I've wanted to learn english from british teacher who lives in The UK. My dreams come true because of British Council English Online Courses. Offline Class was hard for me whose schedule is alway... See more
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I've wanted to learn english from british teacher who lives in The UK. My dreams come true because of British Council English Online Courses. Offline Class was hard for me whose schedule is alway... See more
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Huge disappointment I mostly take private lessons. There are some good teachers, but many others are not attentive and show little interest in what I'm talking. Also the subscription system with fl... See more
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I have learnt a lot during group discussion and the class teacher always gave clarity on how to answer questions and phrases and vocabulary. Teacher's were friendly and they try by all means to make e... See more
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You can continue studying English at your own pace, selecting the class times that best fit your schedule. Each class brings together people from all over the world, allowing you to hear different... See more
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I feel good with the private classes and the different activities, thank you so much.

Reply from British Council English online courses

Reply from British Council English online courses
I have very bad experiences dealing with them and they need to improve customer service and supports.

Reply from British Council English online courses
I am happy with variety of topics, grammar, listening, reading and pronunciation exercises

Reply from British Council English online courses
It is good because the method is tested. Now I am retired but I like to improve my english

Reply from British Council English online courses
I recently booked my IELTS exam date through the British Council, based on a recommendation from my IELTS instructor. I was particularly attracted by the IELTS Ready Premium package and the special September Discount Bonanza.
However, it has been over 10 days since I booked my exam, and I still haven't received access to these services. I’ve heard that the British Council is experiencing technical issues due to the inundation resulting from the discount. If they were not prepared to handle the influx, it seems misleading to have attracted customers with these promises.
With my exam scheduled for October 5, it appears I may not benefit from the promised services due to these ongoing issues. Based on this experience, I would hesitate to recommend the British Council Nepal to others.

Reply from British Council English online courses
The model online, the teachers, the new gramatics aspects, like the stressed words or even new words, like spcey, bitter, nasty. It is my dailly “happy hour”

Reply from British Council English online courses
I like the way these exercises are prepared and I have gained more knowledge, particularly how to construct the sentences. I am enjoying doing it with My free time.

Reply from British Council English online courses
The class it was amazing I enjoyed 🤩

Reply from British Council English online courses
I like the Methodology, the teachers are kind and very professionals. To be able to interact with people from different continents makes the learning experience more valuable. I enjoy the classes very much, I find the subjects very interesting and useful. Thank you!

Reply from British Council English online courses
TIMO!!!
Estoy muy decepcionado con este curso. Después de comparar varios como Open English, Ef English live, UOC, UNED, escogí este por la seriedad de la escuela. Lo llaman curso online cuando en realidad son clases en directo online. No hay material de respaldo, ni curso paralelo, ni ejercicios de gramática, ni reedings, ni absolutamente nada aparte de las 5 ( 10 o 15 ) clases que te entran con tu paquete de suscripción. Tanta web, tanta história y no dejan claro ( seguro que a propósito ) una cosa tan obvia! Esto NO ÉS UN CURSO, esto SON CLASES SUELTAS con profesores EN GRUPO o INDIVIDUALES, menudo timo! Y nadie lo pone por ningún lado, me parece increible...
SCAM!
I am very disappointed with this course. After comparing several options like Open English, EF English Live, UOC, UNED, I chose this one because of the school's reputation. They call it an online course when in reality it's just live online classes. There is no supporting material, no parallel course, no grammar exercises, no readings, absolutely nothing besides the 5 (10 or 15) classes included in your subscription package. This is not a course; these ARE JUST ISOLATED CLASSES with teachers, either IN GROUPS OR INDIVIDUALLY!. What a scam! And nobody mentions this anywhere, I find it unbelievable...

Reply from British Council English online courses

Reply from British Council English online courses
Experience was good but there was one thing I attended 5 classes only i miss one class due to the sudden death of my uncle others i attended with the name of ghazalazaki or PakTurk Maarif

Reply from British Council English online courses
Thanks to the methodical materials developed by the British Council, I was able to strengthen my communicative abilities in English during the last year, which is very crucial for my work. When you study the prepared materials with thematic vocabulary for each topic, you won't be short on resources to help you enhance your English language proficiency during the lessons. Furthermore, the capacity to communicate with native speakers via language exchange networks has given rise to priceless chances for practical application and cross-cultural interaction. The opportunity to communicate with people in the language and the abundance of materials available have made learning English over the past year incredibly worthwhile and fulfilling.When you study the prepared materials with thematic vocabulary for each topic, you won't be short on resources to help you enhance your English language proficiency during the lessons. Furthermore, the capacity to communicate with native speakers via language exchange networks has given rise to priceless chances for practical application and cross-cultural interaction. The opportunity to communicate with people in the language and the abundance of materials available have made learning English over the past year incredibly worthwhile and fulfilling.
I am learning new vocabulary and grammar. I also get quick responses from customer support.

Reply from British Council English online courses
I started over a year ago and had a very good teacher until recently they gave me a very bad one who just read from the slides and couldn't even have a conversation with me. When I contacted customer support they just sent me an automated response. I have to cancel my subscription because the quality of teaching is not what it was.

Reply from British Council English online courses
I don't like that there were some teachers who only read the slides on the pptx
I don't like that the students were mixed in differents levels. In one group you can stay with begginers and advanced learners.
I don't like that you don't have a program based on grammatic skills
In general, the program have no order

Reply from British Council English online courses
Dear Revolut Customer Service Assistant…as per the message received from the British Council English Online, I would like to clarify that I requested a refund within 24 hours of paying for the course, which is basically something different, I was not buying a course for an EILTS TEST exam!!! ………. I bought a normal English language course to study English, that their sales manager was supposed to call me and never called me, neither by phone nor ever, that this has nothing to do with the rules of satisfied or not satisfied customers, here there is a serious communication error by the British Council English online that upon understanding that I was not on the right platform for a language course, they should have immediately contacted me and made me the right offer for a language course, reason that pushes me to declare it as an online scam, if someone wants an exam they say I want to take an exam or test, instead I wanted a language course and they took advantage of my trust and ignorance on the web, believing that it was an English language course and my good faith, Please help me get a full refund because it was a completely different service!

Reply from British Council English online courses
Very pathetic experience.
I have asked to refund no response received.

Reply from British Council English online courses
Charged for rescheduling which was initiated by the exam center. No response post providing the evidence. Bunch of cheats.

Reply from British Council English online courses
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