The stiching is terrible. Threads are visable connecting letters. Backing inside of shirt is hard and scratchy. The letters are hard to distinguish. Worst of all the word "flower" is mispelled... See more
Company replied
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The stiching is terrible. Threads are visable connecting letters. Backing inside of shirt is hard and scratchy. The letters are hard to distinguish. Worst of all the word "flower" is mispelled... See more
Company replied
Absolutely satisfied customer. Owner went out of his way to help me. The work is phenomenal and came out beautifully. I called all over DFW area and no one could embroider from a photograph. Thank... See more
They did such a beautiful job!! Seamless process and easy communication with staff to ensure everything was to my liking! The reaction of my sister was worth it all and its all thanks to the care of t... See more
The design was easy, find a picture and describe any text. Megan responded very quickly via text with a picture of the moc-up for approval or modifications. The sweatshirt was beautiful, comfortable... See more
🔒 Important Notice: Embroly’s only official website is embroly.com. If you see our brand on other domains, they are fake or impersonation sites. To ensure quality and authenticity, please shop only at embroly.com. At Embroly, we specialize in custom embroidery that adds a personal touch to your clothing and gifts. Whether you want to showcase your unique style, promote your business, or commemorate a special event, we've got you covered. Our streamlined Design Proof process gives you full control—allowing you to review and approve your personalized design via SMS or email before it's embroidered. We offer a wide range of high-quality options, including T-Shirts, Sweatshirts, Hoodies, Polos, Totes, Aprons, and more.
5884 E Berry St, 76119, Fort Worth, United States
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Amazing product and experience! Team worked out any revision and edit I had prior to completion.
Great product quality and superior customer service!
Megan was super helpful! Her communication was incredible throughout the customization process and the hoodie turned out beautiful! I ordered a hoodie for my fiancé with our wedding date on it and I’m absolutely obsessed with it!
Service was amazing! They kept in contact with me and I received my order in 11 days. Everything in my order was perfect, thank you!
It has been 7 days and i haven’t received any updates/notice that it has been shipped. customer service is TERRIBLE and has only responded to one message and asked for my order number (which i never received).

Reply from Embroly
We received 2 sweaters that looked fantastic! quality of sweater were great. the order process was super easy to navigate. As soon as the order was processed I received a text message of the details of the sweater and had option to change or add anything and also conformation of my shipping address. my order also arrived a day earlier which I always appreciate. will be using them again in the future...
So amazing and patient with me. The quality and design is so amazing
I made a mistake on my order and they fixed it for me, they responded very quickly! Can’t wait to get the custom hoodie I ordered!
I couldn't be more thrilled with this company! The level of professionalism and customer service is off the charts! I've ordered from them twice and both times an individual personally reaches out to you to confirm that your order and address are correct and then they let you know when your order has been shipped. I placed my most recent order for my brother. It was a picture of us and our mother who recently passed and he was blown away by the quality and how creative it was! I'll be ordering from this company forever! Keep up the good work💕
Amazing customer service!!!! The hoodie was even better than I imagined! Couldn’t be happier with my purchase. I will definitely be using them again!
I accidentally selected the wrong color but because of embroly’s great service by showing me a preview of the item before they made it I was able to easily correct it with no hassle! The quality of the product was also great and it came just as advertised. The colors were spot on, the hoodie was thick, and the embroidery was very good quality. I have already recommended the website to a few friends and would definitely use it again!
I will definitely order again! Great packaging, Great shipping time, and Fantastic customer service! Before shipping out the product, they had messaged me to confirm the Icon, Front, Color, and etc. Most importantly! My Girlfriend loved the hoodie!
I loved it! Quality is great and my partner loved the details. Customer service is amazing. Thank you again. I’ll be back to order my matching sweater!
Contacted me super quick to confirm design shipped superfast arrived in great condition!
Good communication and constant updates. Made me comfortable they were on top of things.
They were very communicative about the design and it turned out the way I wanted. The only thing is I wish the website were more clear about the thread colors. It got very confusing trying to pick my order on the website. The pictures were very useful though when they texted me.
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