Elk & Bloom Reviews 

318
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the beautiful jewellery, noting that items arrive quickly and come with stunning, luxurious presentation boxes. People also mention that customer service is exceptionally helpful, responsive, and genuinely kind when handling various inquiries. Some reviewers were not happy with occasional delivery delays or experiencing issues where parcels failed to arrive on time. A few customers additionally encountered minor product defects, mentioning specific problems such as faulty clasps or hoops that would not close properly. Buyers appreciate finding unique pieces, though a handful noted that certain items felt less durable or tricky to wear.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning styles, beautiful... See more

Quality

People report positive experiences with quality, highlighting the stunning design and luxurious packaging of... See more

Customer service

Consumers find customer service to be exceptionally positive, quick, and efficient. Reviewers frequently... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly between customers. Many... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and courteous customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful product and packaging. Great service and customer care from Elk & Bloom. My daughter loves her anklet, it was so beautifully packaged and presented to such a high quality - the perfect gif... See more

Company replied

Rated 5 out of 5 stars

Sooo happy with my order. I won’t lie I’m fussy when it comes to jewellery, and I also like my jewellery to be different to everyone eles. When my items arrived I was actually suprised by the quality... See more

Company replied

Rated 5 out of 5 stars

My daughter picked a beautiful set of earrings as part of her birthday, I ordered them right away as her birthday was only a week away, they arrived in plenty of time with great communication from t... See more

Company replied

Rated 5 out of 5 stars

Thoroughly impressed with Elk & Bloom, this was my first time purchasing. I bought 3 items for my sisters 30th birthday, 2 pairs of earrings and a bracelet and they were beautiful. She loved them. The... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

318 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(318)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got my order from elk and bloom

I got my order from elk and bloom. A bit expensive but nice quality and packaging.
Hopefully will shop again.
Kind regards

27 July 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for taking the time to leave us such a lovely Trustpilot review! 🥰

It genuinely means the world to us and makes such a difference to our small business. We really appreciate your support! ❤️✨

Katie xx
Elk & Bloom

Rated 3 out of 5 stars

Nice products, but they arrived very late

I bought two gold earrings on July 6th, but they arrived very late on July 22nd. I love the earrings, but the lack of communication about the shipping delay was frustrating.

6 July 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your feedback! I am so sorry that your item didn't arrive on time. I would love to make this a 5* experience. Would you be so kind to reach out to me on hello@elkandbloom.com and I will do my best to help you? xx

Rated 5 out of 5 stars

I'm in love with this website

I'm in love with this website! The earrings I've ordered are gorgeous and appear incredible on! I can't recommend buying from this place enough the quality is amazing and was delivered quickly.

15 July 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! Its so lovely to have you shopping with us! Love the E&B Team xx

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, lovely product & lovely packaging

6 July 2026
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! Its so lovely to have you shopping with us! Love the E&B Team xx

Rated 5 out of 5 stars

Beautiful item which is packaged…

Beautiful item which is packaged perfectly for a birthday gift. Communication has been great up to now and the order was shipped incredibly quickly. I am certain the recipient will love their gift and I'm going to order a matching bracelet!

9 July 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! Its so lovely to have you shopping with us! Love the E&B Team xx

Rated 5 out of 5 stars

Beautiful earings

Beautiful earings.
Beautiully gift wrapped with care.
Thankyou, have already put my next order in.

1 July 2026
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! Its so lovely to have you shopping with us! Love the E&B Team xx

Rated 5 out of 5 stars

Excellent and efficient

Excellent and efficient

29 June 2026
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you had a great experience shopping with us and hope that you will shop with us again very soon! Love the E&B Team xx

Rated 1 out of 5 stars

Still waiting for my purchase to come

Still waiting for my purchase to come. I haven’t received my parcel yet. Not happy at all

26 June 2026
Elk & Bloom logo

Reply from Elk & Bloom

Hey! Thank you so much for your review. I am so sorry to hear that this has happened. Please could you reach out to me on hello@elkandbloom.com to provide me with your order number so that I can take a closer look in to this for you? I really do look forward to helping you! Speak soon! xx

Rated 5 out of 5 stars

Beautiful earrings – so comfortable to wear!

