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3.4

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 5 out of 5 stars

Excelente plataforma de envios

Excelente plataforma de envios, con los mejores precios en envios nacionales y e-comerce . Ojo ellos no son la paqueteria ni operan las entregas, pero su atención te ayuda bastante con tus incidencias, lo recomiendo al 100

15 September 2025
Unprompted review
Rated 1 out of 5 stars

¿Vas a usar Emissary para tu negocio? Léeme antes de cometer ese error.

No la recomiendo para negocios serios.

Después de lidiar con ellos por un tiempo, puedo decir que Emissary no está listo para manejar operaciones con alto volumen.
Tal vez para alguien que envía un par de paquetes al mes funcione... pero si haces envíos constantes y en grandes cantidades, te va a costar caro.

La atención al cliente es lenta, confusa y nada profesional. Dicen que van a resolver, que están revisando el caso, pero todo se queda en palabras.
Pasan los días y nadie se hace responsable de nada.

La verdad, se siente como si no hubiera nadie al mando. No hay procesos claros, ni seguimiento, ni urgencia para atenderte. Y cuando se trata de paquetes extraviados o robados, simplemente se desaparecen.
No te apoyan, no dan soluciones reales.

Y lo más grave es que no es un caso aislado. Es un patrón. Lo he vivido más de una vez.
Así que si te importa dar un buen servicio a tus clientes y no perder tiempo ni dinero…
Emissary no es el camino.

30 November 2025
Unprompted review

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