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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and dedication, highlighting how counselors tailor sessions to individual needs and provide excellent advice. Many appreciate the organized, step-by-step system that simplifies the college application process, making it less stressful. The service is frequently described as exceptional, with customers noting the detailed feedback on essays and the proactive support in navigating complexities. The user experience with the platform and app is also highly regarded for its organization and ease of use. However, some people were dissatisfied with the level of support and guidance, feeling that the counseling approach was too passive and that they had to drive the process themselves. A few reviewers mentioned that the feedback on essays was generic or focused only on grammar, and some felt that the sessions were too short. There were also isolated concerns about sales approaches and the delivery of certain additional services.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the counselors for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is flexible,... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting the dedication, patience, and support... See more

Application

People report positive experiences with the application process. Customers found that the platform and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Empowerly was recommended to us by friends and so far our journey has been good. Sophie, our son’s counselor has catered the sessions to our liking and that is working out for us. The resource team at... See more

Rated 5 out of 5 stars

We are still at the beginning of our daughter's journey given she's a Sophmore. So far, we are very pleased with Empowerly and Sophie. They took the time to consider our needs and fit us with the rig... See more

Rated 5 out of 5 stars

As a parent of 3 in high school I was becoming very overwhelmed with the college application process in general. Empowerly has a step by step system customized to each student to keep us organized an... See more

Rated 5 out of 5 stars

Empowerly has been incredibly helpful through this very stressful process. I honestly don’t know how I could’ve done it myself without them. The writing team is amazing at giving detailed feedback and... See more


Company details

  1. Career and Education Provider

Written by the company

Empowerly helps students reach the next step of their higher education journey through holistic, data-driven service offerings that go beyond the application process.


Contact info

4.8

Excellent

TrustScore 5 out of 5

458 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

As a senior's parent in high school

As a senior's parent in high school, the college admissions process felt overwhelming at first, but Empowerly truly made it a smooth and rewarding journey. From the very beginning, their team provided personalized guidance that helped us feel confident and prepared every step of the way.

One of the standout aspects of my experience was working with Shahrukh, one of Empowerly's incredible counselors. Shahrukh not only brought a wealth of knowledge and expertise to the table but also had a way of making both me and my kid feel at ease. He was always patient, approachable, and genuinely invested in my success. His ability to break down complex application strategies into manageable steps was a game-changer for me.

What really stood out was how Shahrukh provided us the confidence they needed during this process. He took the time to address their concerns, answer their questions, and ensure they felt involved and reassured. Knowing that our kid and was supported by someone so experienced made all the difference.

Thanks to Empowerly and Shahrukh’s guidance, I was able to craft a strong application that truly reflected who I am. I’m thrilled with the results and couldn’t have done it without their help. If you’re looking for a team that genuinely cares about your success and goes above and beyond, I highly recommend Empowerly!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

We had a really great experience…

We had a really great experience working with Empowerly. Especially our Counsellor Shahrukh has been extremely valuable resource for us. My son has been very comfortable working with Shahrukh. Shahrukh has been very professional and disciplined. There hasn’t been one occasion even where Shahrukh hasn’t supported us through these last two years. The Empowerly teams (Adcom, Resource query, and Essay review) has been great as well.

My son has done his November application submissions and now working on UC and Ivy League applications. I hope our experience continues to be great.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly Useful Service

The Empowerly Service has done an excellent job adapting my application to meet the expectations of some of the most selective schools in the country. Empowerly helps turn a clandestine process into a straightforward exercise of drafting and editing. You sincerely will not be aware of what you are missing from your application without professionals to step in so this is a must for those willing to do what it takes to be accepted into the elite institutions.

31 October 2025
Rated 5 out of 5 stars

Great Experience with Empowerly Counseling

Working with Empowerly has been a great experience! I've learned so much about the college admissions process and how to refine my application. Katharine has been a great help in strategically choosing activities and making the process as seamless as possible.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Empowering students to showcase their unique strengths

Shahrukh from Empowerly has been an invaluable resource for us over the past year. At first he was able to help us understand the college application landscape and develop a roadmap for our daughter's academics and and extracurriculars. He has taken a very realistic and personable approach that allows us to not get overwhelmed. As he has learned of our daughter's strengths he has encouraged looking at options that allows her to anchor on those strengths. He is always available over email to respond to our questions and open to having sessions as we see the need. Thus far we are satisfied with the guidance provided.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Katharine Chu at Empowerly has been an excellent college counselor for me over the past 3 years. She has provided me with a lot of help with reviewing college essays, planning activities, and simply guiding me through the college application process in general. Outside of Katharine's help, Empowerly's services like Essay Editing, Resource Questions, and even formal revisions by former admissions officers have been super useful. Overall, I would give my experience at Empowerly 5 stars and sincerely recommend Ms. Chu and Empowerly in general for any high schooler.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Empowerly Made My Daughter’s College Journey Stress-Free

Empowerly has been truly outstanding in supporting my senior daughter throughout her college admission journey. Their team and our counselor provided exceptional guidance at every step — from helping her build a strong application strategy to offering thoughtful feedback on essays, resumes, and supplemental materials.

