Ashford, Kent. I was able to check tyre price and availability online. I was given a next-day appointment for fitting 2 new all-weather tyres to front wheels of a Vauxhall electric saloon. I asked for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Elite Garages has been a family-run business for over 60 years! We have 19 branches across the south, offering MOTs, tyres, servicing and vehicle repairs!
Contact info
United Kingdom
- elitegarages.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great experience at…
A great experience at Elite,Leatherhead. Found the tyre I wanted on Elite's website, best offer out of four local local depots that I tried, and Elite could fit same day, I arrived early and the work was completed ahead of the scheduled time. Most importantly, I experienced friendly and helpful service. Good attention despite the team coping with a new management structure.
Replaced two tyres very efficiently at…
Replaced two tyres very efficiently at a competitive price and even mended my front bumper at no charge at all. Very happy with the service
From booking MOT through to collection…
From booking MOT through to collection the whole process was straightforward. Advisory was well explained by the staff and car ready at given time
Gemma and the team a a pure joy
Gemma and the team a a pure joy. Would use them to fix or service my car without hesitation. Nice one!
MOT Test
MOT: Fast booking appointment. Speedy MOT with only one minor fault which was fixed on the spot and it passed. I always get great service from Elite.
Come to elite on a recommendation from…
Come to elite on a recommendation from another garage. My car was miss firing. Paul, Shantelle and Kai couldn’t do enough to help me. Will definitely come back again. Thanks all.
Excellent service
Excellent service.
Turned up without an appointment just before a long drive. Elite was able to do it quickly.
Excellent service from this garagep
From the first telephone call to reception, I had a great experience. From an explanation of what needed to be done and the personal touch, everything was excellent.👌
Elite Stroud, was ATS Euromaster
Have used the Stroud depot as ATS for several years now, and was always very happy with the service and staff. Am delighted to say that now as Elite, the level of service remains impressive, the same staff could not be more friendly and helpful. Always willing to go out of their way to provide solutions to problems. Please carry on!
Great service on the day
Great service on the day. Undertook the work at the agreed time. Very efficient, helpful and friendly. Initially had trouble getting through on the phone. Reception area clean and welcoming.
Responsive but expensive and ineffective
Called in at The Portsmouth Coach and Horses Roundabout branch on the off chance they could regas our AirCon that day. We were on the overnight ferry to a very hot France and the car's air con was lacklustre! Good points: they fitted us in and they were very nice people. Downsides... most expensive recharge we've ever had (£144) and the air con was no better after they finished. So a waste of money.
Denmead Tyres
The staff are great the service exceptional. Called if for Air con top up so impressed I went home got my other car and did all over again WELL DONE Denmead Tyres
All staff were friendly and…
All staff were friendly and professional. Car was sorted in an hour. Great service!
Had 2 tryers changed came back 2…
Had 2 tryers changed came back 2 damaged rims not long had them refurbished stay clear
Great customer service and will use…
Great customer service and will use again
Two tyres fitted following an online booking
I did an online booking. They were ready for me when I arrived at my booked slot. Tyres fitted within the time they said it would take and to the online price. I asked for an alignment check and they said no further alignment required - so they aren't out to fabricate work. All staff I dealt with were courteous and friendly, will definitely return.
Excellent service
Excellent service. Really friendly helpful staff. Very honest, told me only needed 2 tyres not 4. Result, thank you I really appreciate the fact I was not over sold and have a few more 1000 miles before 2 more are needed.
Thank you :)
The staff are very helpful and do…
The staff are very helpful and do excellent work I would recommend the staff at Helston garage to all.
Easy to book and reserve tyres online
Easy to book and reserve tyres online. Excellent service when I arrived. Tyre prices very competitive. Will use again when needed.
Great Service…
First time i used them to service my car they were brilliant. They called me as soon as they had finished.
It was easy to book with them, the guy on reception was very helpful. Will be using them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








