Anthony has been great, he is always on hand to arrange my renewal but really pleased with the service after that, he doesn’t leave you after you have signed the contract. Not many brokers have a good... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would normally be skeptical about companies that offer to help with your energy, however I am very happy so far with how things have been. Charles has been my main point of contact and I cannot faul... See more
What a great experience I have had with an honest Mr. Mark Steer, grateful for the knowledge given and the brilliant saving our company had made by using Energy Bureau. This industry is harsh, and a... See more
I been using Mark Steer for more than a few years. I have always received a 5 star customer service. He is very honest, approachable, helpful and knowledgeable. I will continue to always reach out to... See more
Company details
Information provided by various external sources
At Energy Bureau, we pride ourselves on developing business energy services that benefits you and your business best. With support and hassle-free management of your business gas and electricity, our aim is to compare energy providers and find the best rates that will not only reduce your energy overheads, but ensure you’re making the most of the tariffs and services available to you.
Contact info
Unit C, Grange Business Park, Enderby Road, Whetstone, , LE8 6EP, Leicester, United Kingdom
- 0800 130 3412
- info@energybureau.co.uk
- energybureau.co.uk
4.7
Excellent
664 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Don't look any further for your energy broker needs
First time using an energy broker for commercial energy and couldn't have wished for a better experience with Mark Steer. Excellent communication throughout, talked me the process, answered all questions promptly and above all saved me a packet on my costs. Whole process took less than 24 hours.
Would not hesitate to recommend Mark Steer and the Energy Bureau
25 July 2025
Unprompted review
Reply from Energy Bureau
Hi Jack
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Exceptional Service
Exceptional Service from the EnergyBureau Team.
Managing our complex portfolio of business energy contracts would be a nightmare without the expert support of Anthony McClintock.
Anthony consistently exceeds expectations by proactively monitoring market trends, analysing our contracts, and delivering strategic advice that aligns with our business needs.
24 July 2025
Unprompted review
Reply from Energy Bureau
Hi John
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Friendly and easy to deal with
Friendly and easy to deal with. Quick results!
22 July 2025
Unprompted review
Reply from Energy Bureau
Hi Kirsten Inverarity-Boyd
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
good customer service from my advisor…
good customer service from my advisor Michael.
I was not the easiest person to pin down but Michael gave me the time i needed and all the information was given that i requested.
17 July 2025
Unprompted review
Reply from Energy Bureau
Hi Mr Ian Thornton
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
New Details
Anthony followed me through every step to make sure the changeover was seamless. Very thorough in everything he did.
16 July 2025
Unprompted review
Reply from Energy Bureau
Hi Mike
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
It was a delight working with Charles…
It was a delight working with Charles Pallett to secure my energy deal. He was tenacious in ensuring I got the best rates, and even managed to sort out the change of tenancy for me. An absolute credit to the industry and to your organisation. His professionalism, demeanour and general attitude was extremely refreshing in an industry which often feels very pressured.
2 July 2025
Unprompted review
Reply from Energy Bureau
Hi Cam Baird
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Very Good service
Very Good service. An option was given with price comparison.
26 May 2025
Unprompted review
Reply from Energy Bureau
Hi NEHAL DAVE
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Thank you
It has been a pleasure working with Charlie Pallet on the renewal of our gas contract. He offered us the best possible price, used no high-pressure sales tactics, and was respectful of our time—no constant phone calls or pushy follow-ups.
23 June 2025
Unprompted review
Reply from Energy Bureau
Hi Bianca Tibbett
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Mark Steer contacted me regarding our…
Mark Steer contacted me regarding our energy renewal. He was really helpful, not pushy and contacted me when I requested. We are now on a better rate for both Gas and Electricity.
9 June 2025
Unprompted review
Reply from Energy Bureau
Hi Hayley Rowlinson
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Contract Renewal - Mark Steer
Mark Steer contacted me regarding our business contract renewal for gas and electric through British Gas.