What stood out most was their personalized approach. They took the time to understand her goals, strengths, and interests, and matched her with advisors who were not only knowledgeable but also incredibly encouraging. The consistent communication, timely follow-ups, and genuine care made a stressful process feel manageable and well-organized.

Thanks to Empowerly’s expertise and dedication, my daughter felt confident and well-prepared in submitting her applications. I truly appreciate their outstanding service and highly recommend Empowerly to any family navigating the college admissions process.

13 November 2025
Unprompted review
Rated 4 out of 5 stars

It has been great

It has been great. We were able to assess multiple mentors and selected the mentor that worked best for us.
Value the inputs provided by our mentor

12 November 2025
Unprompted review
Rated 4 out of 5 stars

What we liked with Empowerly

We've had a really great experience with Empowerly overall. My son's coach, Lara, has been absolutely amazing—she’s incredibly detail-oriented and has guided him through so many important parts of the college process. From choosing schools and writing essays to understanding merit vs. need-based aid, she’s helped him feel confident and organized every step of the way.

The only reasons I didn’t give a full five stars are a couple of small things. In the beginning, we were told my son would have unlimited email access to his coach, but later found out that communication time is actually capped at 45 minutes. Also, we felt the final AdCom review could’ve offered more in-depth feedback or suggestions—it seemed a bit light considering how valuable that input could be.

Even with those minor issues, I’d definitely recommend Lara and Empowerly to any student navigating the college admissions process.

12 November 2025
Unprompted review
Rated 4 out of 5 stars

Great for College Help

Empowerly has been a great help so far for my college journey. The thing that has most stood out is the amount of resources that their website provides. They have an extensive list of internships, good accepted essays to learn from, accepted profiles of individuals, and 1 on 1 meetings with counselors that are there to help you at every step. Their support team is also great, responding back within minutes to try to help your needs. So far, my experience with Empowerly has been really impactful.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Essay Editing Services

Empowerly essay editing services are great! I worked with Katharine Chu and Ruth Nakaar--both were great in providing feedback on how to improve my essays and make them stand out. They changed my mindset about a lot of things in regards to the admissions process. Highly recommend their essay services to any juniors/seniors.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Super Helpful

My counselor Katharine Chu was super helpful with all of my essays! Really appreciate it!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing for college admissions and more!

Empowerly has been one of the best resources I've used for college admissions! The college counselors on the Empowerly team offer amazing feedback and truly care for the students' success, taking detailed and extensive looks at my admissions profile and offering detailed feedback that bolstered my academics, essays and activities dramatically. The Empowerly score provided great feedback into combining all of my admissions aspects holistically and allowed me to point out areas of strengths and weaknesses. Their essay editing team has been top notch with quick turnaround times and extensive feedback. Most of all, the Adcom feedback is where Empowely shined for me as the ability to get real time feedback through mock admissions reviews offers the closest and most realistic feedback to college admissions thus far. In a world where obscure and blinding advice runs rampant across college admissions, Empowerly breaks through these barriers and allows their students to succeed. Overall, Empowerly has been an awesome college admissions resource that I would highly recommend!

8 November 2025
Rated 5 out of 5 stars

Ashley McNaughton worked with my son to…

Ashley McNaughton worked with my son to narrow down his list of schools and prepare his application. She was incredibly helpful providing feedback and guidance on writing his essays. We worked quickly on a tight timeline, and Ashley was quick and thorough and gave us everything we needed as a true professional. I highly recommend using her and Empowerly.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

From Stress to Success: A Huge Thank You to Mr. Ronnie Medure

We’re incredibly grateful for the amazing support and guidance from Mr. Ronnie Medure, our college application counselor from Empowerly.

From the start, Ronnie helped us stay on the right track—setting clear timelines, organizing every step, and making sure no detail was missed. His structured approach turned what could have been an overwhelming process into one that felt focused and manageable.

What really stood out was how collaborative and creative he was when it came to essays. Ronnie has a special gift for bouncing ideas around and helping students find their most authentic voice. He doesn’t just edit—he listens, challenges, and refines until each piece truly reflects the student’s story and strengths.

Thanks to his guidance, we were thrilled to receive an ED offer from the University of Chicago—a dream come true!

Ronnie is the kind of counselor every student hopes for: strategic, insightful, and genuinely invested in helping you reach your best potential. We couldn’t have done it without him!

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with Empowerly

I have really enjoyed working with my counselors as well as the essay editing team. Their help throughout this process has really allowed me to strengthen my essays overall. I definitely could not have gone through this experience without Empowerly.

9 November 2025
Unprompted review

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