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eManualOnline Reviews 4,255

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting quick and helpful responses, detailed instructions, and effective support in resolving issues. People find the service efficient and the user experience smooth, often noting the ease of finding and downloading manuals. However, some customers were dissatisfied with the product itself, mentioning issues with receiving incorrect manuals, files that were difficult to access or required additional software, or manuals that lacked specific information for their vehicle. A few other people also felt that the product was not easily usable without extra programs to download.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the product, describing it as... See more

Customer service

Customers had positive experiences with customer service. Reviewers frequently highlight the helpfulness,... See more

Service

Reviewers highlight positive aspects of service, praising the ease of finding OEM service information and the... See more

Instructions

Consumers generally express satisfaction with the instructions provided. Many reviewers highlight that the... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the system easy to use, with quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

eManualOnline provided a manual that covers the whole BMW / Mini range - fantastic. It works well albeit a little slowly on my old Mac but that could be the dodgy network I'm on at the moment too.... See more

Company replied

Rated 5 out of 5 stars

Finding the maker and model was really easy. Payment and download were fast and convenient. The documentation is complete and detailed including the use of necessary tools as well as part numbers. Rep... See more

Company replied

Rated 5 out of 5 stars

ID 1199417776924 AMG G63 E-manual WIS. The SW is fantastic! Don't hesitate to purchase it's worth the money and more! Watcht he video, it's quite easy to navigate the SW. You will have to learn some n... See more

Company replied

Rated 4 out of 5 stars

I was looking for a manual for a specific vehicle. Now this, I considered near impossible. I was asked to provide further information like VIN, build code, engine code etc. after providing the informa... See more

Company replied


Company details

  1. Car Service
  2. Auto Electrical Service
  3. Auto Parts Store
  4. Auto Repair Shop
  5. Auto Restoration Service
  6. Book Publisher

About eManualOnline

Written by the company

Looking for comprehensive repair and workshop manuals?

eManualOnline offers an extensive library of over 2.5 million repair manuals for all types of vehicles and devices, including cars, trucks, motorcycles, boats, tractors, excavators and even household appliances like washing machines.

Trusted by dealership technicians worldwide, our manuals contain detailed repair instructions, troubleshooting guides, and wiring diagrams to help you tackle any repair job with ease.

Whether you’re an experienced mechanic or just starting out, eManualOnline provides the expert knowledge you need. It breaks down complex repairs into simple, easy-to-follow steps.

With instant downloads, you can start your repair work immediately, avoiding the wait for shipping. Our detailed diagrams and service procedures make even the most challenging tasks manageable.

Our 24/7 customer support is always available to assist you with any questions or additional guidance. From major overhauls to minor fixes, eManualOnline empowers you to handle any repair, saving you time, money, and frustration.

Get started today and make your next DIY repair project successful with our trusted repair manuals.

24/7 Customer Support & Instant Downloads

Download Today and Start Your Repairs

We're Always On – Reach Out Anytime for Immediate Assistance.

No Waiting, No Hassle – Download Your Files Instantly.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good product

Very good product. Bought a version for BMW X6 f16, works great. The support team is amazing, very responsive and helpful. Recommend!

1 August 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Medesan - Thank you so much for your kind words and recommendation! We’re happy to hear the BMW X6 F16 manual is working well for you, and that our support team was able to assist you promptly. If you ever need anything else, we’re here to help. Happy repairing!

Best,
Jon @ Customer Relations

Purchased: 2018 BMW X6 xDrive30d (F16) OEM Download Service & Repair Manual Software

Rated 4 out of 5 stars

The staff is very quick to respond amd…

The staff is very quick to respond amd took care of the issues I had trying to download some of the manuals I had purchased they made it right

29 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi John - Thank you for the kind words! We’re glad our team was able to sort things out quickly and get you back on track. If you ever need anything else, we’re only a message away.

Best,
Jon @ Customer Relations

Purchased:
1 x New Holland 270TL Operators Manual
1 × New Holland 270TL Parts Catalog
1 × New Holland T2410, T2420 Operators Manual

Rated 4 out of 5 stars

Exellent support…

Little onclear usage by exellent support!

31 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Robban, Thank you for your review! We’re glad our support team could clarify things for you. If you ever need further assistance, we’re always here to help. We appreciate your trust and support!

Best,
Jon @ Customer Relations

Rated 5 out of 5 stars

Great Service

The after sales service I received was second to none I order the emanual for a mercedes vehicle the information very clear just accessing it was my problem .RJ resolved my issues in a very professional manner.The issues were not of the product but the laptop my lap OS Thanks for the great service. H|J

31 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Harold - Thank you so much for the kind words. We’re delighted to hear the manual met your expectations and that RJ was able to assist you with the technical side of things. Accessing these files can sometimes be tricky depending on your system, but we’re always here to help get things up and running smoothly. We truly appreciate your feedback and support!

