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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of cards and customization options available, making it easy to personalize their greetings. Many appreciate the user-friendly website and the ability to schedule cards for future delivery, highlighting the convenience and efficiency of the service. The pricing is often seen as reasonable, especially given the extensive features and the ability to add elements like music, photos, and gift cards. However, some people mentioned occasional glitches, such as the system freezing or losing progress when designing a card. A few users also found the interface for designing cards a bit challenging or confusing, particularly when trying to add decorations or customize wording for multiple recipients. There were also comments about the pricing not being immediately clear for first-time users.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the ease of use and wide variety... See more

Product

Clients share positive opinions on product, highlighting the wide variety of designs, music choices, and... See more

Website

People report positive experiences with the website. Many customers praise its ease of use, vast selection of... See more

Price

Consumers find price to be positive, often describing it as affordable and a good value, especially compared... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the customization options... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve found using Ellacard easy and convenient for sending e-cards. I especially like that I can schedule cards to be sent out automatically on future dates. I also appreciate the variety of cards to c... See more

Rated 4 out of 5 stars

I enjoyed all the choices to customize the card; not sure if this was a free of charge site, but I didn't mind paying the amount of a paper card. The preview did not play the music chosen, so unsure... See more

Company replied

Rated 5 out of 5 stars

I can't say enough about Ellacard. I've been utilizing it since 2022 and get more creative each time. Having the ability to customize and personalize my cards is very important to me. It's like send... See more


Company details

  1. Greeting Card Shop

Written by the company

Create group, video e-cards for any occasion. Choose from our catalog of free and premium cards, including animated cards, or design your own!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good options

I live long distance from all my friends and family and it’s a good site to get a lot of card options for all sorts of occasions. I like the customization option a lot too.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

It is so easy to do you cards ahead…

It is so easy to do you cards ahead and schedule to have them delivered at the right time so you never miss someone’s birthday. You are able to personalize the card and my family and friends have been very impressed with having something written just for them. Love the program

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Remote work personalized…

Ellacard made remote work personalized and made us all feel more connected! The card choices, ability to gift and ease of personalization was a gamechanger!

Thanks Ellacard for a great platform!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

OTR Trucking company loves ellacard

We use Ellacard.com to acknowledge our drivers, as we are an OTR trucking company. We are able to design our own cards specific to the event such as birthdays, anniversaries, and driver of the month and schedule them to go out ahead of time. With the plan we have we have enough credits to send our customers and vendors holiday cards as well.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

More personalized means of communicating

I can't say enough about Ellacard. I've been utilizing it since 2022 and get more creative each time. Having the ability to customize and personalize my cards is very important to me. It's like sending a handwritten letter but arriving more timely. I purchased the 1 year unlimited plan and it's more than paid for itself. I would highly recommend you give it a try.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

The cards are amazing 🤩 this is the…

The cards are amazing 🤩 this is the best site I have experienced. Actually like this site better than Punch bowl better selection and easier process. Easy to go back and make changes user friendly and economical. Thank you Ellacard👍

25 October 2025
Unprompted review
Rated 2 out of 5 stars

Misleading Google ad, Cute card but way overpriced

The google ad labeled it as "Free - no sign up". Then, after you painstakingly designed your card, they told you it's $6 per card. What could you do? The card is cute, but not worth $6 as an e card, especially since you can't easily tweak it to send to multiple recipients with a personalized greeting (only the envelop name is customized for each recipient).

Updates in responding to the business' comment:
(1) I do have a screenshot of the sponsored google search result stating clearly
"Ellacard
(website link here, not allowed in review)
Virtual Thank You Cards Free - No Sign Up"
Too bad Trustpilot does not allow me to attach a picture to the review.
(2) The first item on the pricing page of your website says "Personal card, Signed by you only, $6 + 10¢ per recipient", which obviously is indicating that you could have multiple recipients even for a personal card, and for the different recipients, you cannot customize any wording in the card, only the name on the envelop - This is what my review was referring too. Nowhere on the pricing page explains that the greeting customization feature is only allowed in bulk order. And even so, it really makes no sense to not offer it for personal cards that has a higher base cost.
(3) At the bottom of my order confirmation email, it says "If you have a minute, we'd love to hear your feedback! Review us for a free card credit." I still have not received the credit for this review. Another false advertisement?

16 October 2025
Unprompted review
Ellacard logo

Reply from Ellacard

We are sorry you feel misled but we do not advertise our products as "Free" - that does not show up. We do advertise the fact that you do not need a subscription to use our products. The fact is in order to provide a high quality product that does not harvest your or your recipients' data, we have to charge. In regards to your second comment about having personalized greetings for each recipient, we do offer that feature! With our bulk order tool you can personalize messages to recipients at scale. You can reach out and we would be happy to share how.

Rated 5 out of 5 stars

What a great idea!

This was so cute! I loved creating the card and choosing the music. I especially love that you can add gift cards. I'll definitely use this again.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Cards & Gift cards for employees

Hello,
I have been using Ella card for a couple of years and I am completely pleased by this company. I order 15 cards to multiple recipients (employees) with a $15 gift card of their choice attached for customer service week this week. There was a slight hiccup in which they were receiving an error message and could not download the gift card however I immediately reached out to customer support and I received a quick message back telling me to try it again as they fixed the issue. Great customer service and quick fix. Couldn't be happier!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

I love the personalized touch Ellacard allows.

I have used Ellacard for all my card needs. It has been easy to use and allows for unique customization to make every card “special.”
I sent personalized “thank you” cards to many who supported a very personal fundraiser of mine. Not only were they quite fast and efficient to customize and send, they were so well received and appreciated. Many compliments spoke of the look and style of the card. I love to customize cards and no longer send paper cards by mail. Ellacard has many samples to choose and adding your personal touch makes them so very special.

1 September 2025
Unprompted review
Rated 4 out of 5 stars

Everything turned out acceptable

Everything turned out great, but not being very familiar with this type of web site it took me a while to figure everything out. I had a lot of trouble signing in so I just kept the program open for a week while everyone signed the card. The online card had sample written all over it, i didn't know why, so I started another card and typed everyone signing onto it and when everyone was done I sent that one. I couldn't find any help on this website either. I just had to figure everything out myself. I couldn't find anything to decorate the pages with like little stickers of flowers or candles, I did a sympathy card. But it was ok We sent it and hopefully it will be accepted as a sympathy card from us all

6 October 2025
Unprompted review
Rated 5 out of 5 stars

GREAT COMPANY GREAT EXPERIENCE

This is such a cute concept--love the designs and the funny songs. Also so easy to use and love that you can add a gift card for so many merchants. Will definitely use again. Also love no subscription fees!

4 October 2025
Unprompted review
Rated 5 out of 5 stars

eCard vs Mail

The type of eCard for the price made my decision for me. The eCard works like a traditional card but does not have to be taken to a P.O. In addition, it does not have to be recycled or trashed. It can stay in your email indefinitely.

20 September 2025
Unprompted review

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