Elvington Country Store Reviews 

147
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very helpful staff, fast delivery times, and reasonably priced products that fit their trailer repair needs. People emphasize that ordering parts is a seamless process, featuring accurate descriptions, secure packaging, and a user-friendly website. Some reviewers were not happy with occasional delivery delays or tracking issues experienced with external couriers. Consumers noted that packages arrived later than expected or required extra communication to sort out routing problems. Despite this, most buyers still found the overall transaction satisfactory due to high product quality and great value.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting fast and prompt shipping times.... See more

Product

Consumers find products to be of great quality, offering excellent value for money and arriving promptly.... See more

Service

Customers had positive experiences with service, describing it as consistently excellent, fast, and... See more

Price

Reviewers mention positive feedback about price, highlighting that the goods are reasonably priced and... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy it is to place... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a cost effective way to replace the drawbar damper on my caravan. Elvington CS provided a product that was straightforward to fit and at the right price. I also have to say that the deliver... See more

Rated 5 out of 5 stars

I called to company after seeing their account on eBay . I explained the parts I needed, gave them to serial and model number to clarify which parts I required . The agent was very helpful, the... See more

Rated 5 out of 5 stars

Easy to deal with, knowledgable and friendly on the phone. Very impressed that we got exactly what we were looking for at a very reasonable price and shipped to North East Scotland within 48 hours! Su... See more

Rated 5 out of 5 stars

Easy to use website, parts available and delivered within 36 hours, at fraction of rip off Ifor Williams branded prices. What's not to like? Have used before - now get all spares for trailers from her... See more


Company details

  1. Hardware Store

Written by the company

We offer a wide range of products from home and garden through to specialist agricultural equipment and tools.


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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4.9

All reviews

(147)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Phone was answered promptly and Harry…

Phone was answered promptly and Harry gave me all the information I required to make the purchase.
The part I ordered was despatched swiftly and arrived with me next day, 45 miles north of Aberdeen!
Well done to you and the DX Courier .

31 July 2024
Rated 5 out of 5 stars

Brilliant service

I ordered a PTO shaft at 09:20 hrs on 31st July and it arrived by their DX courier by 16:30 hrs the next day.
Brilliant service considering we are North of Aberdeen.
The person I spoke to on the phone, Harry, was very helpful.
All in all a cracking company.

1 August 2024
Unprompted review
Elvington Country Store logo

Reply from Elvington Country Store

Thank you for your feedback.

Rated 5 out of 5 stars

Very promptly delivered

Very promptly delivered, item exactly as described and at a great price. What more could one ask?

9 July 2024
Elvington Country Store logo

Reply from Elvington Country Store

Thank you for your feedback.

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