico Bilbao, absolutely amazing service and very helpful and friendly if you need to contact them.

31 December 2025
Unprompted review
Rated 4 out of 5 stars

Great idea, but not gift-ready

Nice idea, but the presentation misses the point and the execution really lets it down.

It ticks the box if your buying for yourself but as a gift not so much.

What arrived was simply a shirt in a plain box with a small card stating the team name and the league. That’s it. No background, no story,
The “mystery” element isn’t celebrated at all — it’s just unexplained.

This would be massively improved by including a simple information sheet introducing you to the club and its colours.

The shirts themselves are good quality but the lack of presentation and storytelling means the product doesn’t live up to its potential. With a small amount of extra effort, this could be a genuinely brilliant gift.

19 December 2025
Unprompted review
Enigmafootball logo

Reply from Enigmafootball

Hi thank you for taking the time to leave such a detailed and honest review, we really appreciate it.

Your suggestion of including a club information sheet is a great one and something we are actively exploring as we improve the overall unboxing experience.

Thanks again for taking the time to share this. Feedback like yours helps us make Enigma Football better.

- Ben, Enigma Football

Rated 5 out of 5 stars

5 Star Service 5 Star product

We have been ordering football tops from Enigma Football for three years now. All together around 22 football tops and never had a problem at all. I contacted Ben and asked if i could change a top for another one. Ben jept me informed all the away through the process. A 5 star service will will be back for more.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Top quality all round

Top quality service, product, and great pricing.

Bought two mystery boxes for my son's birthday and has was really chuffed with what he got.

First class service and comms from Ben when I asked a question on email.

100% recommend and will be buying again.

Thanks!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I was a bit weary of this at first if I…

I was a bit weary of this at first if I am honest. But I definitely didn't have to be. I ordered my top on tuesday night had my top in my hand by Friday. I was absolutely thrilled to get what I received. I have now decided to take a monthly subscription out. If the service and the tops continue to be like this. One I will be only to happy to give this company 5 stars. I got the celta vigo away top from 24/25 season. All I can say is THANKYOU to enigma football shirts. Looking forward to receiving my next top

10 October 2025
Unprompted review
Rated 5 out of 5 stars

No problems in nearly 2 years

This company have been sending shirts for my son and i for over 2 years and I've never had a problem. The packaging is always spot on and delivery and payment are no hassle. Between us we have over 20 shirts, only one duplicate and that was an Italy national shirt! It is great fun for my boy and I to unbox the shirts and look into three teams they come from. What a great shout!!

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Every shirt spot on. My eldest son absolutely loves it every month when a box comes through the post. Feyenoord home and Celta Vigo away last 2 shirts. Absolute belters.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, ordered the wrong sizes (completely my fault). Emailed Ben and he changed the order no fuss. Most other places would’ve made me cancel and reorder which would’ve been annoying. On top of that I got some really sick and unique football shirts that I had never seen before! Would recommend!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Retro Mystery Boxes

First 2 Retro Mystery Boxes i received were top quality and great teams AC Milan Away Shirt 1995 and Inter Milan Away Shirt 1992.....will be getting a Retro Mystery Box again 100% cant wait to see what i get next.....

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Football shirt

Ordered a shirt and got a gorilas fc shirt who are they what a rip off my son bought it for me he was so disappointed

16 June 2025
Unprompted review
Enigmafootball logo

Reply from Enigmafootball

Hi Chris,

I’m really sorry to hear your disappointed with the shirt sent out. We offer a 60 day return/ exchange policy for all orders, so we can exchange this or refund it if you send it back to us. Please contact ben@enigmafootball.co.uk for the return details.

You can also request to only receive top 5 leagues etc using the teams to avoid box on our website for any future orders.

Many thanks,
Ben

Rated 5 out of 5 stars

Enigmafootball review

The packages comes on time and in good condition. The kits they send are good quality kits. This is my second time ordering from them. The first time I got a Rangers Home kit which I wear often. My second time, I decided to get a monthly subscription where I can get mystery kit every month for a cheaper price. For the people who likes football kits, I would really recommend buying from Enigmafootball.

4 June 2025
Unprompted review

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