I have written a good review before.
I have written a good review before.
This was a while ago but I just remembered.
It's good for the price. I remember the server being a bit on/off, but what can you expect from such a cheap price?
There's a bit of a language barrier because I don't speak spanish. But one time, my server was due to renew (automatically, as they have stated) but it didn't. I opened a ticket and a staff member (can't remember who) told me to create a new server, so I did. I then assumed that the next one wouldn't renew, but I forgot about it... until like 3 months later when I checked my transactions I found that I was being double charged, as both servers were renewing automatically.
I opened a ticket but they were quite dismissive. It's in their policy that there are no refunds, however it is certainly wrong to not refund at least something in a situation like this. I assume there's a no refund policy to stop people from buying servers, seeing they don't like the quality, or just using it for a week then telling them they want a refund. But this is scamming. It's different. They refused to budge no matter how much I spoke to them and I eventually gave up, because there's not much I can do about it.
Happened sometime last year, july/august/september 2023.
I would give 2 stars instead of 1 because the server quality was quite good, but I have written a good review before, as I stated previously, and I don't want to change it because it's true.
They only post their 5 star reviews on discord, so I know not many people will see this, but be careful when buying a new server, and remember to cancel the renewal when you're done.
1 August 2023
Unprompted review