Best,
Jon @ Customer Relations

Purchased: 2005 Mercedes-Benz ML-Class ML320 (W164) OEM Download Service & Repair Manual Software

Rated 5 out of 5 stars

Responsive

Responsive, fast and accurate

28 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi John - Thank you for your feedback!

We’re pleased you found our service responsive, fast, and accurate. We appreciate your support and look forward to helping you again whenever needed.

Best,
Jon @ Customer Relations

Purchased: 1985 1987 Yamaha XT 600Z Tenere 1VJ Service & Repair Manual

Rated 5 out of 5 stars

Fast and accurate service

Fast and accurate service. Customer support was very helpful.

25 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi István - Thank you for the great review!

We’re glad our team could help and that you found the service fast and accurate. If you need anything else down the line, we’re always here to assist.

Best,
Jon @ Customer Relations

Purchased: New Holland CX Series Combines Full Service & Repair Manual

Rated 5 out of 5 stars

Great support

Great support, Professional, quick, easy instruction, and it works. Take less than 30 minutes. And more the manuals give everything you need to understand and repair the car at a good price.

24 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Lucien - Thanks so much for the brilliant review!

We’re really pleased to hear everything worked smoothly for you—from the quick setup to the detailed manuals themselves. Great value and great support are exactly what we aim for. If you ever need help again, you know where to find us!

Best,
Jon @ Customer Relations

Purchasd: 2002 Mercedes-Benz SLK230 Service & Repair Manual Software

Rated 5 out of 5 stars

Emanuel's on line made it easy to get…

Emanuel's on line made it easy to get very comprehensive workshop manuals for 2 of my vehicle's all within 24 hours.

4 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Glann - Thank you for the great review!

We’re glad to hear eManualOnline made it easy to get the workshop manuals you needed—and even better that you got both within 24 hours. If you ever need support or more manuals down the road, we’re always here to help!

Best,
Jon @ Customer Relations

Purchased: Argo Avenger 700 750 EFI 8x8 UTV Complete Workshop Service Repair Manual

Rated 5 out of 5 stars

eManualOnLine is amazing

eManualOnLine is amazing! I had previously given only one star because the software was not working and I had been swayed by some negative reviews. But then I was contacted immediately by Support and I can say not only that Gerry quickly solved my problem, but I can also say that in so many years of using the Internet (practically since the beginning) only rarely have I come across Support such efficient, fast, kind, etc.
THANK YOU, THANK YOU, THANK YOU!!!
VincenzOpel

*Warning. If anyone cannot get the software to work with the car Service & Repair Manual within Virtual Box, due to a Windows XP Apache Server error, they can try using the latest version of Virtual Box series 6 by downloading it from the archive of previous Virtual Box versions (e.g. the 6.1.50 version)*

11 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Enzo - Thank you so much for the updated 5-star review!

We really appreciate you giving us a second chance and sharing your experience. We’re delighted to hear that Gerry was able to help and that our support stood out for its speed, care, and effectiveness. Your kind words mean a lot to the whole team.

Also, thank you for sharing the helpful tip about using VirtualBox version 6—this could be an excellent workaround for others who run into similar issues.

We’re always here if you need anything else!

Best,
Jon @ Customer Relations

Purchased: 1999-2012 Opel Zafira Service & Repair Manual Software

Rated 5 out of 5 stars

Quick service and a good product

Quick service and a good product, just what's needed to work on the bike.

18 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi John - Thank you for the great 5-star review!

We’re glad to hear the manual delivered exactly what you needed to get to work on your bike. Quick service and the right information—that’s what we aim for. We appreciate your support!

Best,
Jon @ Customer Relations

Purchased: 998 1999 Kawasaki Motorcycle ZX6 R Ninja ZX600 G1 H1 Service Repair Manual

Rated 5 out of 5 stars

After som stating isues it will work

After som stating isues it will work
RJ very patient

25 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Dag - Thank you for your 5-star review!

We’re glad to hear everything is working now and truly appreciate your patience. RJ will be pleased to know his support made a difference. If you ever need anything else, we’re only a message away.

Best,
Jon @ Customer Relations

Purchased: 1996-2013 Volvo C70 Service & Repair Manual Software

Rated 5 out of 5 stars

Backhoe loader parts book

I searched everywhere for the spare parts catalog for my excavator. I found some online versions, but your site is the only one that also offers a download. Many thanks for your work! Now I can repair my machine in peace :)

25 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Kalle - Thank you for the fantastic review!

We’re thrilled you found what you were looking for. Having the downloadable version makes a huge difference when working on repairs. It’s great to know our parts catalog helped you get back on track. If you ever need anything else, we’re just a message away. Happy repairing!

Best,
Jon @ Customer Relations

Purchased: CB 2CXS BACKHOE Loader Parts Catalog Manual #1 (SER.NUMBER 00930001-00959999)

Rated 5 out of 5 stars

Excellent service and great price.