I was searching online for some small gold hoop earrings with a stud back when I came across Elk & Bloom, and I'm so glad I did!
I'm really pleased with my earrings. They're comfortable to wear, excellent quality, and I've received so many compliments whilst wearing them.
I would definitely recommend Elk & Bloom😊

3 July 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you had a great experience shopping with us and hope that you will shop with us again very soon! Love the E&B Team xx

Rated 5 out of 5 stars

beautiful earing, great service

I loved these earings as did the person I bought them as a gift for.
More substantial than I thought they'd be for the price and the Elk & Bloom kept me informed all the way.
Even opening this purchase felt like a treat
Beautifully packaged in a tasteful box and suede purse. I'll definitely be purchasing from them again :-)

15 June 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you had a great experience shopping with us and hope that you will shop with us again very soon! Love the E&B Team xx

Rated 5 out of 5 stars

Katie from Elk and Bloom provided fantastic personal service!

Katie from Elk and Bloom provided excellent, personalised support!
I placed my first order and was thrilled with the beautiful jewellery I received. My gold ring is firmly on my finger all the time!
However, I only ordered a pendant without the chain by accident. After contacting Elk and Bloom, they explained how to order just the chain and took personal note of the order.
I can only commend Elk and Bloom for both beautiful jewellery as well as excellent personal service.
I’ll definitely be ordering all my jewellery from them going forward!

8 June 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you had a great experience shopping with us and hope that you will shop with us again very soon! It was my pleasure to assist you! Speak soon! Katie xx

Rated 5 out of 5 stars

Thoroughly impressed with Elk & Bloom

Thoroughly impressed with Elk & Bloom, this was my first time purchasing. I bought 3 items for my sisters 30th birthday, 2 pairs of earrings and a bracelet and they were beautiful. She loved them. The delivery was super fast and packaged beautifully too! Would definitely recommend and I’ll be keeping them in mind for future presents!

2 June 2026
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you had a great experience shopping with us and hope that you will shop with us again very soon! Love the E&B Team xx

Rated 5 out of 5 stars

Excellent affordable jewellery

I have two necklaces from this brand now and love both. Able to wear them in the shower and they are still in great condition. The packaging and delivery are great too. Would make for a very nice gift!

1 July 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you had a great experience shopping with us and hope that you will shop with us again very soon! Love the E&B Team xx

Rated 5 out of 5 stars

Lovely item arrived in beautiful…

Lovely item arrived in beautiful packaging

30 June 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you had a great experience shopping with us and hope that you will shop with us again very soon! Love the E&B Team xx

Rated 5 out of 5 stars

I have a very dainty necklace from Elk…

I have a very dainty necklace from Elk & Bloom which I adore but I recently had some trouble with the clasp on the chain. I got in touch & Katie was so helpful, she helped me to arrange having my chain fixed & everything ran smoothly & the repair was done so quickly! Would highly recommend Elk & Bloom for their lovely products & helpful staff.

22 June 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you had a great experience shopping with us and hope that you will shop with us again very soon! Love the E&B Team xx

Rated 5 out of 5 stars

Highly recommended

Good communication from customer support and beautiful earings well packaged and presented. I would highly recommend purchasing from Elk & Bloom if you spot a shiney you fancy!

28 May 2026
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you had a great experience shopping with us and hope that you will shop with us again very soon! Love the E&B Team xx

Rated 5 out of 5 stars

Beautiful and unique jewellery

Beautiful and unique jewellery. Packaged and presented perfectly. Absolute luxury which is what my wife deserved on her birthday. Would not hesitate recommending Elk and Bloom to anyone and would definitely purchase again.

2 June 2026
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you had a great experience shopping with us and hope that you will shop with us again very soon! Love the E&B Team xx

Rated 5 out of 5 stars

Customer service is wonderful

Customer service is wonderful! they were so helpful. I just love my necklace. Such good quality. Elk & Bloom are my go to place for birthdays and gift giving events!

16 May 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! We are so happy to have you here shopping with us! Please do come back and shop with us again soon! xx

Rated 5 out of 5 stars

Five Stars!!

Amazing communication from the company - beautiful packaging- I haven’t seen the items because they are a gift. Just a note - these were separate gifts but came packaged together- would be nice to have individual packaging for each item - but overall I can’t fault Elk & Bloom and will definitely order again!

13 April 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It really does mean the world to us to have you here shopping with us! I will of course pass on your feedback! Have a lovely rest of your day and please do shop with us again in the future! xx

Rated 1 out of 5 stars

Very slow to issue refund on returned…

Very slow to issue refund on returned goods! Had to ask several times! Also knocked £15 off refund for gift boxes which were returned and a handing fee!

18 April 2026
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Hey! Thank you so much for your review. I am so sorry to hear that you haven't had the best experience with us and would love to make this right for you. Would you be so kind to email hello@elkandbloom.com so that I can help make this right for you? I really do look forward to speaking with you. Love E&B xx

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