The service was quick, no complains. The umbrella I bought (Sonnenschirm) is practical to open and close, but somehow the quality does not look so fantastic. In the picture, I thought the fabric would... See more
Company replied
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See what reviewers are saying
I ordered 2 x 30m warm white outdoor light for Christmas deco which is actually white but matched also, and 2 deliveries with 3 extra warm white, which mega beautiful and bright. Delivery arrived f... See more
Company replied
We ordered a Glorious tree 2m10cm and it fit perfectly into our home. The quality seems great so far and it looks very realistic. The delivery was also very fast, i believe it arrives in two days. I c... See more
Company replied
The quality of the muslin sheet was disappointing and had little fussiness all over it. I returned the item, and according to the tracking, they received it on the 22.6. However, they still hadn’t pro... See more
Company replied
Company details
- e-Commerce Service
- Children's Furniture Store
- Christmas Store
- Home Goods Store
- Linens Store
- Outdoor Furniture Store
About Eminza
Written by the company
Fondé en 2011, Eminza est une boutique en ligne dédiée à la décoration intérieure et extérieure. Pensé pour rendre l’esthétique, la durabilité et le confort accessibles à tous, Eminza propose une sélection de produits inspirants et régulièrement renouvelés, du linge de lit chaleureux au mobilier outdoor design, sans oublier les meubles et la décoration de Noël.
Alliant les dernières tendances à des prix justes, Eminza s’engage à accompagner ses clients dans la création d'un intérieur qui leur ressemble, chaleureux et unique. Grâce à sa logistique performante, son service client bienveillant et son attention portée à l'éco-responsabilité de ses collections, Eminza transforme chaque maison en un véritable foyer, avec toujours la même idée en tête : rendre la vie plus belle à ses clients.
Les avantages Eminza
Les équipes d'Eminza travaillent ensemble pour répondre au mieux à vos besoins.
Service Client à votre écoute
Retour Gratuit
Expédition le jour même
Paiement sécurisé
Contact info
3 rue des Bouvières, 74940, Annecy-le-vieux, France
- eminza.ch
Vos coups de cœur déco à prix doux
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Eminza
Dear Customer,
We regret that the shade did not meet your expectations based on the picture. Your feedback is important to us and will help improve our visuals. Please contact us for any further assistance.
The Eminza Team
Quick & easy to deal with
I was very happy how you got everything ready and going quickly. I am happy with the product I purchased. The only negative side was the plugs that were on the Christmas guirlande that I ordered were not conform to the country I live in and I had to buy adapters but that wasn't too much of an issue. My lights are up twinkling on my balcony.
23 November 2025
Reply from Eminza
Hello,
We appreciate your positive feedback and are glad to hear that your order was processed efficiently. We apologize for the inconvenience regarding the plug compatibility. Please do not hesitate to contact us for any further assistance. We wish you a wonderful day.
The Eminza Team
Excellent christmas tree with warm…
Excellent christmas tree with warm white light. Timely and smooth delivery.
23 November 2025
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour positif concernant notre sapin lumineux. Votre satisfaction est notre priorité. Nous restons à votre entière disposition pour toute question.
L'équipe Eminza
Good quality.
25 November 2025
Reply from Eminza
Hello,
We appreciate your positive feedback regarding the excellence of our products. Should you have any inquiries, please do not hesitate to contact us. We wish you a wonderful day.
The Eminza Team
Not much to say
Not much to say, really. The product met my expectations, and it arrived on time. No reason to be unhappy.
20 November 2025
Unprompted review
Reply from Eminza
Hello ,
We are pleased to learn that your order fulfilled your expectations and was delivered promptly. We remain at your full disposal for any inquiries. Wishing you a wonderful day.
The Eminza Team
Very bad quality for high price
The product arrived was very dirty. I had the impression that it had already been used. While the idea is nice, it is of bad quality, not stable and the price of CHF 199 asked for it is exagerated. I expected a much higher quality for that high price. This is why I am disappointed about this product.
20 November 2025
Reply from Eminza
Dear Customer,
We regret that the item did not meet your expectations and appeared in an unsatisfactory condition. Your feedback regarding quality and pricing is taken seriously. Please contact us for assistance with this matter.
The Eminza team
good quality well packed beautiful and…
good quality well packed beautiful and sweet touch quick delivery
21 November 2025
Reply from Eminza
Hello ,
We are delighted to learn that our product and service met your expectations. Your satisfaction is our priority. Please do not hesitate to contact us for any further assistance. We wish you a wonderful day.
The Eminza Team
Reply from Eminza
Hello,
We appreciate your positive feedback regarding the quality and shipping experience. We remain at your full disposal for any inquiries. Have a wonderful day.
The Eminza Team
Vers happy with the product received.
11 November 2025
Reply from Eminza
Bonjour ,
Nous sommes ravis que le produit ait répondu à vos attentes. N'hésitez pas à nous contacter pour toute demande supplémentaire. Nous vous souhaitons une excellente journée.
L'équipe Eminza
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour positif concernant la qualité de notre article et le délai de livraison. Nous restons à votre entière disposition pour toute question.
L'équipe Eminza
Very professional and speed delivery…
Very professional and speed delivery although sometimes items arrive slightly broken and you need to fix them with silicone. As far as returning items are concerned, Eminza staff are extremely helpful and they their best to get reimbursed.
5 November 2025
Reply from Eminza
Hello,
Thank you for highlighting our prompt service and the support provided by our team during returns. We regret any inconvenience caused by product condition and appreciate your understanding. We remain at your disposal for any further assistance.
Best regards,
The Eminza Team
Everx thing was ok
4 November 2025
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour positif et sommes ravis que tout ait répondu à vos attentes. Nous restons à votre entière disposition pour toute question.
L'équipe Eminza
Reply from Eminza
Hello ,
We are delighted to learn that the fabric, design, and standard met your expectations. Your loyalty is greatly appreciated. We remain at your full disposal for any inquiries.
Best regards,
The Eminza Team
Not much to say
Not much to say. The product I bought seems to be what I expected. No delay so no reason to be unhappy
31 October 2025
Reply from Eminza
Hello,
We are pleased to learn that your order met your expectations and arrived promptly. Should you require any assistance, please do not hesitate to contact us. We wish you a wonderful day.
The Eminza Team
Fast and perfect
29 October 2025
Reply from Eminza
Hello,
Thank you for your positive feedback regarding the promptness and quality of our service. We remain at your full disposal for any inquiries. Have a wonderful day.
The Eminza Team
the product is as I order and was…
the product is as I order and was carefully packed.
the material is what I expected.
25 October 2025
Reply from Eminza
Hello ,
We appreciate your positive feedback regarding the condition and quality of your purchase. Your satisfaction is our priority. We remain at your full disposal for any inquiries. Have a wonderful day.
The Eminza team
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour positif concernant la rapidité de l'envoi et la conformité du produit. Nous restons à votre entière disposition pour toute question.
L'équipe Eminza
👍🏻…Perfect…👍🏻
22 October 2025
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour très positif. Nous sommes ravis que votre expérience ait été excellente. N'hésitez pas à nous contacter pour toute demande. Nous vous souhaitons une excellente journée.
L'équipe Eminza
Reply from Eminza
Hello,
Thank you for your positive feedback regarding the promptness and accuracy of the item. We remain at your full disposal for any inquiries. Have a wonderful day.
The Eminza Team
Reply from Eminza
Bonjour ,
Nous vous remercions pour votre retour positif concernant la simplicité de votre commande et la rapidité du service. Nous restons à votre entière disposition pour toute question.
L'équipe Eminza
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