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United States
I have not received my order. It was a gift and I'm so disappointed. Could someone please let me know what's going on. The money was taken from my account but I haven't received a confirmation no. and I have a very disappointed Grandson. Can you please help me to resolve this or refund my money. Please.
It was not a good experience. Still waiting for our product. Pretty sure this is a scam.
Not happy with the delivery time. It sat in Jamaica, NY FOR 3 days, then was shipped back west, when I live in NY. It is ridiculous for the shipping method..
Good and fast service haven't received anything yet so don't know about the quality
I bought 4 of the “Be the Witch you were meant to be” for myself and my three best friends. The mugs were even better than I expected! Beautiful ❤️ Perfect
I got my mother a ornament from Gossby, sadly they didn't have a "like father like daughter" option to match one for my mom. So I came here. The quality of these is very poor when compared to the Gossby ones. My first ornament was very blurry, so they resent it with 30% off. The next one was still blurry but they zoomed out of the photo so it was just small and harder to see? Safe to say I'm just embarrassed to give it to my dad.
Update: following my above review and another email to customer service I was offered to have my ornament on aluminum like Gossby does. The quality and the clearness was much better and I feel happy giving it to my father. I am just very sad it wasn't an option from the beginning. Hopefully they look at the 3 different ornaments and see the huge difference in quality that was sent to me. I'm only giving them 2 stars now due to the awesome customer service.
I love the cups that I ordered. They are perfect in colour and just as displayed on the computer screen. All the girls loved them ! They were good quality cups and printing perfect. I had an issue with delivery but this was not Empiregifts fault it was the mail mans. But they responded promptly to my concerns within 24hrs. Amazing service and I would highly recommend.
Poor communications about delivery status and long time waiting for parcel...which I am still awaiting!
Reply from The Vangelis
Dear Teri,
Thank you for your feedback! We checked our system and the tracking shows your order is delivered on 30 of August.
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92748902477148553019617450
Could you please check your mailbox again and let us know via email support@empiredgift.com ?
Our customers are our highest priority and Your feedback is important to us.
We are looking forward to hearing from you.
Best regards,
Jennifer from Empired Team
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