While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Definitely the worst energy company on…
Definitely the worst energy company on the planet. Do not use - they completely rip you off. their billing is completely unreasonable and customer service non-existent. AVOID!
Terribly bad experience with Energya vm
Terribly bad experience.
Everything is unclear on purpose.
Customer service is arrogant and not at all able to help.
A company without any respect for customers.
A company without any respect for it's customers. Service absolutely a big 0.
Proposing cheaper rates which are in fact more expensive. On the phone very impolite. Just hanging up on their customers.
Never response at your emails you sent. Telling you that they never received your emails. It's not in their computer. Only you get their very expensive bills on that same email? LOL.
Not a trustful company.
Never subscribe with them. Having horrible experience with them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








