Endless Guidance Reviews 248

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, finding them to be of high grade and exactly as pictured. Many appreciate the beautiful packaging and the variety of items available, often noting that the products make a positive difference. The team is frequently praised for being helpful, friendly, and knowledgeable, making customers feel valued. However, some people were dissatisfied with the delivery service, experiencing significant delays or non-receipt of orders, even after paying for express delivery. There were also instances where items arrived damaged or were smaller than expected, leading to disappointment. A few customers also mentioned issues with customer service responsiveness, receiving only automated replies or no communication regarding their orders.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the good quality products, beautiful... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast and free next-day... See more

Order

Users describe ambiguous interactions with order. While some customers praise the quick delivery, with orders... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high-grade crystals, describing... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the kind, friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the crystals from this shop are by far the best value for money I have experienced in my time of crystal collecting. Arrive in beautifully gift wrapped condition and look exactly as sho... See more

Rated 5 out of 5 stars

Team are very helpful on the live chat. Crystals arrived exactly as pictured in reasonable time with free delivery service. I will order spiritual decor from here again in the near future. Ps thank yo... See more

Rated 5 out of 5 stars

Bought a large Himalayan salt lamp. Beautiful lamp, the plug unfortunately was broken in transit but a replacement was sent out the next day. I communicated with Megan throughout my transaction who I... See more

Rated 5 out of 5 stars

I ordered the crystal advent calendar reduced from £170 to £85 so quite expensive, then I read the reviews and panicked! I emailed the company as the gift was obviously time sensitive , I ordered it S... See more


Company details

  1. Gift Shop

Written by the company

Endless Guidance offers premium one of a kind crystals, a huge collection of small and unique crystal gift ideas & spiritual decor!


Contact info

3.9

Great

TrustScore 4 out of 5

248 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful

Happy with my purchase, it looks absolutely beautiful.
Thank you so much.
I will definitely be using your website again for sure :)
Fast delivery and item as described.

1 April 2022
Rated 1 out of 5 stars

It’s not worth the bother you never get what you order.

It’s not worth the bother, I have order 2 different items from this company and have been very disappointed, both my orders have been completely different so I am very disappointed, they have a get out clause that says that what you order may not be the same as in the photograph, a very bad example of customer relation, don’t wast your money,

11 March 2022
Rated 5 out of 5 stars

Lovely crystals.

I bought these crystals for my Granddaughter, as she has recently taken an interest in crystals. They are very nice & come with a gift box. I can’t wait to give them to her. Highly recommend.

5 March 2022
Rated 1 out of 5 stars

I beg for you not to order here

I beg for you not to order here
The crystals that were delivered are 30x smaller than shown in photos, paid £5.50 for delivery but says on the box it was only £3 to send it. I paid for a £43 order and got £10 worth, I want a refund but they said not possible SCAM

12 February 2022
Unprompted review

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