Eliquidemporium Reviews 

364
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I used to buy their solo bar products until I received a faulty item. I tried to email them with no reply. Also today when I went on their website I got this message "This Account has been susp... See more

Rated 5 out of 5 stars

Can't fault them! Deliveries are in the hands of the carrier and when my package got lost (or hopefully just delayed!) they replaced it with super fast delivery and extras! Never had a company do th... See more

Company replied

Rated 5 out of 5 stars

EDIT: I left an unfair review due to delivery times, not Eliquid Emporium's fault, Mark was quick to reply to advise that Royal Mail issues have caused delays. The juice has arrived and is good, and h... See more

Company replied

Rated 5 out of 5 stars

Faultless service. I buy my cbd eliquids from Eliquidemporium. The website is easy to navigate and each product has a detailed description which is really important when buying cbd products. Checkout... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Premium Vape Juice and Vape Accessories Here at E-liquid Emporium, we ensure we bring only the very best products to our customers, making it easy to shop online for the tastiest Vape Juice from all over the world. Satisfy your sweet tooth with our candy flavour vape juice. Explore our fruity vape flavours of berries or grape or if you prefer, browse our sweet vape flavours of chocolate and dessert ejuice. Our most popular products are the Peng CBD e-liquids. A high grade full spectrum CBD cannabidiol hemp extract range. There are numerous products availabile in the Peng CBD Range, with new products always on the horizon. They are available in a 60/40 mix in liquid form, in 10ML, 30ML and 60ML bottles in upto 6 different flavours in 3 strengths. Also available in the highest grade paste, Peng CBD is at the forefront of the CBD market giving its customers the best possible experience. Vape without the nicotine with our extensive range of premium 0mg vape liquid. We are always on the look out for new and improved E-Liquids, so watch this space to satisfy your smoking urge without the nicotine. Although of course if you do still want the nicotine, then nic shots are also available with every E-Liquid purchased. We also supply hardware, with Vandy Vape Tanks and Smok Coils being amongst our best sellers we are able to provide a range of mods, tanks and coils. If you don’t see what you want on our site, that doesn’t mean we can’t get it for you so for all enquiries please email us at sales@eliquidemporium.co.uk, and we can advise if we are able to supply your item, and if not if there is anything similar we can advise of, ensuring you a positive vaping experience every time.


Contact info

4.2

Great

TrustScore 4 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(364)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I used to buy their solo bar products…

I used to buy their solo bar products until I received a faulty item. I tried to email them with no reply.
Also today when I went on their website I got this message
"This Account has been suspended.
Contact your hosting provider for more information."

Not sure what happened but cannot use the website anymore

3 February 2023
Unprompted review
Rated 1 out of 5 stars

Never place an order with this company…

Never place an order with this company as they have gone from good to worst due to bad customer service.

Placed an order a month ago, 2 weeks been chasing for my order, and nobody answering calls. After that finally, they picked up the phone and told me they will check and will give a call back in 30 mins to confirm. Waited for 2 more days and then i chased them again and was informed it is out of stock and they kept my money with them rather than doing due dillegence. This is shameful because I have been waiting for my order for 1 month and now it is out of stock. no due diligence has been done till date by informing me regaridng anything.

Finally told that she will go to warehouse and find if stock is available and if it is not than they will process a refund. What a bad company they are.

Customer services was zero as i have placed orders from them before but now they started doing doggy stuff.

Never will go back to them and i hope i get my refund back.

15 December 2022
Unprompted review
Rated 1 out of 5 stars

Bought a apple peach pear when it…

Bought a apple peach pear when it arrived I opened it and tried it it didn’t work I’ve tried contact them they have not even responded got ripped off

28 July 2022
Eliquidemporium logo

Reply from Eliquidemporium

Hi, sorry to hear the product isn't working, could be a faulty battery or if it is a pro bar may just need a charge putting in it. I can see the product was delivered to you on the 20th, i have checked the emails and there is nothing there from you nor is there a received call from your registered mobile number, is this even a genuine review?

Rated 5 out of 5 stars

Great service again

Great service again, i had one slight issue but after contacting Eliquidemporium they resolved it immediately. Very happy.

14 June 2022
Eliquidemporium logo

Reply from Eliquidemporium

Thank you for your kind reveiw, we very much appreciate it.

Rated 5 out of 5 stars

Excellent

Amazing, always satisfied from the vapes!

11 June 2022
Eliquidemporium logo

Reply from Eliquidemporium

Thank you for your kind reveiw, we always aim to please Lou

Rated 5 out of 5 stars

Excellant service

Excellant service. If its not in stock they keep you informed of when its coming in. Really nice people. Quick delivery. Will be using all the time from now on.

4 June 2022
Eliquidemporium logo

Reply from Eliquidemporium

Thnak you for your kind review, we aim to please.

Rated 1 out of 5 stars

Terrible!!

I bought an item and was told it was posted on the 30th March, I am still waiting! I have received 1 email to ask that I wait until the 12th April which was 16 days ago. I have sent 6 emails in those 16 days and not had a single reply!! Tracking that i was given just said the item couldn't be tracked until a delivery attempt had been made and now the tracking number doesn't work. Wouldn't be so annoyed if they acknowledged my emails! Terrible service!

28 April 2022
Unprompted review
Eliquidemporium logo

Reply from Eliquidemporium

Hi Katherine, sorry to hear the item has not arrived, i checked the royal mail tracking number and it would seem that it is lost in the network. I checked the emails we sent and we advised you to leave it until April 12th and come back to us if undelivered, this would be more than enough time for royal mail to get the job done you see. I have checked since April 12th and can see no further correspondence from you so i'm unsure as to what has gone wrong there, the tracking number does still work though, it just says they will attempt delivery but it is clear now they have lost it. Anyway, give us a call in the morning and we can sort it out, we can't do anything if we don't know about it.

Rated 1 out of 5 stars

fake!

bought solo bars from them, came quickly, claim to have 600 puffs, i got less than 100 before it ran out
these were definitely fake solos and not real ones!!

15 April 2022
Eliquidemporium logo

Reply from Eliquidemporium

Hello, this is a disappointing review to say the least. We welcome all feedback as a rule, but not this type. You have absolutely no grounds to say what you have done, you do not know where these bars are made, you do not know where we buy them from, you know nothing of our business practices. Did it occur to you that maybe you received a factory defect? Because, that sometimes happens in any manufacturing line, but more so in the vape industry. All you had to do was call us or email and we would have sent replacement, but we certainly won't now.

Rated 2 out of 5 stars

Waste of money

Out of 8 only 4 was working the rest didn't have enough gas or air in it , and got not the time nor spending more money to shipped back , they should have been tested properly before been shipped , The flavour taste was different from the original taste ,the customer service was ok , I did receive the parcel pretty quick , after all Im really disappointed , what a waste of money , won't recommend .

12 April 2022
Eliquidemporium logo

Reply from Eliquidemporium

Hi Naoelle thank you for your reveiw, however, you may have felt different had you come to us with the issues you have encountered, as the product problems are manufacture issues and where possible if something isn't working properly we will always endevoure to put it right, we cannot test the bars as for hygiene they are individually wrapped and boxed, which is also the sign of the goods being genuine, sorry you feel disappointed Lou

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look