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Rated 4 out of 5 stars

They sent email stating my order had shipped and gave the tracking number. It took almost two weeks for USPS to get package. Please don’t notify clients that order has shipped when in reality it has... See more

Rated 5 out of 5 stars

A great online shopping experience. I love the dresses I ordered and while I'm disappointed one was out of stock and didn't arrive, I'm pleased at how Elvirea automatically refunded the money to my ac... See more

Rated 5 out of 5 stars

I was skeptical about ordering these tops. I have gotten scammed before with foreign purchases. But believe it or not ELVIREA came through... it took a little bit longer for the merchandise to be deli... See more

Rated 5 out of 5 stars

Items arrived earlier than stated. Quick delivery. Happy with the fit of items ordered. Disappointed that the colour of swimsuit wasn't as bright as seen online. Overall satisfied with my purchase... See more

4.3

Excellent

TrustScore 4.5 out of 5

256 reviews

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4.3

All reviews

(256)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and helpful customer service, lovely clothes

I found customer service to be very helpful while waiting for my order to be shipped to the US. Once I received it I must say the clothes are even prettier than in the online photos. Can't wait until the Fall and Winter collection comes out. Great company to do business with and unique, pretty clothes.

19 July 2021
Unprompted review
Rated 5 out of 5 stars

Nice clothes

Nice clothes, but took a while to arrive. But I was kept informed of the delivery status throughout.
Lovely cool dresses, perfect for the heatwave that we are experiencing at the moment.

19 July 2021
Unprompted review
Rated 5 out of 5 stars

Glad I took a chance!

I bought 6 tees in various styles and designs. They’re all essentially the same shirt, but look different due to the neckline and colors. I like to have pretty shirts without them being fussy or formal, and they fit the bill. I’m really happy with them all. I also was uneasy because they were being shipped internationally from a company I’d never heard of and didn’t know if this was really a good idea. It took longer than it would from a US company, but basically worked seamlessly. Very happy with both the company and the products!

19 July 2021
Unprompted review
Rated 1 out of 5 stars

I placed an order for three tops on…

I placed an order for three tops on July 4th. My credit card was immediately charged. However, since that time, I have received nothing form Elvirea except an order number. When I click on tracking, I get a message that a tracking number is not yet available, carrier is not yet available, and the "package is being prepared by the merchant". If the tops are on backorder, why aren't they saying so? If not on backorder, why is it taking two weeks to prepare the package? I am concerned that this is a scam and that I have lost my money. There is no Customer Service option on their website!

16 July 2021
Unprompted review
Rated 2 out of 5 stars

Read the returns policy before you buy

The tops look how they did on the website. I checked the sizes before I ordered but though each of the 3 tops measure the same, two of them do not fit me. Their returns policy says only damaged items can be returned.

Update: Due to lack of response from Elvirea I have raised a dispute on PayPal. Despite the website saying it was a UK company operating out of Los Angeles, the email via PayPal went to 广州有货信息科技有限公司 which turns out to be Guangzhou Youhuo Information Technology Co., Ltd.

15 July 2021
Unprompted review
Rated 5 out of 5 stars

I love my 2 new shirts

I love my 2 new shirts. The color is beautiful and the fabric is very nice. The only thing I wish had been a little better is that I ordered 2 extra larges, and one was smaller than the other, so it is a little tight on me.

14 July 2021
Unprompted review
Rated 4 out of 5 stars

Good colours and perfect for summer

Tops were as shown online. Lovely colours and easily washable - little ironing required.
All fitted as expected although long sleeve top had very long sleeves - too long for me.

Delivery was efficient but took longer than I anticipated- obviously long distance to travel.

Overall I would consider ordering from them in future as they are good value for money. I would go a size smaller (I am a 12-14) and ordered large.

13 July 2021
Unprompted review

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