This review is for Rose Williams, who has been extremely efficient, kind, and helpful from the start. We are very impressed with her knowledge in this field and the way she has handled explaining... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
In the late 1990′s the energy market regulators and the UK government decided to stop the monopoly that British Gas and the regional electricity companies had in the UK. They “deregulated” the energy markets meaning other companies could supply gas and...
Contact info
SUITE 3, 74-76 FIRHILL ROAD, G20 7BA, Glasgow, United Kingdom
- 01414061575
- alia.sikander@energypricesdirect.com
- energypricesdirect.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam Patel has advised our Charity…
Sam Patel has advised our Charity helping us to save money. He demonstrates a great effort to help us and he also has knowledge about the best suppliers
STEVE SMITH & SAM PATEL
Knowledgeable and informative, has helped our community centre avoid crippling energy rate increases, and means I can hang up confidently on other companies' cold callers knowing that our energy needs are being carefully monitored for the best deals
EPD and Sam Patel - The perfect team…
Have dealt with Sam Patel over a number of years and he is always one step ahead of the price increases and makes sure you get the best deal out there. Just recently he mentioned he could find a good deal for water rates as well as energy. Have just changed our water contract over and the increase we were facing from our then current supplier has been eliminated. Sam is a friend and a reliable helpful contact who will save you money wherever he can. You can trust him. He always rings when he says he will even though he is in India.
Great service from Ranish
Just recently started our EDF contract. Ranish, on their team was incredibly helpful with our quote. He was very polite, kind and went the extra mile to help us. Great service!
I found Kevin very helpful
I found Kevin very helpful in getting a range of quotes for our business account. He called back at the time agreed and was always polite and courteous. The quotes were acceptible and so far the switch has gone ahead seemlessly.
Don’t do business with them
Don’t do business with them. I spoke to Dimpal few weeks ago about my prices that too high. She told me I agreed about prices and told me she can provide call details. But now i asking for call details she said she can’t provide. They’re just lying. And every time same person changing names and saying that person not available. But I will sit and tolerate will go further action.
I have dealt with Sam Patel…
I have dealt with Sam Patel representing Energy Price Direct Ltd in obtaining the best deals for our gas and electricity accounts.
I’ve been totally satisfied with Sam’s professionalism and commitment and follow up in getting the best deals for us as an organisation.
I’ve got no complaints with the service that I’ve received from him and look forward to dealing with him in the future
Sam Patel - energy prices direct
I've dealt with Sam Patel for many years and he has negotiated and set up a lot of contracts for the charity I work with. All of them have saved us money and he has explained the pricing clearly. He has also ensured that we have paid the correct vat and completed all the necessary paperwork on our behalf.
He always responds immediately to questions and passes on information within the timescale we've agreed.
He sets out clearly the various costs over the contract period and is open about the commission he receives.
Sam Patel Very good
Sir. Sam Patel is very good, helpful, knowledgeable, enthusiastic and willingly to help.. I Salute you Sir. All the best
Sunny was very pleasant and helpful
Sunny was very pleasant and helpful. He came up with a competitive quote for our church electricity supply which we have accepted. He explained everything clearly and the process for setting up the new contract was straightforward and undertaken online.
Grateful
Good prices but more importantly plenty of post-sales customer support from Karen, our agent.
Brilliant
Brilliant. Contract sorted quickly and efficiently. Anshul did a splendid job.
Helped me find the best price
I was contacted by Kevin when I was due to renew my energy contracts. He helped me find the best prices and in the end I went with him for electricity and gas. I would definitely recommend him.
Based on recent experience for the renewal of energy contracts…
Based on recent experience for the renewal of our gas and electricity contracts we can highly recommend Energy Prices Direct Ltd. and in particularly mr. Henry Davies with I was dealing with. Clear and responsive to our questions resulting in market related new contracts.
Absolutely professional
Absolutely professional. I am happy with the ways and manner with which the product was presented and the forecast estimate increase in energy rate in the real world and giving enough information to make an informed decision regarding extension of energy consumption and renewal of contract.
Excellent service from Lilly.
Excellent service from Lilly, fast and efficient.
The agent was very helpful
Anshul was very helpful. On occasions emails were not answered in a timely manner and arranged telephone call times not kept or made at different times which were inconvenient for me. Appreciate the service as someone else does the research.
John Marshal helped me get a better…
John Marshal helped me get a better price for my gas and electric and helped me with the process.
Excellent service.
Many Thanks
Excellent 5 star service
Kevin was amazing and helped me find…
Kevin was amazing and helped me find much cheaper prices. Kevin was very helpful, polite, patience and went above and beyond to help with my new energy contracts.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








