Great service and very responsive
Great service and very responsive.
Highly recommend Elite Marquees.
6 January 2024
Unprompted review
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Company details
Information provided by various external sources
Elite Marquees we have a range of marquees suitable for a range of events in Manchester, Liverpool, Lancashire and Cheshire - Highly recommended
Contact info
Pitts House Lane, PR9 7QT, Southport, United Kingdom
- elite-marquees.co.uk
Very poor customer service obviously didn't want the job
Got in touch regarding a birthday party. Had a quote and replied back to get more information and heard nothing back. 2 weeks later I chased up and spoke to Mark Dilley the "Director" and he promised to send over information on colours, chairs bars etc - never heard anything back. Chased up again with emails and a phone call and just got excuses why he hadn't replied back. When I said to him it's not very good customer service and I'm having doubts whether to book the marquee, his words were.. 'well that's up to you'. Not someone wanting to promote how good his business was and wanting custom. Last email to him, after re-sending twice, he promised to reply back to me with confirmation of everything and still waiting. Alarm Bells are ringing here. Very poor customer service. Useless at communication and obviously doesn't want any business, or maybe didn't want any business from doing just a garden marquee - if that was the case, just say so and don't advertise doing birthday parties in that case. Based on my experience I would not recommend.
24 March 2023
Unprompted review
Excellent all round
Great size marquee which we hired for our Silver Wedding. Very efficient in putting it up, fitted in with our requirements (getting a tree partly in the marquee) and created a super space. Looked fantastic and all our guests were as delighted as we were. In addition to this, they honoured our booking and quote from 2020 which we'd had to cancel because of COVID. Initially visited our garden to see the space (back in 2020) and made some really good suggestions about how we could use our garden
Super company, very professional team.
26 July 2021
Unprompted review
emailed for a quote to hire marquee …
emailed for a quote to hire marquee which I had a reply asking size dates ect replied heard nothing back emailed twice telephone spoke to mark who assured someone would call back nothing very poor customer service would not use or recommend only takes a minute to acknowledge with a yes or no I wasted a whole day waiting for a reply when I could gave been ringing other places that want the business
1 July 2020
Unprompted review
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