This is my 3rd experience receiving equipment from the EMDR Kit. I reached out regarding a defect in one of my pulsators. The team responded promptly and resolved the matter. This ensured that I was a... See more
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Review summary
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EMDR Kit is a true partner! They build great products, and provide excellent customer service. We have 30+ therapists trained in EMDR and they all use EMDR Kit equipment. All of our offices are full... See more
My docking station stopped working for my EMDR pulsators. I used the form on the app which was easy to use . Within a day EMDR sorted my issue sending me a new docking station free and free delivery.... See more
Company replied
Very impressed with this product so far (full wireless kit), plus it was delivered to me in New Zealand quicker than some local purchases. The app is very easy to use and has been reliable with the tw... See more
Company replied
Company details
Written by the company
At EMDR Kit, we are passionate about designing equipment for EMDR therapists to enhance their therapy sessions while minimizing physical strain. Our mission is to provide you with the most effective tools based on the latest EMDR research and insights. We offer both wireless and classic models to suit your needs. The classic model is operated with a controller, and both versions provide access to visual, tactile, and auditory stimuli when purchased as a complete set. For those who prefer specific stimuli, we also offer standalone pulsators and Light Tubes. At EMDR Kit, we take pride in manufacturing all our products in-house in the Netherlands. We focus on collaborating primarily with local businesses to source our parts, ensuring the highest quality and supporting our community. This commitment allows us to maintain the high standards you expect from our products. We understand that continuous research into EMDR techniques and their effectiveness is crucial. That's why we are dedicated to constantly improving our products to meet your evolving needs, ensuring our equipment incorporates the latest advancements in the field. Customer service is at the heart of what we do. We promise to respond to your inquiries within one business day and are determined to resolve any issues promptly and effectively. Visit our website at www.emdrkit.com for more information about our products. We look forward to supporting you in your important work as an EMDR therapist.
EMDR Kit, Everything you need as an EMDR therapist
Written by the company
- Fast and excellent customer service
- Do not hesitate to contact us. We are always happy to assist, whether you have a question about the EMDR Kit or have a product issue which we can help you with. We always respond within 24 hours.
- Shipping worldwide!
- We ship all over the world for fixed fees.
- Two years warranty
- We offer two years of warranty on our equipment.
- Safe payments
- We make sure payments on our websites are secure and safe. You can pay with creditcard or PayPal and other payment methods.
- 30 day trial period
- You can try out our equipment for 30 days after you have received it. If you do not like it, you can send it back and get a full refund.
Contact info
De Deimten 7, 9747AV, Groningen, Netherlands
- 0507502003
- info@emdrkit.com
- emdrkit.com
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I needed to order replacement…
I needed to order replacement pulsators, the ones I had were several years old, and the new ones arrived in less than a week!
23 March 2026
Reply from EMDR Kit
Thank you for sharing this review, Jen. :)
We hope that you like the new Pulsators!
Team EMDR Kit
Reliable and trustworthy devices
Fantastic resource for treating EMDR. Well designed, trustworthy and my clients reported greater gains on using the lightbar and pulsers together.
23 March 2026
Reply from EMDR Kit
Wow, what a fantastic review! 🤩
This is exactly what we are thriving for with our products!
Amazing to hear that your clients are benefiting from the Light tube and Pulsator combination.
Thank you again for sharing your thoughts, we really appreacite it!
Team EMDR Kit
Reply from EMDR Kit
Thank you!
We are happy to help, Nazee! 😊
Team EMDR Kit
Reply from EMDR Kit
Thank you so much, Randi! 😊We appreacite your review!
Team EMDR Kit
The excellent EMDR kit
The EMDR kit is easy to use and the app is very user friendly. Delivery was very quick, given the company is in the Netherlands. The charge lasts a long time. Service is excellent on any small problems. This is a very high quality product.
8 February 2026
Reply from EMDR Kit
Hi Cheryl,
Thank you so much for this kind review!
I feel like a small correction is needed from our part: We are located in the Netherlands, not in Norway. 🙂
Nevertheless, we ship with priority shipping to make sure that the Kit reaches our customers as fast as possible!
