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Ella Sleeps Reviews 369

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TrustScore 4 out of 5

4.2

Linens Store
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Company details

  1. Linens Store

Written by the company

Onze missie is tweeledig: we willen mensen helpen met beter slapen door het bieden van slimme slaapoplossingen voor verschillende slaapproblemen, of het nu gaat om stress, ongemak of een slechte slaapomgeving. Daarnaast maar dit is zeker niet minder belangrijk, streven we ernaar om deze oplossingen betaalbaar aan te bieden. Dit omdat we vinden dat iedereen recht heeft op een goede nachtrust van hoge kwaliteit zonder de hoofdprijs te betalen.

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4.2

Great

TrustScore 4 out of 5

369 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Best gift ever

Since I received this blanket as a gift I’ve been falling asleep extremely fast and actually staying asleep the whole night without tossing and turning like I used to. Would recommend to anyone!!!

12 February 2026
Unprompted review
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Reply from Ella Sleeps

Hey Emma,

Thank you so much for this amazing review.

We love hearing that it turned out to be the best gift ever and that you now fall asleep faster and sleep through the night. That is exactly what we hope for with our weighted blankets.

Thank you for sharing your experience and for recommending us. We truly appreciate you!💛

Rated 5 out of 5 stars

Really good weighted blanket !

The weighted blanket is very comfortable and of excellent quality. I’ve been sleeping extremely well ever since. The delivery was fast, which is a significant plus :)

1 February 2026
Unprompted review
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Reply from Ella Sleeps

Hey,
Thank you for this great review.

We are so glad to hear that you find the weighted blanket comfortable and high quality, and that you have been sleeping so well since using it. That is exactly what we aim for. It is also great to know the fast delivery made a difference. We truly appreciate your support!

Rated 3 out of 5 stars

not for me

Can't open the zipper to add some.
It feels nice and like to try it

tried it without adding, but it is getting to flat, no support soever. I have a neck hernia so need softness but support.

25 November 2025
Unprompted review
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Reply from Ella Sleeps

Hey, thank you for your review. If you have any doubts about the use of your product please don´t hesitate to contact us. We are here to help and inform you further :).

Rated 1 out of 5 stars

Do not buy here

Do not buy here, it is a scam, there is no customer support, their timings when they are supposed to be available for calling apparently do not work.... The E-mail seems to be done as chatbot .... The send links that do not work to extend warranty... Worse buying experience ever!! Not sure how they have such good reviews... Regret to have bought from them!! Please run away from here!!

30 April 2025
Unprompted review
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Reply from Ella Sleeps

Hey Maria,
Thanks for your feedback and we're really sorry to hear about your experience. That’s definitely not the kind of service we aim to provide.
Just to clear a few things up — we don’t use chatbots for our emails, our team personally replies to every message. Also, customers are applying for warranty extensions every week and those are being processed normally, so something may have gone wrong in your case and we’d love to help fix that.
As for phone support — you’re right, the hours have been limited lately. We’re currently working on expanding our team so we can be available for more hours during the day.
We’d really like to make things right for you. Feel free to reach out to us again at contact@ellasleeps.com and we’ll sort it out quickly.

Rated 1 out of 5 stars

i bought a pillow 2 weeks ago but until…

i bought a pillow 2 weeks ago but until now i have not received

28 December 2024
Unprompted review
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Reply from Ella Sleeps

Hey Felly, thank you for your review and for ordering with Ella Sleeps. We are incredibly sorry to hear that you haven't received your pillows yet. That should indeed not be the case. We would love to help you the best way possible. Unfortunately we haven't received any message from you. Please don't hesitate to contact us so we can provide a fitting solution. We look forward to hearing from you.

Rated 5 out of 5 stars

Pillow and Weighted Blankets

Found the company on Bol.com but turned in their regular customer.

Loving the new pillows and weighted sleeping masks.

Customer service is great as well :)

11 July 2024
Unprompted review
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Reply from Ella Sleeps

Hey Jake, thank you for your review and positivity about our company. We appreciate it and we wish you a lot of sleeping pleasure with your new Ella Sleeps products!

Rated 5 out of 5 stars

Weighted blanket

I purchased the 4kg weighted blanket for my son. It is perfect and is excellent quality! It helps my son to settle at night and to fall asleep quickly. Ella was super helpful and my experience with Ella Health has been amazing. The blanket arrived quickly. I highly recommend them!

26 June 2023
Unprompted review
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Reply from Ella Sleeps

Hey Candice,

So great to hear that the Ella Blanket is helping your son to fall asleep more quickly. We are happy to hear that you are satisfied with us and our customer service ;) Thank you for taking the time to write this review!

Rated 5 out of 5 stars

Amazing pillow

Ordered through bol, quick delivery. Super soft fleece pillow. I'm only 3m pregnant, and sleeping was already odd, so great investment. A lot bigger and more comfortable than other pillows found in pregnancy shops. Should not only be for pregnancy, good things are meant to be shared!

21 February 2022
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Reply from Ella Sleeps

Thank you very much for your kind review. It is awesome to read. :-)

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