Elliots Beds Reviews 

Just terrible. Firstly wrong order delivered. Customer care if it exists is pathetic e mails texts on what’s app ignored. Finally correct order is delivered asked them to take matress away. No another team will collect. More ignored what’s app and e mails. I have a matress sitting on my landing and no one telling me when it will be collected a very dissatisfied customer.

I have now recieved my bed and am very happy with what I got. My frustration was with customer service. I needed help with selecting the colour and got zero response. I also had a delivery that only delivered the base, the matress sent was to small. The delivery drivers spoke very little english so communicated was really difficult. I repeatedly asked elliot beds via email abd whatsapp when the matress was to be redelivered. The response was extreemly slow and I was worried that I was not going to get what I had paid for. Really good product hampered by poor customer service.

This is a lovely bed for the price. I really didn't expect such good quality! The people who delivered were very polite and courteous and on time. Altogether a satisfactory experience which I would recommend.

Everything was as it should be. Nice mattress my back feels better already.

Product and deluvery as described

Very happy with my purchase. Excellent quality and very impressive that it’s made in Yorkshire and made to individual order . Also states the materials and construction. Delivered on time . Very reasonably priced for such quality too .

Great beds at reasonable prices. We are very happy with the delivery team and the quality of the beds. Small hiccup with promised delivery dates, but was quickly sorted to our satisfaction by customer service. Would definitely use again.

The mattress is great, they are a great firm to deal with kept me upto date all the way up to the day it was deliverd

They got the job done - but their lack of communication was frustrating.

I would give them negative stars if it were possible. The worst quality beds we have ever received. The pictures on the website are extremely misleading, do not go with them. The sizing & colours were also wrong and they charged way too much for customisations. Just for comparison Ikea would have been better quality at their prices - at least it would have been upto a certain standard. The delivery experience was miserable the first time as the delivery driver refused to deliver certain parts to our place. Second attempt for delivery was good, so they at least sorted that out.

Great service, kept informed and arrived on time, brilliant mattress, my back thanks you

Bought samples on the websites, it said 10 days shipping which is already quite long (free but they don't offer any paid shipping that would be quicker). sent emails and messages on the customer support and after 25 days of ordering I got a replying saying that Royal Mail might have lost it and I need to buy it again. Very poor customer service

recently ordered a bed frame from this company and paid extra for assembly, expecting a hassle-free experience. Unfortunately, the delivery was very disappointing.

The driver refused to bring the bed frame inside and instead wanted to leave it outside, which completely defeats the purpose of paying for delivery and assembly. This was especially inconvenient given the size and weight of the item.

Overall, the service did not match what was advertised or what I paid for. I would not recommend paying extra for assembly if this is the level of service provided.

I hope the company improves its delivery standards and ensures staff follow the agreed service in future.

What a pleasure dealing with Elliot’s beds - even from way down in Hampshire.

The initial order saw me ask questions which were quickly answered via what’s app (a first liaising with a business like this for me!). The order was delivered most successfully with brilliant tracking and installation service and the quality of the double bed and mattress is outstanding!

Better still is the value - bought when a special was on but way more competitive than a big retailer we nearly ordered through - especially comparing quality!

I’d highly recommend Elliot’s beds and will definitely be singing their praises to all who may mention needing a new bed!

Lovely comfortable deep mattress and at a very reasonable price

Gorgeous headboard panels, they look great. Really good communication all the way along, what’s not to like!

I ordered two mattresses and only received ones after 5 days I am still waiting on my delivery with no communication from your company to update me but yet you sending this review as if my order is completed. Really disappointing- first and last time.

Very happy with my ottoman bed, hides so much out of sight.

Fabulous price. Amazing mattress
Best nights sleep in a long time.
Will definitely recommend
Kept up to date from ordering to delivery
Thank you