The manual I ordered was not the manual that download, however, when I emailed the issue it was very quickly fixed and the correct link was sent to me. I'll be recommending eManualOnline to anyone who asks me about getting manuals.

21 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Dave - Thank you for your kind words and for allowing us to make things right. We’re glad we could promptly resolve the issue and get you the correct manual. Your recommendation means a lot to us, and we’re always here if you need anything in the future.

Best,
Jon @ Customer Relations

Purchased: New Holland 60SM, 72SM, 84SM, Boomer 2030, 2035, 3040, 3045, 3050, 4055, 4060, 8N, T1510, T1520 Service & Repair Manual

Rated 5 out of 5 stars

Response inquiry

Fast response with regards to my account access

11 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Wayne - Thank you for your kind words!

We’re glad we could resolve your account access issue quickly. If you ever need further assistance, don’t hesitate to let us know.

Best,
Jon @ Customer Relations

Purchased: CHEVROLET IMPALA 2006-2010 Full Service Repair Manual

Rated 5 out of 5 stars

I had a problem with a file

I had a problem, and the customer service fixed the issue quickly.

22 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi John - Thank you for the great review!

We’re pleased to hear our team could resolve the issue promptly for you. If you ever need anything else, we’re only an email away.

Best,
Jon @ Customer Relations

Purchased: 2012 Nissan Titan Service & Repair Manual Software

Rated 5 out of 5 stars

VW AMAROK V6TDI

After finally getting to the area of the manual I wanted to i was not disappointed. Incredible manual and the after sale service was second to none. I had some teething problems using the 9000+ pages but the boys there quickly sorted me out. Bring on the rebuild 👍

22 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Glenn - Thank you for your 5-star review!

We’re glad to hear the manual meets your satisfaction. With over 9,000 pages, it can definitely be a lot to navigate at first, but we’re happy our team could step in and help quickly. Best of luck with the rebuild — it sounds like a great project ahead!

Best,
Jon @ Customer Relations

Purchased: 2018 Volkswagen Amarok Double Cab Download Service & Repair Manual

Rated 5 out of 5 stars

I liked the way they communicate

I liked the way they communicate, the politeness and respect with which they address people. Even though they didn't have the manual for my car model, I was treated with the same respect and exemplary politeness. I recommend them.

21 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Tony - Thank you for your kind words and thoughtful recommendation.

We’re genuinely grateful you took the time to share your experience, even though we didn’t have the manual you needed. Everyone deserves respectful, helpful support, no matter the outcome. And it means a lot to know that you came through. If we can ever help, we’d love the chance to assist again.

Best,
Jon @ Customer Relations

Rated 5 out of 5 stars

Great Customer Service

When I first downloaded the manual I ordered it was in Russian and I needed English. It was late on a Saturday so I really thought it would be a hassle to get the right manual, but "RJ" answered right away and I had the correct manual download by Sunday afternoon! GREAT customer service! I will use Emanual online again!
Donald Casper

19 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Donald - Thank you! We’re so pleased to hear RJ sorted you quickly, especially over the weekend. We know the importance of getting the right manual without delay, and we’re glad we could deliver. We appreciate your trust and look forward to helping you again!

Best,
Jon @ Customer Relations

Purchased: Evinrude 115/130/135/150/175/200/225/250/300 Service Manual

Rated 4 out of 5 stars

Prompt Customer Service

It's easy to like a company when everything goes right. It even easier when you get to see how well they handle things when something goes wrong. I ordered a manual, waited a short while for a link, and when it came through it was for the wrong publication. I was disappointed and emailed support, giving them a copy of my order with the right item ad told them about the incorrect item received, and requesting either a correction or a refund. At 9:00 PM, well after most company's hours, I got a response apologizing for the error and giving me a link to exactly what I needed. That, friends, is great service.

19 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi NumbersmanDon - Thank you for sharing your experience!

We truly appreciate your understanding and are glad we could promptly send you the correct manual, even after hours. It’s always our aim to resolve issues quickly and professionally. If you need anything else down the line, we’re here to help. Thanks again for choosing us!

Best,
Jon @ Customer Relations

Purchased: 2015 Yamaha V STAR 1300 DELUXE Service & Repair Manual

Rated 5 out of 5 stars

I had an issue opening the PDF

I had an issue opening the PDF, but the customer service team was quick to respond and resolved the problem. Thank you!

18 July 2025
Unprompted review
eManualOnline logo

Reply from eManualOnline

Hi Alex - Thank you for your kind words! We’re really glad to hear our team was able to resolve the issue quickly. If you need anything else down the line, don’t hesitate to reach out. We appreciate your support!

Best,
Jon @ Customer Relations

Purchased: 2014 Volkswagen Golf GTI OEM Service & Repair Manual

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