Your review is much appreacited, thank you again,
Team EMDR Kit
Reply from EMDR Kit
Thank you so much! :)
Team EMDR Kit
Fast Delivery & Client Favourite ✨
Super fast delivery—arrived in Australia within a week. Easy to use and works seamlessly in sessions. My clients love it, and so do I. Highly recommend!
9 February 2026
Reply from EMDR Kit
Wow! 😍
What a wonderful review, thank you for sharing it!
So nice that your order arrived in such a timely manner.
Amazing to hear that you and your patients are loving it!
Thank you again Tenn,
Team EMDR Kit
I had an issue with one of the pulsars…
I had an issue with one of the pulsars connecting and customer service was great in helping me fix the issue
20 March 2026
Reply from EMDR Kit
We are always happy to help, Martha! :)
Team EMDR Kit
Excellent service fast and efficient
My docking station stopped working for my EMDR pulsators. I used the form on the app which was easy to use . Within a day EMDR sorted my issue sending me a new docking station free and free delivery. Thank you, fast efficient service is really appreciated when you are working with clients who rightly so rely on receiving the best support.
20 March 2026
Reply from EMDR Kit
Dear Julia,
Thank you for sharing this kind review.
We are really glad that your problem was resolved in no time! 🙂
We value the important work that you do daily and we wish for nothing more than for you to have a well functioning, thrustworhy equipment.
Thank you again,
Team EMDR Kit
It's one less thing I have to…
It's one less thing I have to concentrate on doing so I can be even more present and aware for my client.
17 March 2026
Reply from EMDR Kit
That's amazing to hear, Jennifer! :) Thank you for sharing your thoughts.✨
Team EMDR Kit
Excellent service received - thank you
Excellent service received, queries and questions were responded to and actioned promptly, and no delay in receiving the order. Thank you.
6 March 2026
Reply from EMDR Kit
Thank you for this kind review, Louise! 🙂 We really appreciate it.
Team EMDR Kit
The company is checking in to see how…
The company is checking in to see how our experiences are with the EMDR kit!
6 February 2026
Reply from EMDR Kit
Hi Cindy,
Thank you for your kind review!
Indeed, customer feedback is very important for us, as we always try to improve our products and services! 🙂
Please don't hesitate to reach out in case of any concerns or questions.
Team EMDR Kit
Shipping was very fast!
17 March 2026
Reply from EMDR Kit
Thank you for this review, Chris!
We ship with priority shipping so that our customers can receive their orders as fast as possible! 🙂
Team EMDR Kit
The tool kit works great and provides…
The tool kit works great and provides the versatility to combine points of stimulation. I rated it a four rather than a five because it can be difficult to connect with the app.
5 February 2026
Reply from EMDR Kit
Hi Carol,
Thank you for sharing this review with the community! 🙂
We are really glad to hear that the kit works great for you and it provides versatility for the stimulation.
Connecting the devices should be easy and fast, so we would be happy to look into this for you!
Our team will reach out to you via email.
Team EMDR kit
Repeat customer, great customer service
I've purchased from EMDRkit several times now. The customer service is great, they are very responsive and have been very helpful when I have questions or needed help. I highly recommend them to colleagues considering an EMDR light kit, not just because the equipment is superb, but because they also take care of their customers.
17 March 2026
Reply from EMDR Kit
Hi RuthAnne,
What a wonderful review! 💙Thankm you so much for sharing it.
We are always happy to help! 🙂
Team EMDR Kit
Psychotherapist
I got the new pulsators and I'm satisfied: there's a huge difference in functionality compared to the older ones that I used.
17 March 2026
Reply from EMDR Kit
Hi Arja,
Thank you for this kind review!
Great to hear that you are happy with the new Pulsators!
Indeed, they have numerous technical upgrades compared to their predecessor which was first released in 2016.
We appreacite your feedback. :)
Team EMDR Kit
Rapid responses to emails from customer…
Rapid responses to emails from customer services, goods replaced.
5 February 2026
Reply from EMDR Kit
Thank you for sharing this review, Jackie. :)
We appreaciate it!
Team EMDR Kit
Excellent quality and so easy to…
Excellent quality and so easy to implement with the app.
16 March 2026
Reply from EMDR Kit
Hi Zane,
Thank you for sharing this kind review! We really appreacite it.
🙂
Team EMDR Kit
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