Mark got us on a much better tariff saving the company a decent amount of money, he was fast acting, answered all my questions and explained things that I didn't understand. He has been extremely patient today when we had a few issues with getting the contract signed.
Thank you Mark, you have been brilliant!
19 June 2025
Unprompted review
Reply from Energy Bureau
Hi Lucy Jones
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Sam has always been great giving me the…
Sam has always been great giving me the full picture and seeing what is best for my situation.
17 June 2025
Unprompted review
Reply from Energy Bureau
Hi Caroline
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Mark Steer
Used Mark to help manage both my care homes utilities and get them contracted in a easier manner. Mark was fast acting and very helpful. Communications excellent and managed all outstanding issues quickly.
18 June 2025
Unprompted review
Reply from Energy Bureau
Hi Ryan Delpinto
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Good service, prices and not too pushy
Michael Facer was helpful and informative, and not too pushy. They got us a good price for gas and electric for our business, fixed for 3 years.
17 June 2025
Unprompted review
Reply from Energy Bureau
Hi Julia Crabtree
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Very helpful service
Harj was an exceptional person who went above and beyond to help me. Although the process was challenging, he made it smooth and stress-free by handling everything—from finding the best supplier to managing the entire process from start to finish.
9 June 2025
Unprompted review
Reply from Energy Bureau
Hi Christy Thomas
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Mark will not leave me alone
Mark will not leave me alone, constantly calling and emailing asking for me when I've told him I'm not interested. Massively unprofessional company.
10 June 2025
Unprompted review
Reply from Energy Bureau
Hello Matthew Smith
We are sorry to hear you are unhappy with the service. We would like to investigate your case further however we do require further information.
We have requested this through Trustpilot - please could you respond to enable us to look into this for you.
Kind Regards
Energy Bureau
Rude sales person suspected scam
5 June 2025
Unprompted review
Reply from Energy Bureau
We hope you're doing well!
We’d really appreciate it if you could share a bit more information about your recent review to info@energybureau.co.uk. We work with tens of thousands of business consumers, and as you can see from our many other reviews, it’s quite rare for us to receive negative feedback.
Unfortunately, we’ve had trouble finding any details from your Trustpilot review that match an account we manage.
We’d love to help if we can, so any extra details you could share would be really helpful.
Best wishes
Keith Hopper is amazing!
Keith Hopper is amazing!! He has managed to save me £7k a year on my gas and electricity bill!!
Really professional, friendly and efficient service from him.
I couldn’t be happier!
28 May 2025
Unprompted review
Reply from Energy Bureau
Hi Consumer
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Was sceptical at first
Was sceptical at first, but Keith did all of the leg-work to get some very good deals for the next 3 years. Would recommend
15 May 2025
Unprompted review
Reply from Energy Bureau
Hi Verity Giggal
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Highly recommend!
I have been working with UK Energy Bureau for a number of years now, and the team has been absolutely amazing in being on hand for any and all queries. In particular, working with Keith H has been a pleasure to deal with.
Highly recommend!
30 April 2025
Unprompted review
Reply from Energy Bureau
Hi Megan
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
Cheryl was very warm
Cheryl was very warm, willing and ready to answer any questions and very helpful.
Very knowledgeable in the areas of insurances and reassured my doubts and offered simple and clear answers. People like Cheryl are a great asset to any firm. Good luck in her chosen vocation and career. Best wishes
14 April 2025
Unprompted review
Reply from Energy Bureau
Hi Paul Chelliah
Thank you for your kind words about your experience with Energy Bureau! We’re delighted to hear that our services have been valuable to you. Your satisfaction is incredibly important to us, and we’re constantly striving to ensure we provide the very best experience. 🌟
We’re excited to continue serving your business needs and are fully committed to delivering top-notch service for years to come. 🚀✨
If you have any additional feedback or if there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!
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